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Charming 2 Hotel

4.5 star property
4.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Charming 2 Hotel

1 bedroom, minibar, in-room safe, desk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Room amenity
Sports facility
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Hang Ga Street, 31, Hanoi, HAN, 10000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Honeymoon Suite with Balcony

1 bedroom, minibar, in-room safe, desk

Honeymoon Suite with Balcony

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 84 reviews
$405 nightly
The price is $438
Jul 22 - Jul 23
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Central Hanoi getaway .Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Train Street. Hoan Kiem Lake and Hang Ma Street are also within half a mile (1 km).

What's nearby

  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Bánh Cuốn Thanh Vân - ‬1 min walk
  • ‪Nan N Kabab - ‬1 min walk
  • ‪Haflington Bar - ‬1 min walk
  • ‪Bún Chả Nem Cua Bể 59 Hàng Mã - ‬1 min walk
  • ‪Cà Bóp - ‬2 min walk

About this property

Charming 2 Hotel

4.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Charming 2 Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

The luxury Charming 2 Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 40 guestrooms or units
  • 10 levels
  • Built in 2011
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Charming 2 Hotel offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature computers and DVD players. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Front of property
Hanoi Bonsella Hotel
Old Quarter
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.9 out of 5, Exceptional, 384 reviews
$52 nightly
The price is $56
Jun 23 - Jun 24
Total with taxes and fees
Hanoi Bonsella Hotel

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee: VND 110,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer
  • DVD player
  • Pay movies

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 223000.00 per night.
  • Cribs (infant beds) are available for VND 223000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 110000 per person
  • Airport shuttle fee: VND 400000 per vehicle
  • Crib (infant bed) fee: VND 223000 per night
  • Rollaway bed fee: VND 223000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Charming 2
Charming 2 Hanoi
Charming 2 Hotel
Charming 2 Hotel Hanoi
Charming Hotel 2 Hanoi
Charming Hotel Hanoi 2
Hanoi Charming 2
Hanoi Charming 2 Hotel
Hanoi Hotel Charming 2
Hotel Charming 2 Hanoi
Hanoi Charming 2 Hotel Hotel
Hanoi Charming 2 Hotel Hanoi
Hanoi Charming 2 Hotel Hotel Hanoi

Frequently asked questions

How close is Charming 2 Hotel to the airport?

Charming 2 Hotel is 18 mi (46-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Charming 2 Hotel have an airport shuttle?

Charming 2 Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 400000 per vehicle.

Does Charming 2 Hotel offer free breakfast?

Charming 2 Hotel offers free breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Charming 2 Hotel?

No, there is no casino at this hotel.

What time is check-in at Charming 2 Hotel?

Check-in begins at 2 PM.

Is there free parking at Charming 2 Hotel?

Free parking is not available at this hotel.

Does Charming 2 Hotel have a pool?

Charming 2 Hotel does not have a pool.

Does Charming 2 Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Charming 2 Hotel have a spa?

This hotel has a spa, which features massages.

How close is Charming 2 Hotel to downtown Hanoi?

Charming 2 Hotel is 0.5 mi away from Hanoi.

Charming 2 Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 596 reviews
Rating 8 - Good. 158 out of 596 reviews
Rating 6 - Okay. 16 out of 596 reviews
Rating 4 - Poor. 1 out of 596 reviews
Rating 2 - Terrible. 4 out of 596 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goodddddd. Clean and very supportive staffs. The food is always good. Especially mango juice is amazing
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

Staff made a difference!

Simple room and simple hotel installations. But with such careful staff (specially Tracy), going above and beyond to help on everything, that make the experience at this hotel to be very nice.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very sweet, hospitable, and helpful. Great location of old quarter and walking distance to Hoan Kiem lake and all the spectacles that surround it.
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel, all staff went out of their way to help in any way, especially front desk staff.
Verified

8/10 Good

Tkchuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly and helpful staff.

Hotel staff very nice and friendly, room is clean, breakfast also good. They help me to prepare early breakfast for me when I check out and rushing to airport early morning.
Verified

10/10 Excellent

park

Liked: Staff & service, property conditions & facilities, room comfort

좋아요.

직원들이 굉장히 호의적입니다. 친절하고 도움요청시 많은 도움을 줍니다. 조식이 굉장히 맛있구요 입맛에 잘맞았습니다. 방은 깨끗하고 넓은편이긴했는데 여느 한국호텔처럼 아주 깨끗한 이불이나 이런점은 조금 부족한것같습니다. 청소상태는 좋으나 이불이나 이런것들이 완전깨끗하고 쾌적하진않은?ㅜㅜ 그래도 정말 좋았습니다 ~!
Verified

8/10 Good

zuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

観光に便利&対応が素敵

タンロン遺跡、ホアンキエム湖などの見所に歩いて行け、食堂もたくさんある便利な場所です。従業員の皆さんが常に笑顔で対応してくれて、とても気持ちよく過ごせました。
Verified

