Silk Collection Hotel & Spa

4.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Premium bedding, minibar, in-room safe, free cribs/infant beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Free WiFi
Restaurant
Business services
Bar
Laundry

Explore the area

58 Hang Gai Street, Hoan Kiem District,, 58, Hanoi, HAN, 10000

Place, Hoan Kiem Lake
‪2 min walk‬
Place, Thang Long Water Puppet Theatre
‪3 min walk‬
Place, St. Joseph's Cathedral of Hanoi
‪7 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪37 min drive‬

Room options

Deluxe Double Room

City view
161 sq ft
Sleeps 3
1 Queen Bed
Free WiFi

Superior Triple Room

237 sq ft
Sleeps 4
3 Twin Beds
Free WiFi

Family Connecting Room with City View

City view
323 sq ft
Sleeps 5
2 Large Twin Beds and 1 King Bed
Free WiFi

Superior Double Room

161 sq ft
Sleeps 3
1 Queen Bed
Free WiFi

Suite Terrace Lake View

City view
388 sq ft
Sleeps 3
1 King Bed
Free WiFi

Deluxe Triple Room

City view
237 sq ft
Sleeps 4
1 Queen Bed and 1 Large Twin Bed
Free WiFi

Junior Room

City view
312 sq ft
Sleeps 3
1 King Bed
Free WiFi

Family Room

City view
441 sq ft
Sleeps 5
2 Queen Beds
Free WiFi

Family Quadruple Room

323 sq ft
Sleeps 4
2 Large Twin Beds and 1 Queen Bed
Free WiFi

Basic Double Room

151 sq ft
Sleeps 3
1 Queen Bed
Free WiFi

About the neighborhood

Hanoi

City center retreat .At this Old Quarter hotel, you'll be within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Ngoc Son Temple and St. Joseph's Cathedral of Hanoi are also within half a mile (1 km).

What's nearby

Hoan Kiem Lake - 2 min walk - 0.1 miles
Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
Hanoi Old Town Night Market - 3 min walk - 0.2 miles
St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
Dong Xuan Market - 8 min walk - 0.5 miles

Getting around

Hanoi Railway Station - 18 min walk
Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

‪King roti - ‬1 min walk
‪phở gà 26 Hà Trung - ‬2 min walk
‪Hoa quả dầm Hoa béo - ‬1 min walk
‪Gau Coffee & Bakery - ‬1 min walk
‪Cafe Phố Cổ - ‬2 min walk

About this property

Silk Collection Hotel & Spa

4.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Silk Collection Hotel & Spa.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

1 building

58 guestrooms or units

10 levels

Built in 2017

Deli

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Terrace

Outdoor picnic space

Gift shop

Computer for guest use

Newspapers in lobby (free)

Television in lobby

Onsite shopping

Elevator

Smoking in designated areas

Bar or lounge

Coffee shop

Dining venue

Silk Collection Hotel & Spa offers 58 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy.

Similar properties

Pool
Hot tub
Kitchen
Washer

$109 nightly

Jun 12 - Jun 13

Total with taxes and fees

Property amenities

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Internet

Available in all rooms: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Things to do

Shopping
TV in common areas

Accessibility

Elevator

Room amenities

Entertainment

40-inch flat-screen TV with premium cable channels

Bedroom

Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Refrigerator
Room service

Electrical adapters
Free daily newspapers
Free local calls
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Silk Collection Hotel & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for VND 470000.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: VND 558000 per vehicle (one way)
Rollaway bed fee: VND 470000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Church Boutique Hotel 58 Hang Gai Hanoi

Church Boutique Hotel 58 Hang Gai

Church Boutique 58 Hang Gai Hanoi

Silk Collection & Spa Hanoi

Silk Collection Hotel & Spa Hotel

Silk Collection Hotel & Spa Hanoi

Silk Collection Hotel & Spa Hotel Hanoi

Church Boutique Hotel 58 Hang Gai

Silk Collection & Spa Hanoi

Silk Collection Hotel & Spa Hotel

Silk Collection Hotel & Spa Hanoi

Silk Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Silk Collection Hotel & Spa to the airport?

Silk Collection Hotel & Spa is 16.1 mi (44-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Silk Collection Hotel & Spa have an airport shuttle?

Silk Collection Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 558000 per vehicle, one way.

Does Silk Collection Hotel & Spa offer free breakfast?

Silk Collection Hotel & Spa does not offer free breakfast.

Is there a casino at Silk Collection Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Silk Collection Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Silk Collection Hotel & Spa?

Free parking is not available at this hotel.

Does Silk Collection Hotel & Spa have a pool?

Silk Collection Hotel & Spa does not have a pool.

Does Silk Collection Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Silk Collection Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, Thai massages, and mani/pedis.

How close is Silk Collection Hotel & Spa to downtown Hanoi?

Silk Collection Hotel & Spa is 0.7 mi away from Hanoi.

Silk Collection Hotel & Spa Reviews

8.8

Excellent

8.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Verified

8/10 Good

D

Mar 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, breakfast was really good and staff were really helpful, would stay here again.

