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Phoenix Legend Hotel

Property class: 3
3-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Phoenix Legend Hotel

A reception area with a large poster of tourist destinations, a leather sofa, a glass table with a vase of flowers, and potted plants.
A hotel lobby with a reception desk, an elevator, a decorative wall, and a flower arrangement.
A dining area with multiple tables, chairs, and a ceiling fan.
The exterior of Phoenix Legend Hotel with a sign for Trung Nam Hai Group.
A room with a glass-top table holding a fruit bowl, a bottle of water, and a box of tissues. A door with a view of buildings is visible in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪44 min drive‬

Room options

View all photos for Double Balcony

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a wooden headboard.

Double Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, City View

A hotel room with a bed, bedside table, a mirror, a TV, a window with curtains, and a vase with flowers.

Superior Double Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Family With Window

A hotel room with a wooden floor, a bed with red pillows, a bedside table with a vase of flowers, a desk with a computer and a vase of red roses, and a mirror on the wall.

Deluxe Family With Window

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Quadruple with Window

A hotel room with two beds, a television, and a desk with a computer.

Superior Quadruple with Window

  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Superior - 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior - 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, City View

A hotel room with a wooden bed, white walls, and a large window with curtains.

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

A bedroom with a wooden bed, a nightstand, a dresser, a mirror, a blue rug, and a door leading to a bathroom.

Junior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room With Balcony

A hotel room with a wooden bed, a desk, a chair, a mirror, and a small table with a vase and fruit.

Double Room With Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Hang Da Market and Vietnam National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hang Gai Street - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Mỳ Phố - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk

About this property

Phoenix Legend Hotel

3-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Phoenix Legend Hotel.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Phoenix Legend Hotel offers 25 air-conditioned accommodations with computers and minibars. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

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Hanoi Inner Hotel
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  • Restaurant
  • Air conditioning
  • Breakfast available
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 119,999 for children
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels
  • Computer

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Phoenix Legend Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

How close is Phoenix Legend Hotel to the airport?

Phoenix Legend Hotel is 16 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Phoenix Legend Hotel?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on Aug 16, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Phoenix Legend Hotel have an airport shuttle?

Phoenix Legend Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 357000 per vehicle, roundtrip.

Does Phoenix Legend Hotel offer free breakfast?

Free breakfast isn’t provided at Phoenix Legend Hotel, but buffet breakfast is offered for a fee of VND 230000 for adults and VND 119999 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Phoenix Legend Hotel?

No, there is no casino at this hotel.

What time is check-in at Phoenix Legend Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Phoenix Legend Hotel?

Free parking is not available at this hotel.

Does Phoenix Legend Hotel have a pool?

Phoenix Legend Hotel does not have a pool.

Does Phoenix Legend Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Phoenix Legend Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages, aromatherapy, and facials.

How close is Phoenix Legend Hotel to downtown Hanoi?

Phoenix Legend Hotel is 0.7 mi away from Hanoi.

Phoenix Legend Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 152 reviews
Rating 8 - Good. 38 out of 152 reviews
Rating 6 - Okay. 18 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 11 out of 152 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Location in old quarter is excellent! Beware the waters in the fridge are at a cost, but they refill small bottles daily. Overall, great staff and place.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location. Cozy room in excellent condition. Clean and beautiful decor.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gerald

Liked: Amenities, property conditions & facilities
Clean room, helpful staff, and good location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and quiet place
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant. TV not working, only one key for the room. Breakfast was good; however, facility breakfast site is 5 minutes walking distance.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, superior room lighting, and helpful staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Amdy

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very good for shops. The air conditioning was good except on very hot days. Staff did things fine but they were not as friendly as other hotels in Hanoi
Stayed 10 nights in Feb 2026
Verified review

2/10 Terrible

Aimee

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't eat breakfast
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Sandra

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mold in room and bathroom. Dust on all ledges.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness
Clean room
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Toilet tank broken
Sink strainer broken
Shower curtain broken
Shower head holder broken
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Tho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified review

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

SAW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

IGARASHI

Disliked: Cleanliness, amenities, property conditions & facilities
客室に前に宿泊した方の飲み物の飲み残しが置いたままだった。 シャワーから急にお湯が出なくなり凍えそうになった。 また門限があり、24時から翌朝7時まで出入りすることができないと言われました。 バルコニーも鍵がかかっていて出られず、タバコを吸う方や、夜遅くまで旅を楽しみたい方には不向きです。 スタッフ2人のうち、若い方の接客が素晴らしかっただけにこの評価をしないといけないのが残念です。
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Vincent

Liked: Cleanliness, staff & service
Disliked: Amenities
Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE !
Chambre
Chambre
Salle de bain
Stayed 12 nights in Oct 2025
Verified review

6/10 Okay

CHANGHUN

Disliked: Cleanliness

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
Stayed 5 nights in Jun 2025