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Novotel Surfers Paradise

4.5 star property
4.5-star luxury hotel near Cavill Avenue, connected to a shopping center

Choose dates to view prices

Photo gallery for Novotel Surfers Paradise

A modern living room with a large window overlooking the ocean, a sofa, a coffee table, and a TV mounted on the wall.
A swimming pool with lounge chairs and umbrellas, surrounded by high-rise buildings.
A modern interior with a central bar, seating area, and a spiral staircase.
Beach/ocean view
A high-rise hotel with balconies, a beach view, and a clear sky.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Slingshot
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds (Family)

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, Multiple Beds (Family)

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a balcony, and a city view.

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(74 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a view of the city.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(48 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a television, and a view of the city.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(42 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with a large bed, a smaller bed, a TV, and a wooden floor.

Deluxe Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a small table, and a view of the sea through a balcony.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(23 reviews)
  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the ocean through floor-to-ceiling windows.

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(56 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds (Family)

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Family Room, Multiple Beds (Family)

8.0 out of 10
Very good
(40 reviews)
  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, bedside tables, a wardrobe, and a mirror.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Superior Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse, 4 Bedrooms

A modern living room with a large window overlooking the ocean, a sofa, a coffee table, and a TV mounted on the wall.

Penthouse, 4 Bedrooms

  • Ocean view
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Gold Coast

Oceanside stay.A stay at this Surfers Paradise hotel places you steps from Cavill Avenue and a 5-minute walk from Surfers Paradise Beach. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 miles (5 km).

What's nearby

  • Cavill Avenue - 2 min walk - 0.1 miles
  • Slingshot - 2 min walk - 0.1 miles
  • Surfers Paradise Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 5 min walk - 0.3 miles
  • SkyPoint Observation Deck - 5 min walk - 0.3 miles

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 26 min drive
  • Coolangatta Airport (OOL) - 40 min drive

Restaurants

  • ‪Surfers Paradise Beer Garden - ‬2 min walk
  • ‪The Island Rooftop - ‬2 min walk
  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Korean Kitchen - ‬3 min walk
  • ‪Milky Lane Surfers Paradise - ‬2 min walk

About this property

Novotel Surfers Paradise

4.5-star luxury hotel near Cavill Avenue, connected to a shopping center
As a guest of Novotel Surfers Paradise, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6749 square feet (627 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Surfers Paradise. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 408 guestrooms or units
  • 36 levels
  • 6749 sq ft of conference space
  • 627 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Surfers Paradise offers 408 accommodations with safes and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Aug 24 - Aug 25
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 27 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 to 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 13 to September 17:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

How close is Novotel Surfers Paradise to the airport?

Novotel Surfers Paradise is 19.1 mi (40-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Surfers Paradise?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on Aug 17, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Surfers Paradise have an airport shuttle?

Airport shuttle services are not available at Novotel Surfers Paradise.

How close is Novotel Surfers Paradise to the beach?

This hotel is a short 3-minute walk from Surfers Paradise Beach and 8-minute walk from Northcliffe Beach. Don't forget your sunscreen!

Does Novotel Surfers Paradise offer free breakfast?

Free breakfast isn’t provided at Novotel Surfers Paradise, but cooked-to-order breakfast is offered for a fee of between AUD 30 and 42 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Novotel Surfers Paradise?

No, there is no casino at this hotel, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Surfers Paradise?

Free parking is not available at this hotel. Self parking is available for AUD 27 per day.

Does Novotel Surfers Paradise have a pool?

Novotel Surfers Paradise features an outdoor pool. The pool is closed seasonally each year from July 13 to September 17.

Does Novotel Surfers Paradise have a restaurant?

Novotel Surfers Paradise is home to BLVD Cafe & Bar, which features light fare and brunch.

Does Novotel Surfers Paradise have a spa?

There are no spa services available at this hotel.

How close is Novotel Surfers Paradise to downtown Gold Coast?

Novotel Surfers Paradise is 1 mi away from Gold Coast.

Novotel Surfers Paradise Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 644 out of 1501 reviews
Rating 8 - Good. 428 out of 1501 reviews
Rating 6 - Okay. 252 out of 1501 reviews
Rating 4 - Poor. 95 out of 1501 reviews
Rating 2 - Terrible. 82 out of 1501 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful.staff and comfy room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Room had a great view
Stayed 6 nights in Apr 2026
Verified

8/10 Good

evate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities
Lovely views and convenient location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

SHABNAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Helpful staff
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Peter

Room was clean and staff were friendly and helpful
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
best place to stay
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great beds great location and friendly staff would book and stay again 😊
Stayed 1 night in Feb 2026
Verified

8/10 Good

PRANISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better location
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Dimuth Priyadarshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Quang Dinh

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay , excellent breakfast
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff. Room wasnt the greatest for a family with limited seating and no microwave but overall a pleasant stay with comfortable beds
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our balcony, best view of the beach. Loved having a woolworths directly underneath too and super close to so many restaurants and bars
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel perfect location in middle of surfers very close to beach and shops / restaurants. Little fine gym and pool... room with seaview is fantastic
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Everything needed for a stay in the centre of Surfers Paradise
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walk to all sightseeing places and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms were very clean with staff being very helpful.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cooper

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to beach and all things Gold Coast. Excellent friendly staff, perfect romantic get away.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast option
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views,and location Close to everything Clean and good facilities Bed was on castors and kept moving around as it was on a hard floor…was a bit annoying.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

fabio

Location was good. Everything else was average
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Shailender Reddy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very good breakfast and friendly staff.
Stayed 4 nights in Dec 2025

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