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Mercure Hotel Hamburg Mitte

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Daily buffet breakfast (EUR 26 per person)
Lobby
Meeting facility
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Schroederstiftstr. 3, Hamburg, HH, 20146
  • Place, Hamburg Messe and Congress
    ‪4 min walk‬
  • Place, Reeperbahn
    ‪3 min drive‬
  • Place, Miniatur Wunderland
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege Room with King Size Bed, Courtyard Location

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hamburg

City center retreat .With a stay at this Eimsbuettel hotel, you'll be within half a mile (1 km) of Hamburg Messe and Congress and 2 miles (3 km) of Reeperbahn. Hamburg City Hall and St. Pauli Piers are also within 2 miles (3 km).

What's nearby

  • Hamburg Messe and Congress - 4 min walk - 0.3 miles
  • Reeperbahn - 3 min drive - 1.7 miles
  • Hamburg City Hall - 4 min drive - 2.1 miles
  • Miniatur Wunderland - 5 min drive - 2.2 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.2 miles

Getting around

  • Sternschanze U-Bahn - 7 min walk
  • Sternschanze Station - 10 min walk
  • Hamburg Airport (HAM) - 12 min drive

Restaurants

  • ‪Schrødingers - ‬2 min walk
  • ‪Restaurant Relax - ‬1 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Café Seepavillon - ‬6 min walk
  • ‪Instinct Coffee - ‬2 min walk

About this property

Mercure Hotel Hamburg Mitte

4-star eco-certified hotel near Hamburg Messe and Congress
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Hotel Hamburg Mitte. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Built in 2002
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel Hamburg Mitte offers 180 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • Covered extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (33 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (39 inches high)
  • Roll-in shower (35 inches wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Covered extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

How close is Mercure Hotel Hamburg Mitte to the airport?

Mercure Hotel Hamburg Mitte is 5.8 mi (12-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does Mercure Hotel Hamburg Mitte have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Hamburg Mitte.

How close is Mercure Hotel Hamburg Mitte to the beach?

This hotel is 6.7 mi (21-min drive) from Övelgönne and 9.8 mi (44-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Mercure Hotel Hamburg Mitte offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Hamburg Mitte, but buffet breakfast is offered for a fee of EUR 26 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Hotel Hamburg Mitte?

No, there is no casino at this hotel, but Casino Reeperbahn (3-min drive) is nearby.

What time is check-in at Mercure Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs EUR 30 (subject to availability).

Is there free parking at Mercure Hotel Hamburg Mitte?

Free parking is not available at this hotel. Self parking is available for EUR 24 per night. Extended parking is available for EUR 24 per night.

Does Mercure Hotel Hamburg Mitte have a pool?

Mercure Hotel Hamburg Mitte does not have a pool.

Does Mercure Hotel Hamburg Mitte have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hotel Hamburg Mitte have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Hamburg Mitte to downtown Hamburg?

Mercure Hotel Hamburg Mitte is 1.1 mi away from Hamburg.

Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 497 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Nathan, West Springfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is an excellent location for access to the Messe and is 750 m from a S and U Bahn station. Staff and check in were excellent. Breakfast was very good with a broad selection breads, pastries, cheeses, cereals, scrambled eggs, bacon, and sausages. The rooms were modern and clean with 2 types of pillows offered and both were of good quality. The mattress and bedding was pleasant. That is the good. The two notable not so good issues were parking and air conditioning. The underground garage is very tight to get around. I would not want to try to take anything larger than a small SUV into the garage. Two cars damaged their bodywork navigating the garage. Regarding the air conditioning, it was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32c. The room at check in was 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still 30. We turned on the AC, all it did was blow hot air. Front desk explained the compressors don’t run when the outside air is 25 or below. The only relief offered was for us to crack the window – the room looks out over a major road and was very noisy most of the night (police and firefighter sirens, buses, and truck traffic) – that only marginally cooled the very hot room. We were forced to sleep in a noisy sauna that never cooled over the course of the evening. Cooling should be based on room temperature and occupancy, not outside temperature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.
Stayed 3 nights in Jun 2025

10/10 Excellent

STEFAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean and welcoming. The staff is super attentive and wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kari

Stayed 3 nights in May 2025

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful at check in as I arrived early, breakfast is great with a lot of fresh selection. If you want the window open it can be a bit noisy but that's about it for negative.
Stayed 3 nights in May 2025

8/10 Good

Dr Bridget, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For what it offered, it was a really nice hotel. We booked the queen room for two people, but really struggled with the space, it was just too small for us. Whoever sleeps on the right side of the bed, needs to disturb the person on the left to use the bathroom which just isn't ideal. We also found that our bedsheets and pillowcases had red patches on them. I won't say the word in-cass this review is suppressed, but it made us very uncomfortable. This was just our room though. If you're looking for a nice central place in London, this is it. Just be very mindful about the amount of space you actually have in the room when you book a queen, or consider booking something larger.
Stayed 3 nights in Jan 2025

8/10 Good

Jane

Stayed 4 nights in Apr 2025

8/10 Good

Vijay, Sharjah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Messe Congress
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
All went well and my met my needs for the visit
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Andrea

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Traveled with family
Stayed 9 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024

8/10 Good

michael

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Lauren

Stayed 4 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul, Edmonton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023