10/10 Excellent
YANG
Traveled with family
Jun 11, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YANG
Stayed 1 night in Jun 2023
Hotel Karen
5.0 star property
Luxurious 5-star hotel with 2 restaurants
Choose dates to view prices
Photo gallery for Hotel Karen
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Explore the area
No. 999, Mu Zhou Road, Thousand Island Lake Town, Chunan County, Hangzhou, Zhejiang, 311700
- Qiandaohu National Forestry ParkPlace, Qiandaohu National Forestry Park14 min drive
- Weiping Ferry TerminalPlace, Weiping Ferry Terminal16 min drive
- Wangutang ParkPlace, Wangutang Park16 min drive
Room options
View all photos for Deluxe Lakeview Suite
Deluxe Lakeview Suite
- Lake view
- 958 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Twin Lakeview
Deluxe Twin Lakeview
- Lake view
- 463 sq ft
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
View all photos for Lakeview Family Suite
Lakeview Family Suite
- Lake view
- 1410 sq ft
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Large Twin Beds
View all photos for Family Suite with Garden Lake View
Family Suite with Garden Lake View
- Lake view
- 1410 sq ft
- 2 bedrooms
- Sleeps 4
- 2 Large Twin Beds and 1 King Bed
View all photos for Presidential Quadruple Room, 2 Bedrooms
Presidential Quadruple Room, 2 Bedrooms
- Lake view
- 1884 sq ft
- Sleeps 4
- 2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed
You may also like
Ad
The Silk Lakehouse, Shangri-La Hangzhou
Xihu
- Pool
- Free WiFi
- Restaurant
- Air conditioning
4.8 out of 5, Exceptional, 10 reviews
4.8
Exceptional
10 reviews
$515 nightly
The price is $546
$546 total
Apr 20 - Apr 21
Total with taxes and fees
Ad
Intercontinental Hangzhou Wulin by IHG
Xiacheng
- Pool
- Free WiFi
- Restaurant
- Air conditioning
5.0 out of 5, Exceptional, 3 reviews
5.0
Exceptional
3 reviews
$156 nightly
The price is $166
$166 total
Apr 7 - Apr 8
Total with taxes and fees
Ad
Courtyard by Marriott Hangzhou Wulin
Gongshu
- Pool
- Spa
- Kids pool
- Parking included
4.6 out of 5, Wonderful, 553 reviews
4.6
Wonderful
553 reviews
$82 nightly
The price is $87
$87 total
Apr 6 - Apr 7
Total with taxes and fees
Ad
Hangzhou Marriott Hotel Qianjiang
Qianjiang New Town
- Pool
- Hot tub
- Spa
- Parking included
4.6 out of 5, Wonderful, 162 reviews
4.6
Wonderful
162 reviews
$120 nightly
The price is $127
$127 total
Apr 6 - Apr 7
Total with taxes and fees
Ad
Hyatt Regency Hangzhou International Airport
Xiaoshan
- Pool
- Free WiFi
- Restaurant
- Air conditioning
4.5 out of 5, Wonderful, 80 reviews
4.5
Wonderful
80 reviews
$87 nightly
The price is $93
$93 total
Apr 8 - Apr 9
Total with taxes and fees
About the neighborhood
Hangzhou
In Hangzhou .At this Hangzhou hotel, you'll be within half a mile (1 km) of Qiandao Lake and 6 miles (10 km) of Qiandao Lake Forest Oxygen Bar. Also within 9 miles (15 km) are Xiyuan Wharf and Shijatang Park.
What's nearby
- Qiandao Lake - 2 min walk - 0.1 miles
- Qiandaohu National Forestry Park - 14 min drive - 7.3 miles
- Weiping Ferry Terminal - 16 min drive - 8.4 miles
- Wangutang Park - 16 min drive - 9.3 miles
- Jiangnan Park - 34 min drive - 23.1 miles
Getting around
- Hangzhou (HGH-Xiaoshan Intl.) - 122 min drive
Restaurants
- Ayafufu Dessert - 10 min drive
- 千岛湖啤酒花园 Qiandaohu Beer Garden - 11 min walk
- 羡山饭店 - 14 min drive
- 饮湖 With - 12 min drive
- 淳鱼故事 - 13 min drive
About this property
Hotel Karen
Luxurious 5-star hotel with 2 restaurants
Hotel Karen offers its guests a marina, a sauna, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.
A business center and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Hotel Karen. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 5-star Hangzhou hotel.
