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Serrazul Hotel

Property class: 4
Family-friendly 4-star hotel near Gramado Covered Street

Choose dates to view prices

Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.
A spa area with a wooden floor, a hot tub, and potted plants.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 387 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(40 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Gramado

Gramado City Centre stay.With a stay at this Gramado City Centre hotel, you'll be steps from Gramado Covered Street and Gramado City Hall. Gramado Central Avenue and Orchids Park are also within half a mile (1 km).

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Palace of Festivals - 3 min walk - 0.2 miles
  • Rua Torta - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Tea Shop - ‬3 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk
  • ‪Campo & Vinho - ‬3 min walk
  • ‪La Birra - ‬1 min walk

About this property

Serrazul Hotel

Family-friendly 4-star hotel near Gramado Covered Street
Serrazul Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serrazul Hotel offers 152 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 283 reviews
$86 nightly
The price is $88
Oct 6 - Oct 7
Total with taxes and fees
Laghetto Stilo Vita

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

How close is Serrazul Hotel to the airport?

Serrazul Hotel is 40.6 mi (86-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Serrazul Hotel?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on Sep 29, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serrazul Hotel have an airport shuttle?

Airport shuttle services are not available at Serrazul Hotel.

Does Serrazul Hotel offer free breakfast?

Serrazul Hotel offers free buffet breakfast every day from 8 AM to 10:30 AM.

Is there a casino at Serrazul Hotel?

No, there is no casino at this hotel.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Serrazul Hotel?

Free parking is not available at this hotel. Valet parking is available for BRL 44 per day.

Does Serrazul Hotel have a pool?

Serrazul Hotel features an indoor pool.

Does Serrazul Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Serrazul Hotel have a spa?

There are no spa services available at this hotel.

How close is Serrazul Hotel to downtown Gramado?

Serrazul Hotel is 0.1 mi away from Gramado.

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Madson Marcelo Oliveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orimo hotel
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2026
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com localização central, ótimo café da manhã, quarto confortável, com vista.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Claise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como sempre a experiência é ótima! Confortável, café da manhã delicioso, jacuzzi temperatura perfeita! A localização é ótima se faz tudo a pé, 50m da rua coberta.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é clássico e mantém o padrão. Somente nao dou excelente, pois achei a calefação muito quente e muito barulho no quarto de cima, ou seja, pouco isolamento acústico
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização excelente, ótimo café da manhã e equipe de funcionários muito bons
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o hotel era incrível, todo reformado sem perder o clássico e o charme do Srra Azul
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rogerio C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e conservado, quarto de ótimo tamanho, renovado e com luz natural em todos os ambientes. Cama maravilhosa e enxoval em ótimo estado de conservação. Equipe atenciosa e prestativa. Café da manhã de ótima variedade e boa qualidade, precisando dar melhor atenção aos ovos mexidos e principalmente ao bacon (muito fino, passado demais, excesso de gordura no prato do buffet e fatias totalmente emboladas)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço o hotel a 5 décadas, passamos nossa lua de mel lá, a acomodação estava excelente toda reformada e moderna, limpa e bem confortável, porém a recepção ainda precisa de uma atenção pois mantém os mesmos estofados de 50 anos atrás.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Voltaria com toda certeza! Só dou de sugestão variar o café da manhã, os dias que ficamos as opções eram sempre as mesmas, mas, tudo delicioso!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Amilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto super limpo, roupas de cama maravilhosas , atendimento em geral de todos os funcionários, independente da função, ótimo! Café da manhã ótimo, só falta chocolate quente e outros concorrentes oferecem. Bar, também ótimo em tudo, etc...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café, quarto limpo, equipe de funcionários excelente. Central. Bar excelente.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com a melhor localização de Gramado. Excelente propriedade.
Stayed 1 night in May 2026
Verified review

8/10 Good

diogo c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
um excelente hotel, o localização então é no centro mesmo de gramado da para fazer tudo a pé que tem na cidade de turístico.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a segunda vez que me hospedo no serrazul. O hotel é muito bom, com ótimo atendimento e serviço completo, com pains, sauna e academia
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, sem detalhes, tudo ótimo!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elionai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel é maravilhoso, quarto limpo, bom atendimento, café da manhã excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível, limpeza e café da manhã excelente.
Stayed 1 night in May 2026
Verified review

8/10 Good

GLENIO TADEU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficamos em um quarto reformado, com varanda, dois ambientes. Banheiro espaçoso, ótima ducha. Muito confortável e silencioso, voltado para a rua Garibaldi. O ponto alto foi, portanto, o quarto, muito embora a iluminação do lavabo não fosse adequada para esse ambiente. Pouca iluminação. Nas seis diárias, tivemos que solicitar a limpeza por quatro vezes, sempre após chegar para descansar no final da tarde (portanto, sem reposição dos itens de higiene, retirada de lixo, etc). Importante esclarecer que sempre deixamos a sinalização apropriada para indicar a solicitação de limpeza e, por vezes, deixamos solicitação na recepção. O café da manhã é farto, mas nada surpreendente, diferente de todos os hotéis que conhecemos em Gramado. O restaurante estava em reforma o que nos causou certa frustração em razão de não termos tomado conhecimento disso antes da nossa chegada - havia sido um dos itens que nos fizeram optar pelo hotel. O hotel dispõe de manobristas e cobrava diária de R$40,00 no período em que lá estivemos. Provavelmente por ser um hotel grande, muitas vezes é demorado entregar e receber o veículo - entrada estreita, algumas vagas localizadas fora do hotel. Hotel muito bem localizado, no ponto central da cidade, favorecendo o deslocamento a pé pelo centro, situação cada vez mais conveniente em uma cidade com crescente volume de veículos.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lenir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espaçoso, bem cuidado, bem centralizado, tanto que andamos pelo centro todo a pé, inclusive a noite. E o café da manhã é tudo de bom!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está sendo reformado e está mantendo sua essência acolhedora e aconchegante. Os funcionários são bastante solícitos. Tivemos um problema com a porta do banheiro que não fechava e, assim que informamos o problema, ele foi resolvido na sequência. Destaco também as noites de música ao vivo no piano conduzidas pelo Tiago Biazus que ocorrem na sala da lareira. Melhor forma para finalizar a noite em Gramado! De ponto de melhoria, apenas destaco para terem mais cuidado no serviço de manobrista, pois identifiquei alguns arranhões que não estavam no meu carro quando o deixei na garagem do hotel. Já é nosso hotel favorito em Gramado! (Nos hospedamos mais de 3 vezes por lá em diferentes anos)
Stayed 3 nights in May 2026

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