8/10 Good

Yuji

Liked: Cleanliness, staff & service, room comfort

笑顔が素敵なホテル

ホテルの外観は少し古く見えましたがが部屋は綺麗にされて清掃もいきとどいており満足でした。 朝食のビュッフェのメニューのレパートリーが少ないかなと思いますが スタッフも常に笑顔でツアー手配も迅速に対応してもらい素晴らしいホテルで満足しました。
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Terrific service. Offers a fantastic breakfast-to-order. Staff helped give detailed instructions for a walking tour of Hanoi. Staff also helped change currencies and book our tour to Halong Bay (albeit we weren't impressed by the tour provider, Viola Cruise.) Location is situated in the old center of Hanoi, perfect if you're a tourist. Room was okay, not great, but very reasonable given the price point.
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Super hotel with great people!
Verified

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The staff at this hotel were amazing nothing was a problem breakfast was great they helped sort a lot of small problems for us
Verified

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Service!

We checked in late and the hotel staff was amazing from get go! If we had any problems, they were solved within minutes! Breakfast was great with lots of options to choose from. I highly recommend it.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

highly recommend - good location, friendly staff and clean rooms!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in the Old Quarter

This is the perfect accommodation in Hanoi's Old Quarter - from the moment our taxi pulled up to the front door we felt very welcomed by the helpful staff. They provided great information about where to go in our limited time and let us store our bags before our room was ready for check-in. The room itself was clean with modern facilities. Breakfast was included, with a great selection of both Vietnamese and Western options. Thanks for a wonderful stay and I look forward to coming back!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly spot in Hanoi

We enjoyed our stay at this hotel - staff are very friendly and on hand for any help you require. The breakfast they serve is great - your choice of eggs cooked to order along with cereal, toast, fresh fruit and juices. The internet worked really well and our room was clean, comfortable and fitted with a safe and fridge. There is a tour desk in the hotel - we didn't use this but there were people available for any questions. They arranged an airport pick up and taxi for onward travel. Good location within the old quarter and a short walk to the lake - the mopeds on the road outside are crazy but it is Hanoi!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso!
Verified

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいスタッフの皆さんに感謝

旧市街に位置し、どこに行くにも便利なホテルです。ホテル自体は古い感じですが清潔感があり、大きい浴槽に熱いお湯がたっぷり使えて快適でした。初日にお風呂の排水が悪く次の日に申し出たところ、街歩きから戻った時には「直したので確認してね」とフォローアップも完璧でした。朝食も朝からフォーを頼めたり、 軽めが良ければベーコンエッグですませたり、と便利です。ホテルから徒歩3分ほどの所に大人気のとても美味しいフォー屋さんがあるのでホテル以外での朝食も良いですよ。しかしこのホテルで何よりも素晴らしいのはスタッフの皆さんです。いつも笑顔で名前で呼びかけてくれて癒されました。オススメのお店を聞いたら親切にいろいろ教えてくれて、まさにローカル！というお店でしたが抜群に美味しかったです。ベトナム語での挨拶も教えてもらい、毎回ベトナム語と日本語で挨拶を交わしたのも良い思い出です。 機会があれば次回もまたこちらのホテルを利用したいです。
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed and friendly

The service at this hotel is very charming the staff are very helpful and speak great English. It is a good hotel for the price but definitely get a room on the front of the building and as high up as possible as they are full of light.
Verified

8/10 Good

TAEYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

저렴한가격에 최고의 서비스

직원이 정말친절하고 좋았습니다.
Verified

6/10 Okay

seongmo

Disliked: Cleanliness, property conditions & facilities

낙후된 시설 친절한 직원

낙후된 시설로써 방에 냉장고의 소음과 다른 방의 소음 때문에 불편합니다, 친절한 직원합니다 복작한 위치에 있지만 택시는 자주 있습니다, 조이너스 차지는 없습니다
Verified

8/10 Good

S

Liked: Staff & service, property conditions & facilities, room comfort
個人旅行で利用しました。 良い点 　従業員が親切(チェックアウト後の荷物の預かりや車手配、シャワー利用等丁寧な対応でした。英語OK) 　ロケーション良し(ナイトマーケットへ徒歩5分、大教会へ徒歩15分ぐらい、コンビニも近くにあります。) 　部屋は広く窓が多い。清掃も出来ておりお湯もすぐ出ました。 悪い点 　建物や部屋はやや古い 　朝食はラインナップ、味とも微妙 滞在中大きな問題も無く、観光の拠点にするには良いホテルだと思います。
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
The staff were fantastic. The hotel was definitely a 3 star hotel. Very basic, but clean. Breakfast was good.
Verified

8/10 Good

Isabel Morales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación, personal espectacular

El personal simplemente es increíblemente amable, las habitaciones podrían estar un poco mejor conservadas pero para el precio está bien
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは旧市街の中心で観光にも食事にも良い立地でした。 スタッフはフレンドリーで、色々声をかけてくれて気持ちよく過ごせました。
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and locations, lovely rooms

Cannot fault our stay. Amazing staff, always going above and beyond. Nothing was a problem for them. Good location, not too far from anywhere.