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ibis Hamburg Alster Centrum

Property class: 3.5
3.5-star hotel near Alster Lakes, connected to a shopping center

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

A reception desk with a modern design, a seating area with red chairs, and a wall with a coffee cup and steam design.
A cityscape with a river, boats, and buildings including a tower.
A modern lounge area with a curved seating arrangement, a large plant, and a ceiling with a circular design.
A multi-story hotel with a classic architectural style, featuring a central entrance with a canopy, large windows, and a prominent flag.
A modern bar area with red and black decor, multiple hanging pendant lights, and a variety of bar stools.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Holzdamm 4-12 & 16, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Jungfernstieg
    ‪10 min walk‬
  • Place, Hamburg City Hall
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, two pendant lights, a red and beige textured wall art, a white pillow, and a bedside table with a phone.

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(53 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

A hotel room with a bed, desk, and wardrobe.

Room, 1 Double Bed with Sofa bed

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

A modern room with a flat-screen TV mounted on a chalkboard wall, a mirror, and a door.

Room, 2 Twin Beds

7.8 out of 10
Good
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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7.8 out of 10, Good, 119 reviews
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The price is $86
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Hamburg

Heart of Hamburg.Within a 15-minute walk of this Hamburg City Center hotel, you'll find Alster Lakes and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 miles (3 km).

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • Inner Alster Lake - 4 min walk - 0.3 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Jungfernstieg - 10 min walk - 0.6 miles
  • Hamburg City Hall - 12 min walk - 0.7 miles

Getting around

  • Hamburg Central Station - 5 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪Dim Sum Haus - ‬5 min walk

About this property

ibis Hamburg Alster Centrum

3.5-star hotel near Alster Lakes, connected to a shopping center
Ibis Hamburg Alster Centrum offers its guests dry cleaning/laundry services, a front-desk safe, and an elevator. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Hamburg hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Lockers available
Ibis Hamburg Alster Centrum offers 165 accommodations with hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, 1,005 reviews
$129 nightly
The price is $138
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

How close is ibis Hamburg Alster Centrum to the airport?

Ibis Hamburg Alster Centrum is 6.8 mi (26-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on Nov 29, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Hamburg Alster Centrum have an airport shuttle?

Airport shuttle services are not available at ibis Hamburg Alster Centrum.

How close is ibis Hamburg Alster Centrum to the beach?

This hotel is 10.9 mi (48-min drive) from inoffizieller FKK Strand and 11.6 mi (33-min drive) from Elbstrand. Don't forget your sunscreen!

Does ibis Hamburg Alster Centrum offer free breakfast?

Free breakfast isn’t provided at ibis Hamburg Alster Centrum, but buffet breakfast is offered for a fee of EUR 19 for adults and EUR 9.50 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ibis Hamburg Alster Centrum?

No, there is no casino at this hotel, but Casino Esplanade (14-min walk) is nearby.

What time is check-in at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at ibis Hamburg Alster Centrum?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does ibis Hamburg Alster Centrum have a pool?

Ibis Hamburg Alster Centrum does not have a pool.

Does ibis Hamburg Alster Centrum have a spa?

There are no spa services available at this hotel.

How close is ibis Hamburg Alster Centrum to downtown Hamburg?

Ibis Hamburg Alster Centrum is 0.5 mi away from Hamburg.

ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 285 out of 988 reviews
Rating 8 - Good. 464 out of 988 reviews
Rating 6 - Okay. 179 out of 988 reviews
Rating 4 - Poor. 43 out of 988 reviews
Rating 2 - Terrible. 17 out of 988 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main station but not noisy. Friendly staff Good size room for budget
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring. Next door to the lake and lovely restaurants. Would be great if the rooms were refreshed and had coffee making facilities. Good breakfast and nice self service bar in lobby.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Need more elevators. Close to everything
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet. The breakfast buffet was extensive and tasty. The hotel is located directly across the street from The Atlantic Hotel and we felt classy being here. It was about a 10-minute walk to the Hbf
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A very basic hotel, but well situated and with good breakfast. A few minutes walk to the main railway station and chief museums, 15 min walk to the city center. When one opens the widow at night it's noisy because of traffic and a railway nearbay, when the window is closed, ac is extremely weak. Otherwise it's OK.
Stayed 9 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and nice staff. Firm beds and ok breakfast. But the noise from the railroad tracks will make us look for something else next time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
……….,,,,,,,,,,,,,,,,,,,..,,,,.,,,,,
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
The location very good.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, clean rooms and central
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay. The staff was very friendly, and check-in was quick and easy. The room was clean overall, though perhaps a little more attention should be given to the carpet. The beds were comfortable. The hotel is less than a five-minute walk from the main train station, and there are lots of restaurants and cafés nearby. I got a good deal when I booked the room. Therefore, it was great value for money.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I nice, basic, hotel very close to the city centre.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Stayed 8 nights in Oct 2023
Verified review

6/10 Okay

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but mattress not so good, very thin and uncomfortable.
Stayed 1 night in Aug 2025