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Palago Boutique Hotel

Property class: 2.5
Hotel near Hoan Kiem Lake in Hanoi

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Photo gallery for Palago Boutique Hotel

A modern hotel room with two beds, a desk, a TV, and a large window with a view of the city.
A buffet setup with various food items and dishes.
Exterior
A black door with a sign reading "PAL SPA" and a plaque with room numbers.
A reception area with a black counter, a large window with a scenic view, and a potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
10 P. Bat Dan, 60, Hanoi, 110000
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Executive Twin With Window

A hotel room with a large bed, a desk with a computer, a wall-mounted TV displaying movie options, and a traditional decorative screen on the wall.

Executive Twin With Window

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room City View

A hotel room with a large bed, a desk, and a TV. There is a window with a view of buildings outside.

Family Room City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Palago Suite With Balcony

A hotel room with a large bed, a desk with a lamp, a TV, and a balcony with a view.

Palago Suite With Balcony

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double With Window

A large bed with white linens, a bedside table with a lamp, two chairs, a decorative wall panel, and a black wardrobe.

Deluxe Double With Window

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Double City View

A hotel room with a bed, a blue sofa, a dining table with a vase, and a city view through large windows.

Signature Double City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Hoan Kiem Lake. Vietnam National Tuong Theatre and Hang Ma Street are also within half a mile (1 km).

What's nearby

  • Dong Xuan Market - 7 min walk - 0.4 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Hong Hoai Restaurant - ‬1 min walk
  • ‪Xôi chè Bà Thìn - ‬1 min walk
  • ‪Egg Coffee & More - ‬2 min walk
  • ‪Tony Vũ’s Brewing - ‬1 min walk
  • ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk

About this property

Palago Boutique Hotel

Hotel near Hoan Kiem Lake in Hanoi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business center. A fitness center, spa services, and a terrace are also featured at the business-friendly Palago Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

This Hanoi hotel is smoke free.

  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palago Boutique Hotel offers 60 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (78 inch wide door)
  • Hardwood flooring in room
  • Null
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch smart TV with premium cable channels

Bedroom

  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palago Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 900000 per room (roundtrip)
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

PALAGO BOUTIQUE HOTEL Hotel
PALAGO BOUTIQUE HOTEL Hanoi
PALAGO BOUTIQUE HOTEL Hotel Hanoi

Frequently asked questions

How close is Palago Boutique Hotel to the airport?

Palago Boutique Hotel is 17.7 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Palago Boutique Hotel have an airport shuttle?

Palago Boutique Hotel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 900000 per room, roundtrip.

Does Palago Boutique Hotel offer free breakfast?

Palago Boutique Hotel offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Palago Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Palago Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Palago Boutique Hotel?

Free parking is not available at this hotel.

Does Palago Boutique Hotel have a pool?

Palago Boutique Hotel does not have a pool.

Does Palago Boutique Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Palago Boutique Hotel have a spa?

This hotel doesn't have a spa, but it does offer body treatments, body scrubs, and facials.

How close is Palago Boutique Hotel to downtown Hanoi?

Palago Boutique Hotel is 0.6 mi away from Hanoi.

Palago Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout etait tres bien. Petit dejeuner excellent Personnel tres serviable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good and tidy, receptionists are nice, free breakfast with high standard, excellent location
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable and friendly. Rooms were clean and spacious. Location of the hotel is close to major attractions and still its not noisy
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our breakfast already packed, ready to go, upon our check out. The location is within walking distance from points of interest in the Old Quarters.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the breakfast

Highly recommended, our stay was superb, excellent service, great breakfast, the room we had was so spacious for 3 people and insulated, not a noise from the outside , it felt like another world, not a noise from the hustle and bustle street outside, convenient location to all the food vendor and shops , Lee and Wendy were so helpful with everything we needed
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

NICE HOTEL. NICE STAFF. GOOD FOOD. HELPFUL. VERY CONVENIENT LOCATION.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Got the job done
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay in the heart of the old quarter! Great location in the middle of shops/restaurants and about 10min walk to sites like Hoan Kiem Lake and Train Street. Room and bathroom were clean and perfect size for a solo traveler. Of note, there was no desk just a small coffee table. The window didn't really face the street but was enough to get some sunlight in. Bottled water, bathrobe, and sandals were a nice addition. Breakfast was a nice spread with Vietnamese and continental options. There wasn't a ton of seating so you may have to share a table with other guests. Staff was friendly and accommodating; no issues checking in or out.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further, just go here!

Fantastic stay! Everything was 10/10. The moment we arrived at 11pm, the bell desk opened our door and offered to take our luggage directly to the room. Room was spotless and we didnt hear any other noises. Currtains were truly "blackout". The breakfast was decent with fantastic omlet. I cant recommend thsi placw enough. Customer service is 10/10 and it is centrally located with lots of walkable shops anytime of the day.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special mention!

We LOVED this hotel. Smack bang in the centre of Hanoi Old Quarter we were amazed at how quiet and relaxing our room was only 2 stories up from the chaos. The staff were incredibly accommodating and a special mention to the beautiful staff member who rescued my little girl after she went into the elevator by herself. I wish we caught her name but I hope she sees this and knows how grateful we are for her kind & gentle approach with my daughter who was understandably hysterical. Breakfast was basic but a fresh egg and noodle station was more than enough to get us going for the day! Love love love this hotel! Especially as it was one of the cheaper options but with a 5 star experience!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe Double Room - comfortable stay for 4 nights. Location - Hotel is well positioned within Old Quarters and walking distance to train street and Hoan Kiem Lake. Safe for solo travelers. Can Grab readily - Be mindful of longer travel time on weekend evening when the night market is happening. Room - Requested for room in quiet zone and hardly could hear the traffic outside. Bed was comfortable and there is bathtub. Water pressure is average if you like it strong. Food - Breakfast was reasonable with the selection of choice. Convenient store (Circle K) is round the corner on the same block as the hotel. You can easily find food options within Old Quarters. Staff - The hotel staff helped with my booking tours, credit to Wendy. All the staffs in general are helpful when you have questions or request for recommendation.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
どこへ行くにも徒歩圏内で旧市街だけならGrabなしで歩けます。 スタッフはどの方も笑顔でフレンドリーな対応。不快な思いは一度もしませんでした。 ツインの部屋は広く内装が素敵でしたが、床のホコリや髪が少々気になりました。 シャワーカーテンが縦横短く謎のサイズ…外側に飛ばないよう注意が必要です。 朝食はスタッフの目が行き届いていて気持ちがよかったです。オーダーしてから作るフォーとオムレツが美味。AM4時のチェックアウト時には朝食BOXを用意してくださり感激しました。 また泊まりたいホテルです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食会場が、暑い
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Hanoï

Séjour parfait très bien situé en plein centre du vieux quartier de Hanoï.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Stayed 2 nights in Mar 2024