- 98 guestrooms or units
- 2 dining venues
- Poolside lounge chairs
- Umbrellas for the pool
- Charging station for electric cars
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Convenience store
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
- Bar or lounge
- Bar by the pool
Hotel Karen offers 98 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Similar properties
Hilton Garden Inn Xinyang East Railway Station
Shihe District
Hilton Garden Inn Xinyang East Railway Station
Shihe District
- Parking included
- Free WiFi
- Breakfast available
- 24/7 front desk
$53 nightly
The price is $56
$56 total
Apr 6 - Apr 7
Total with taxes and fees
New Century Grand Hotel Tonglu Hangzhou China
Hangzhou
New Century Grand Hotel Tonglu Hangzhou China
Hangzhou
- Pool
- Breakfast included
- Free WiFi
- Restaurant
4.5 out of 5, Wonderful, 11 reviews
4.5
Wonderful
11 reviews
Bright QiandaoLake Resort
Hangzhou
Bright QiandaoLake Resort
Hangzhou
- Pool
- Breakfast included
- Kids pool
- Parking included
Qiandaohu Kaiyuan Life Hotel
Chun'an
Qiandaohu Kaiyuan Life Hotel
Chun'an
- Parking included
- Restaurant
- Gym
- Game room
Goubin Hotel
Gushi
Goubin Hotel
Gushi
- Parking included
- Restaurant
- Gym
- Game room
MINHO INTENATIONAL RESORT
Hangzhou
MINHO INTENATIONAL RESORT
Hangzhou
- Pool
- Breakfast included
- Pet friendly
- Free WiFi
$131 nightly
The price is $139
$139 total
Apr 12 - Apr 13
Total with taxes and fees
Ahn Lan Qiandaohu
Hangzhou
Ahn Lan Qiandaohu
Hangzhou
- Pool
- Spa
- Parking included
- Free WiFi
$356 nightly
The price is $377
$377 total
Apr 3 - Apr 4
Total with taxes and fees
XiangLu YiMo Valley Retreat Guesthouse
Hangzhou
XiangLu YiMo Valley Retreat Guesthouse
Hangzhou
- Pool
- Breakfast included
- Pet friendly
- Free WiFi
$56 nightly
The price is $60
$60 total
Apr 15 - Apr 16
Total with taxes and fees
Qian dao Lake Hotel Hangzhou
Chun'an
Qian dao Lake Hotel Hangzhou
Chun'an
- Parking included
- Restaurant
- Gym
- Game room
HanTing Hotel (Jiande Xin'an River Xindian)
Jiande
HanTing Hotel (Jiande Xin'an River Xindian)
Jiande
- Parking included
- Restaurant
- Breakfast available
- Laundry
Property amenities
Family friendly
- Children's games
- Children's pool
- Children's toys
- Grocery/convenience store
- Laundry facilities
- Lifeguards on site
- Playground
- Seasonal outdoor pool
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Height restrictions apply for onsite parking
- Free secured self parking on site
- Limited onsite self parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CNY 160 per person
- 2 restaurants
- A bar/lounge
- A poolside bar
- Couples/private dining
Things to do
- Boat tours
- Children's pool
- Designer stores
- Free bicycle rentals
- Gym
- Library
- Personal motorized watercraft
- Playground
- Sauna
- Seasonal outdoor pool
- Shopping
- Wine tasting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Elevator
- Raised toilet seat
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
Room amenities
Entertainment
- 43-inch LCD TV with cable channels
Bedroom
- Blackout drapes
- Down comforter
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Children's slippers
- Designer toiletries
- Hair dryer
- Slippers
- Towels provided
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning
- Bulk dispensers for toiletries
- Desk
- Free local calls
- Individual decor
- Individual furnishings
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Hotel Karen
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 3000.0 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately CNY 160 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.
We should mention
- The seasonal pool will open in June and close in September.
- Pool access available from 8:00 AM to 8:00 PM.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Hotel Karen Hangzhou
Karen Hangzhou
Hotel Karen Hotel
Hotel Karen Hangzhou
Hotel Karen Hotel Hangzhou
Frequently asked questions
How close is Hotel Karen to the airport?
Hotel Karen is 109.4 mi (122-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.
Does Hotel Karen have an airport shuttle?
Airport shuttle services are not available at Hotel Karen.
Does Hotel Karen offer free breakfast?
Free breakfast isn’t provided at Hotel Karen, but full breakfast is offered for a fee of CNY 160 per person. It's available every day from 7:00 AM to 10:00 AM.
Is there a casino at Hotel Karen?
No, there is no casino at this hotel.
What time is check-in at Hotel Karen?
Check-in start time: 2:00 PM; Check-in end time: noon.
Is there free parking at Hotel Karen?
This hotel offers free self parking.
Does Hotel Karen have a pool?
Hotel Karen features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.
Does Hotel Karen have a restaurant?
There are 2 onsite restaurants, offering options like Chinese cuisine, a poolside location, and garden views.
Does Hotel Karen have a spa?
There are no spa services available at this hotel.
How close is Hotel Karen to downtown Hangzhou?
Hotel Karen is 15.5 mi away from Chun'an.
Hotel Karen Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
10/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Traveled with family
Jul 27, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized.
Verified traveler
Stayed 2 nights in Jul 2021
10/10 Excellent
lei
Jan 3, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管家式服务，贴心周到
一不当心选了千岛湖当地最贵的酒店，hotel karen 迄今为止住过服务最贴心，最有特色的精品五星酒店，外观像个碉堡或是厂房，还有一扇像似生了锈的铁门，私密性极高，尽显低调奢华。整个酒店拥有环保理念，有自己养植的蔬菜和禽类，夏天可以上岛上采摘，临走还能带上一篮。全程管家式服务，现场摆放刚消过毒的杯具和洗漱用品。整个酒店 大多都使用了木质材料，连牙刷都是木质的，化妆包都是牛皮纸做的，每年都使用最好的植物木腊油做养护。环保理念无处不在，服务细致到位，希望明年尽快实现网红酒店的目标和无人机送餐的这块项目
lei
Stayed 2 nights in Dec 2018