Stayed 2 nights in Feb 2020

Verified

10/10 Excellent

XINCHAO

Feb 27, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ハノイでの常宿にしています。旧市街の中心に近く、旅行客も多いですが、とてもフレンドリーでいろいろと対応してもらえます。

Stayed 4 nights in Feb 2020

Verified

10/10 Excellent

Verified traveler

Feb 25, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff service was great here! Hannah Le provided great advice and ensured that our overall trip, not just our stay, was a great experience! The breakfast was also excellent.

Stayed 2 nights in Feb 2020

Verified

8/10 Good

Verified traveler

Feb 14, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked a Superior room which came without windows. Some reviews we read were unhappy about this but we had been traveling for 3 weeks and constantly being woken up by cockerels or traffic beeping so I was happy without the window as it was just for one night. Breakfast is excellent and the staff are friendly and helpful. Only negative is the hallways/ rooms are a bit run down compared to the fancy reception area and could do with updating, but overall I’d stay here again.

Stayed 1 night in Feb 2020

Verified

10/10 Excellent

KK

Feb 14, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of this hotel is just right about everything, within the walking distance to most of the tourist attractions. The staff is very friendly and enthusiastic. The breakfast is superb. Certainly, this will be my first choice for my next visit to Hanoi.

Stayed 4 nights in Feb 2020

Verified

10/10 Excellent

Verified traveler

Feb 7, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location on a bustling street with great shops. The staff were amazing! The bed was very comfortable and the room was renovated and attractive. Very good value. would certainly return

Stayed 1 night in Feb 2020

Verified

4/10 Poor

Verified traveler

Feb 4, 2020

Liked: Staff & service

Disliked: Cleanliness

Service was great but hotel should not be classified as 4 stars. The pillow cases were dirty, the room was smelly and humid. The lighting was very dark...

Stayed 1 night in Feb 2020

Verified

8/10 Good

Verified traveler

Jan 23, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel op fantastische locatie

Het Silk hotel is een zeer redelijk 4 sterren hotel, met prima kamers, hoewel de badkamers wel heel erg gedateerd zijn. De manager vertelde me dat hieraan gewerkt wordt, en dat binnen een paar maanden de badkamers ook up to date zijn. Het ontbijt is prima (als je van Vietnamees eten houdt) en het personeel maakt graag een praatje (voor zover ze Engels spreken).

Stayed 3 nights in Jan 2020

Verified

8/10 Good

Verified traveler

Dec 27, 2019

Liked: Staff & service, amenities, property conditions & facilities

Good location, lovely staff and the breakfast buffet was one of the better I have experienced.

Stayed 4 nights in Dec 2019

Verified

4/10 Poor

Verified traveler

Dec 26, 2019

Liked: Cleanliness, staff & service

Disliked: Room comfort

Mala relación calidad precio

El hotel en principio no parece tener ningún problema. De hecho lo mejor del hotel es el personal de recepción y el servicio en general. Nosotros fuimos en navidad y es temporada alta así que el precio no era bajo. Sin embargo fallaron dos cosas importantes. La primera es que estuvimos en la planta 8 y en el ático se monta todas las noches una especie de chill out con música electrónica a todo volumen que a veces dura hasta muy tarde si tu plan es hacer excursiones la mañana siguiente. La segunda cosa se falló la mañana antes de irnos fue el agua caliente. No pudimos ducharnos. Lo mejor el personal sin duda. Lo demás no vale la pena por el precio de temporada alta.

Stayed 2 nights in Dec 2019

Verified

8/10 Good

Verified traveler

Dec 20, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are what makes this hotel so good. They are both friendly and attentive.

Stayed 4 nights in Dec 2019

Verified

4/10 Poor

Verified traveler

Dec 20, 2019

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

No windows.Overpriced.Great staff. Poor management

Deceitful description on ALL websites. Majority of rooms have NO WINDOWS. Descriptions show one room type as No Window but remaining room types either hide or not show room has No Window. On check in an hour wasted with Manager Chris and Lan, in an apparent interview and excuses. I repeatedly saw the same with many guests checking in daily. My 5 day stay was spoilt by this. Chris moved us to a larger room with a window for the last 2 Days. Staff are exceptionally friendly and helpful. Chris has poor management skills and keen to blame staff for his lack of management. Rooms overpriced and combined bath/shower is too high to get into for most people without risk of losing balance. Breakfast is good but too narrow to access. Lots of staff cause congestion but miss basic organisation. The tea and coffee pot go missing between buffet heater and bar counter as staff want to serve, but go missing and coffee goes cold. Buffet area so small it would be simple just to allow self service and replenish whatever is needed as necessary.I burned my hand when toasters moving hot frame had stopped. Instead of removing it or staff staying with it, I saw countless people find their toast/croissant burn and smoke causing urgent reactions by us to remove the item to avoid fire? Why?Napkins were not replaced, insufficient toothpicks.Just basic stuff but too many staff with no direction/ supervision.Chris tried to placate me with window room for last 2 days and free taxi to airport.Profit cover

Stayed 5 nights in Dec 2019

Verified

8/10 Good

Verified traveler

Dec 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

スタッフはとても親切です！ベッドも快適でした。何処へも行きやすく立地は最高です。部屋に窓がないことだけがマイナスでした。

Stayed 2 nights in Dec 2019

Verified

8/10 Good

Verified traveler

Dec 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Chambre sans fenêtre, malheureusement.

