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ibis Styles Hamburg Alster City

2.5 star property
Hotel near Hamburg City Hall, connected to a shopping center in Hamburg

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Photo gallery for ibis Styles Hamburg Alster City

Sports facility
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
Holsteinischer Kamp 59, Hamburg, HH, 22081
  • Place, Stadtpark
    ‪3 min drive‬
  • Place, Miniatur Wunderland
    ‪7 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hamburg

Hamburg-Nord stay.Your stay at this Hamburg-Nord hotel places you within 2 miles (3 km) of Mundsburg Center and Kampnagel. Alster Lakes and Stadtpark are also within 2 miles (3 km).

What's nearby

  • Stadtpark - 3 min drive - 1.6 miles
  • Hamburg City Hall - 6 min drive - 2.9 miles
  • Miniatur Wunderland - 7 min drive - 3.3 miles
  • Hamburg Cruise Center - 7 min drive - 3.5 miles
  • Elbe Philharmonic Hall - 8 min drive - 3.7 miles

Getting around

  • Hamburger Street U-Bahn - 5 min walk
  • Barmbek Station - 19 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • ‪Kentucky Fried Chicken - ‬9 min walk
  • ‪Café Schmidtchen - ‬6 min walk
  • ‪Falafel Factory - ‬9 min walk
  • ‪Albatros - ‬5 min walk
  • ‪Restaurant Thessaloniki - ‬6 min walk

About this property

ibis Styles Hamburg Alster City

Hotel near Hamburg City Hall, connected to a shopping center in Hamburg
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at ibis Styles Hamburg Alster City. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Ibis Styles Hamburg Alster City offers 67 accommodations with iPod docking stations and safes. 26-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

Frequently asked questions

How close is ibis Styles Hamburg Alster City to the airport?

Ibis Styles Hamburg Alster City is 5.2 mi (23-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does ibis Styles Hamburg Alster City have an airport shuttle?

Airport shuttle services are not available at ibis Styles Hamburg Alster City.

How close is ibis Styles Hamburg Alster City to the beach?

This hotel is 10.6 mi (37-min drive) from Övelgönne and 12.6 mi (37-min drive) from Elbstrand. Don't forget your sunscreen!

Does ibis Styles Hamburg Alster City offer free breakfast?

Free breakfast isn’t provided at ibis Styles Hamburg Alster City, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 9 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at ibis Styles Hamburg Alster City?

No, there is no casino at this hotel, but Casino Reeperbahn (9-min drive) is nearby.

What time is check-in at ibis Styles Hamburg Alster City?

Check-in begins at 3:00 PM.

Is there free parking at ibis Styles Hamburg Alster City?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does ibis Styles Hamburg Alster City have a pool?

Ibis Styles Hamburg Alster City does not have a pool.

Does ibis Styles Hamburg Alster City have a spa?

There are no spa services available at this hotel.

How close is ibis Styles Hamburg Alster City to downtown Hamburg?

Ibis Styles Hamburg Alster City is 2.6 mi away from Hamburg.

ibis Styles Hamburg Alster City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 356 reviews
Rating 8 - Good. 171 out of 356 reviews
Rating 6 - Okay. 40 out of 356 reviews
Rating 4 - Poor. 8 out of 356 reviews
Rating 2 - Terrible. 6 out of 356 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel

The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

tim, swindon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet hotel

nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right
Stayed 4 nights in Oct 2017

8/10 Good

Robert, US in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!! Don't expect loyalty points.

I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
Stayed 3 nights in Jul 2017

10/10 Excellent

Robert, US living in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great & quiet location

This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
Stayed 3 nights in Jul 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jennifer, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Clean, Helpful Staff, Elevator

When planning a trip to Hamburg, there are a number of variables that could "go wrong" such as a delayed/canceled flight or an urgent work issue or lost luggage, etc, but I never have to worry about this hotel. Every time I stay here I have a fast, easy check-in experience. I have stayed in various rooms; some may be on the smaller side, but they are all clean and comfortable. I love the breakfast in the morning and it is very conveniently located a few blocks from a metro station and shopping mall. Only a 20 minute walk from work when I am in town. I will definitely stay here again and highly recommend it to others.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel and good value

Good value for money, nice and friendly service, easy to reach by car and public transport.

8/10 Good

Greg, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy walk to Metro station

The hotel is right off the U3 Metro line's Hamburger Strasse station. It was very easy to get around Hamburg quickly and inexpensively on the Metro. I foolishly took a cab from the airport for 50 Euros and then spent less than 10 Euros for travel the rest of my stay over two days, including getting back out to the airport.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

BusTra, UK

Liked: Cleanliness, staff & service, room comfort

good budget hotel for short stays

This is a good budget hotel for short stays relatively close to the city center and with good connection to the airport via urban railway (or cab). Metro to city center is just down the street. Room was clean and good size, with TV and free wifi (very useful) - and free landline calls within Germany. There wasn't a safe in the room, though, which I didn't line but stayed only one night, so wasn't an issue at the time.

10/10 Excellent

M. Tamer, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, i stayed and enjoyed.

I was there for a family vacation for 2 days. The hotel was very clean. The man on the front desk was very helpful. Wireless internet and breakfast was free. Internet was fast, breakfast was satisfactory. There was no wardrobe. Bathroom was seriusly small. I can stay there again if i go to Hamburg again if i can not find a 4 star hotel with this price.

8/10 Good

Esther, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back next time in Hamburg

Liked the modern simple style of the hotel, really friendly helpful staff. Would have appreciated tea making facility in the room.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and a convenient location

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Olli, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This hotel was nice for a short visit in Hamburg. Car parks were safe, breakfast really nice, there is also a nice restaurant near the hotel and of course, german beers inside the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit noisy neighbourhood

the hotel is located inbetween 2 supermarkets. aldi and another one. we lived next to the other one, where they began to unload lorries at 5am. with the windows closed it was okay, but if you wanted to open one, it was simply too noisy to sleep. the other negative thing was, that there were no signs at the metrostation, eventhough the hotel is only 5 minutes walk away, it might be difficult to find it, if you haven't had a quick look at a map before. everything else was okay, even for a 3star rating. really modern, good location, nice service for breakfast, free internet... hotels.com says its 3 star, the hotel itself says they are 2 star superior...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons, Hamburg. Great value!

The hotel is located in a quiet and leafy suburb well away from the centre of Hamburg. However it is modern, clean and comfortable. The rooms are quite spacious (we had a family room) and very quiet. Very helpful staff at the reception, they recommended a local Turkish restaurant 2 minutes from the hotel which proved to be excellent and reasonably priced. The free breakfast the next morning was excellent. There is secure car parking next to the hotel. We would definitely recommend this hotel and will stay again on our next visit to Hamburg.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons , Hamburg

We stopped one night on our way to Italy, we got two big rooms with excellent beds and a door between the rooms, kids loved it. A bit outside Hamburg but it didn´t matter to us since we justed passed through, free parking outside the hotel.

10/10 Excellent

Artelia GmbH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Stayed 1 night in Jun 2025