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Hotel Bel Ami Hanoi

3.0 star property
3-star hotel near Hoan Kiem Lake

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Photo gallery for Hotel Bel Ami Hanoi

Building design
Deluxe Classic Twin Room | Minibar, in-room safe, desk, soundproofing
Building design
32-inch LCD TV with cable channels, TV
Minibar, in-room safe, desk, soundproofing

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Classic Double Room

Deluxe Classic Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Classic Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Hanoi

Hoan Kiem stay.Within a 15-minute walk of this Hoan Kiem hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Food Street Tong Duy Tan and Train Street are also within half a mile (1 km).

What's nearby

  • Train Street - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 13 min walk - 0.7 miles
  • Hanoi Old Town Night Market - 16 min walk - 0.9 miles
  • Ho Chi Minh Mausoleum - 17 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Reng Reng Café - ‬3 min walk
  • ‪Bánh mì Trâm - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Quán Béo - ‬4 min walk

About this property

Hotel Bel Ami Hanoi

3-star hotel near Hoan Kiem Lake
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Bel Ami Hanoi also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Hanoi hotel is smoke free.

  • 20 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Bel Ami Hanoi offers 20 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 187000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 460000 per vehicle (one way)
  • Rollaway bed fee: VND 187000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International.

Property is also known as

Bel Ami Hanoi
Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Frequently asked questions

How close is Hotel Bel Ami Hanoi to the airport?

Hotel Bel Ami Hanoi is 15.8 mi (39-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hotel Bel Ami Hanoi have an airport shuttle?

Hotel Bel Ami Hanoi offers an airport shuttle 24 hours a day, for a charge of VND 460000 per vehicle, one way.

Does Hotel Bel Ami Hanoi offer free breakfast?

Hotel Bel Ami Hanoi does not offer free breakfast.

Is there a casino at Hotel Bel Ami Hanoi?

No, there is no casino at this hotel.

What time is check-in at Hotel Bel Ami Hanoi?

Check-in begins at 2 PM.

Is there free parking at Hotel Bel Ami Hanoi?

Free parking is not available at this hotel.

Does Hotel Bel Ami Hanoi have a pool?

Hotel Bel Ami Hanoi does not have a pool.

Does Hotel Bel Ami Hanoi have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Bel Ami Hanoi have a spa?

There are no spa services available at this hotel.

How close is Hotel Bel Ami Hanoi to downtown Hanoi?

Hotel Bel Ami Hanoi is 0.6 mi away from Hanoi.

Reviews

Hotel Bel Ami Hanoi Reviews

5.4

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

Reviews

10/10 Excellent

Emma

Stayed 6 nights in Mar 2025

4/10 Poor

CH

Liked: Cleanliness
Disliked: Staff & service

Cost Effective and Good Room Condition

+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Not a female friendly hotel. Stay away!!

Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.

4/10 Poor

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Air con not working initially, shower was lukewarm
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel is not open yet

I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
Stayed 1 night in Sep 2017

4/10 Poor

JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ダメ

ホテルチェックインした際、階段で６階の部屋だと言われ、構わないと答えたのに隣のホテルに連れられた。 隣のホテルは窓無しで荷物も広げられない狭い部屋で、横の建物の工事の音が響くなど落ち着いて寝られなかった。
Stayed 1 night in Apr 2025

4/10 Poor

Ryo

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
シティビューの部屋で予約していましたが、初日はクリスマスで部屋がいっぱいだから、と窓のない部屋に強制的に泊められました。２日目からはシティビューに移動しましたが、テレビは見れないし、シャワーの水圧弱いし、外の喧騒が夜中まで続くし、でかなり微妙でした。 ただ、スタッフはとてもフレンドリーでいい人でした。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
난 재 방문의사 없습니다.
Stayed 1 night in Jun 2022

6/10 Okay

Minh

Business traveler
Stayed 1 night in Jan 2022

6/10 Okay

Minh

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top!!!

L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.

6/10 Okay

Giao, Viet Nam

Disliked: Staff & service, property conditions & facilities

not satisfied

We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Stayed 2 nights in Nov 2017