Stayed 3 nights in Dec 2019

Verified

2/10 Terrible

Verified traveler

Dec 2, 2019

Liked: Cleanliness

Disliked: Staff & service

Déçu

Déçu. Malgré des efforts du personnel, beaucoup de bruit : perceuse à 23h30.

Stayed 1 night in Nov 2019

Verified

10/10 Excellent

Hristo

Nov 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay at Silk Collection Hotel & Spa

The hotel is in the old town of Hanoi and it contrasts a bit with surroundings but it's definitely a good choice. The room was spacious, clean and comfortable. I did book one of the premium rooms with windows (who will think there are rooms without windows, but welcome to Asia ;) The staff is very friendly and try it's best to assist visitors.

Stayed 2 nights in Nov 2019

Verified

10/10 Excellent

H.H

Nov 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

施設についてはとても良く整備されています。

Stayed 3 nights in Nov 2019

Verified

10/10 Excellent

Verified traveler

Nov 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What was unique to me was the live music at the Captain Sky Bar and the kindness of the staff.

Stayed 1 night in Nov 2019

Verified

10/10 Excellent

Verified traveler

Nov 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are all very engaging, and the location is excellent

Stayed 2 nights in Nov 2019

Verified

10/10 Excellent

Verified traveler

Nov 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottia posizione!

hotel in ottima posizione. Tutto il centro di Hanoi è raggiungibile a piedi. Colazione ottima sia per dolce che per salato. Molto carino anche il bar sul tetto. camere nuove e ben tenute. Assolutamente consigliato

Stayed 3 nights in Nov 2019

Verified

10/10 Excellent

Verified traveler

Nov 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great boutique hotel in Central Hanoi that is clean, quiet with knowledgeable staff. An adequate breakfast selection with a great view from the sky bar at night time.

Stayed 2 nights in Oct 2019

Verified

8/10 Good

Verified traveler

Nov 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is excellent. The staff were terrific. The manager Mr Do and the front reception counter staff were very helpful and always available. They would call a grab car or give directions. The Skybar was a cool place to hang out but the drinks were expensive. If you want a room with a window you must book the superior room. Read the fine print because rooms from the 4th floor down have no windows. These rooms are still very nice and a little less expensive.

Stayed 3 nights in Oct 2019

Verified

10/10 Excellent

Aurora

Nov 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location & amiable hotel managers

Staying at Silk Collection Hotel made our quick stay wonderful (two days only) Its location is very much accessible to dining & shopping.I highly recommend Silk Collection Hotel when in Vietnam.

Stayed 2 nights in Oct 2019

Verified

2/10 Terrible

yoonin

Oct 27, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

다른 곳을 먼저 고려하시길..

호텔 예약을 했는데 방 문제가 있다고 자매 호텔로 보내네요.. 갔거니 새로 지어서 페인트 냄새가 심하고 온수도 안나와 결국 다른 호텔로 옮겼습니다. 나름 직원들은 최선을 다하려고 했지만, 최악이었네요.

Stayed 2 nights in Oct 2019

Verified

6/10 Okay

Verified traveler

Oct 27, 2019

Liked: Cleanliness, staff & service

We found the staff to be incredibly friendly & helpful. They even packed us a breakfast to takeaway seeing as we had to leave early in the morning, before breakfast was open. We were very disappointed by the room though. We thought we had been thorough in our booking but we missed the small print that said the Standard room does not have a window. We’d deliberately avoided other places who had been more upfront about their window-less rooms. The room was incredibly dark & depressing & we spent as little time in there as possible. The lighting was very poor. The rooftop bar was amazing however & we were lucky enough to be there when they had live music which was fantastic. Expensive drinks but worth it for the experience.

Stayed 1 night in Oct 2019

Silk Collection Hotel & Spa

Choose dates to view prices

Photo gallery for Silk Collection Hotel & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

View all photos for Superior Triple Room

Superior Triple Room

View all photos for Family Connecting Room with City View

Family Connecting Room with City View

View all photos for Superior Double Room

Superior Double Room

View all photos for Suite Terrace Lake View

Suite Terrace Lake View

View all photos for Deluxe Triple Room

Deluxe Triple Room

View all photos for Junior Room

Junior Room

View all photos for Family Room

Family Room

View all photos for Family Quadruple Room

Family Quadruple Room

View all photos for Basic Double Room

Basic Double Room

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About the neighborhood

Hanoi

What's nearby

Getting around

Restaurants

About this property

Silk Collection Hotel & Spa

Similar properties

Somerset Grand Hanoi

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Silk Collection Hotel & Spa Reviews

Reviews

Excellent

8.8/10

9.6/10

8.6/10

8.6/10

Reviews

8/10 Good

D

D

10/10 Excellent

XINCHAO

XINCHAO

10/10 Excellent