6/10 Aceptable
rick g.
26 abr. 2025
Le gustó: Limpieza
The Guayacanes
The Guayacanes unit was clean on arrival, but the windows were filthy and had to be cleaned by us. No cleaning supplies were provided for our 10-day stay, and each bathroom had only two rolls of toilet paper with no extras. The pool was dirty and only cleaned and filtered after repeated complaints.While the photos are mostly accurate, the property is noticeably worn. Furniture was stained, some items were broken, the hammock was missing, and there were water issues—no or minimal hot water in parts of the unit and low pressure overall. We had to boil water for dishes and take coolish showers. Most stove burners barely worked, and the primary bedroom fan switch was awkwardly placed behind the bed headboard.The nearby beach was rocky and littered, so we walked the 17 minutes to Guayacanes Beach instead. Instructions for the unit were a confusing mix of Spanish and English, and communication with the host stopped midway through our stay.A serious issue occurred when we couldn’t exit the property due to a locked gate and no staff present—an elderly resident happened to hear us and came to let us out. This was a major safety concern.On the plus side, the beds were comfortable, the view was gorgeous and the unit spacious. However, poor maintenance, weak communication, and safety issues made for a disappointing stay.
rick g.
Se hospedó 10 noches en abril de 2025