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Crowne Plaza Surfers Paradise by IHG

4.5 star property
4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Exterior
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping

Explore the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Gold Coast Convention and Exhibition Centre
    ‪16 min walk‬
  • The Star Gold Coast
    ‪2 min drive‬
  • Cavill Avenue
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • Partial ocean view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

  • Ocean view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

  • Ocean view
  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 925 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 569 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

  • 925 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gold Coast

Surfers Paradise stay.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. The Star Gold Coast and Cavill Avenue are also within 2 miles (3 km).

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.2 miles
  • Pacific Fair Shopping Centre - 2 min drive - 1.3 miles
  • Cavill Avenue - 4 min drive - 1.5 miles
  • Surfers Paradise Beach - 6 min drive - 1.3 miles

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre
As a guest of Crowne Plaza Surfers Paradise by IHG, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Dining venue
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (AUD 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

How close is Crowne Plaza Surfers Paradise by IHG to the airport?

Crowne Plaza Surfers Paradise by IHG is 18.7 mi (39-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Jun 3, 2025 start from $88.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Surfers Paradise by IHG have an airport shuttle?

Crowne Plaza Surfers Paradise by IHG offers an airport shuttle.

How close is Crowne Plaza Surfers Paradise by IHG to the beach?

This hotel is a short 6-minute walk from Broadbeach Beach and 1.2 mi (6-min drive) from Surfers Paradise Beach. Don't forget your sunscreen!

Does Crowne Plaza Surfers Paradise by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Surfers Paradise by IHG, but buffet breakfast is offered for a fee of AUD 39.00 for adults and AUD 19.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Surfers Paradise by IHG?

No, there is no casino at this hotel, but The Star Gold Coast (2-min drive) is nearby.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Surfers Paradise by IHG?

Free parking is not available at this hotel. Self parking is available for AUD 20 per day.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Crowne Plaza Surfers Paradise by IHG have a restaurant?

Crowne Plaza Surfers Paradise by IHG is home to Relish Restaurant, which features pool views and light fare.

Does Crowne Plaza Surfers Paradise by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Surfers Paradise by IHG to downtown Gold Coast?

Crowne Plaza Surfers Paradise by IHG is 0.2 mi away from Gold Coast.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1043 reviews
Rating 8 - Good. 254 out of 1043 reviews
Rating 6 - Okay. 97 out of 1043 reviews
Rating 4 - Poor. 38 out of 1043 reviews
Rating 2 - Terrible. 39 out of 1043 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I must say, it was an exceptional experience. Kunal, the duty manager, stood out with his outstanding customer service skills. He was attentive, approachable, and made sure all our needs were met with a smile.The guy check us in was very nice. The staff at both the restaurant and bar were equally impressive. They were not only friendly but also welcoming, creating a warm and inviting atmosphere that enhanced our stay. We truly enjoyed our time here and will definitely be returning on our next visit. Highly recommended!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sinem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in both the standard ocean view and premium ocean view rooms, and both were excellent in terms of cleanliness and comfort. The staff were incredibly helpful, friendly, and prompt, making our stay even more enjoyable. Highly recommend!
Stayed 7 nights in Feb 2025

10/10 Excellent

MELIKE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here for 7 days. Staff were very attentive to all our requests. This hotel is very reasonably priced and located in a good spot in Surfers Paradise
Stayed 7 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! Lovely spacious room.
Stayed 1 night in Feb 2025

4/10 Poor

Renee

Liked: Staff & service
We arrived at 4:30 and couldn’t check in apparently system was down. That was ok you can’t help a computer outage, finally checked in at 5:45. Went for dinner which by the way was very nice but a little expensive at $125 a head. After dinner went to turn in for the night and couldn’t sleep, very noisy. When finally did get to sleep the rooms are not sound proof and the man next door woke us at 4;30am vomiting and the ppl above us very heavy footed, kept hearing a real loud ticking noise, aircon turning on and off was very loud that’s all we could hear, Was not the peaceful experience I had hoped it to be.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, best I’ve stayed at
Stayed 1 night in Feb 2025

10/10 Excellent

Steven, Springfield Lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Close to the entertainment centre and casino and a short walk to the beach. Room was clean and very spacious, bathroom included. Great ocean and hinterland views. Buffet breakfast awesome. Pool, spa and surrounding lounging area very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Carly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The tap in bathroom was leaking a little bit and was a little noisy when trying to sleep . But other than that a really lovely experience. Ariell from reception was so friendly and welcoming . She made checking in so pleasant and easy . A
Stayed 1 night in Feb 2025

10/10 Excellent

Michaela

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great janine from reception was so friendly and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

MELISSA, HAUBSTADT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
It was great friendly helpful staff. We did have water coming through the ceiling one night which almost caused a fall as the floor was wet. We told reception but was never told the outcome which was disappointing.
Stayed 7 nights in Jan 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this hotel stay very enjoyable. I will definitely come back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Stayed 3 nights in Jan 2025

8/10 Good

Kaylee

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

priya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Lynne

Stayed 5 nights in Jan 2025

10/10 Excellent

Constance

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Staff were great as usual and the pool is the best on the GC
Stayed 10 nights in Jan 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were outstanding and were extremely helpful to us
Stayed 7 nights in Jan 2025

10/10 Excellent

Lynne

Traveled with family
Great hotel, kids amenities, pool, location. Loved it!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed with lack of staff at checkout. Priority was given to a large group of flight staff that were checking in & no staff were available to serve the large amount of customers wanting to check out
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 1 night in Jan 2025

10/10 Excellent

Aniska

Stayed 2 nights in Jan 2025