Crowne Plaza Surfers Paradise by IHG

4.5 star property
4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Exterior
Exterior
Junior Suite, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • The Star Gold Coast
    ‪2 min drive‬
  • Cavill Avenue
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(26 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 498 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Ocean View (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 1281 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 925 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(25 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(21 reviews)
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Low Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(14 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gold Coast

Surfers Paradise stay.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. The Star Gold Coast and Cavill Avenue are also within 2 miles (3 km).

What's nearby

  • Surfers Paradise Beach - 17 min walk - 0.9 miles
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Pacific Fair Shopping Centre - 2 min drive - 1.2 miles
  • Cavill Avenue - 3 min drive - 1.5 miles

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪Banksy Bar & Kitchen - ‬10 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Relish Restaurant & Bar - ‬3 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre
As a guest of Crowne Plaza Surfers Paradise by IHG, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycles
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

How close is Crowne Plaza Surfers Paradise by IHG to the airport?

Crowne Plaza Surfers Paradise by IHG is 18.7 mi (39-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Sep 15, 2025 start from $118.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Surfers Paradise by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Surfers Paradise by IHG.

How close is Crowne Plaza Surfers Paradise by IHG to the beach?

This hotel is a short 6-minute walk from Broadbeach Beach and 1.2 mi (6-min drive) from Surfers Paradise Beach. Don't forget your sunscreen!

Does Crowne Plaza Surfers Paradise by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Surfers Paradise by IHG, but buffet breakfast is offered for a fee of AUD 39.00 for adults and AUD 19.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Surfers Paradise by IHG?

No, there is no casino at this hotel, but The Star Gold Coast (2-min drive) is nearby.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Surfers Paradise by IHG?

Free parking is not available at this hotel. Self parking is available for AUD 25 per day.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Crowne Plaza Surfers Paradise by IHG have a restaurant?

There are 3 onsite restaurants, offering options like pool views, happy hour, and light fare.

Does Crowne Plaza Surfers Paradise by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Surfers Paradise by IHG to downtown Gold Coast?

Crowne Plaza Surfers Paradise by IHG is 0.2 mi away from Gold Coast.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1053 reviews
Rating 8 - Good. 253 out of 1053 reviews
Rating 6 - Okay. 96 out of 1053 reviews
Rating 4 - Poor. 42 out of 1053 reviews
Rating 2 - Terrible. 40 out of 1053 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Staci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Oceans views. Great cafe. Tram stop directly outside hotel. Large rooms. Close to Pacific Fair.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kerry-lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist who checked in my bookings was so nice. ! Very quiet hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We have stayed at The Crown Plaza Gold Coast many times before and have normally been satisfied with the service, facilities, cleanliness and the amount of choice of food for breakfast. This time however we were extremely disappointed! The property has really aged and in some areas looks very ran down. The rooms smelt musky, the bathroom was dirty with mould all around the wet areas! The toilet seat was way to small for the toilet, so you have to sit on the bowl... Gross!!! The aircon wasn't working properly and the beds need replacing NOW! My husband and I were eating our breakfast in the restaurant, we had food in our mouths, knife and fork in hands and food still on our plates when the waitress came along and took our plates away without even saying a word. We both sat there in shock! It was comical almost. We were waiting for someone to come over to our table and say 'You've been PUNKED!' Sorry Crown Plaza but we won't be back!
Stayed 2 nights in May 2025

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I still haven’t received my deposit back from the hotel after 2 weeks.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Garry

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
There on business, but it didn’t feel like it
Stayed 2 nights in May 2025

2/10 Terrible

Kirsty

Traveled with partner
I don't like the fact that the staff told me FREE parking but I get charged $45 to leave. And also the meals I ordered for room service one of the meals wasn't what I ordered and it was poorly made. Waste of money because I didn't eat it. Not happy
Stayed 1 night in May 2025

10/10 Excellent

Lindy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything during our stay was excellent. Check in was friendly and easy, had a room upgrade, breakfast buffet was fantastic. Follow up re a parking query was dealt with and resolved quickly. Highly recommend, will stay there again.
Stayed 3 nights in May 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable big room (corner room), tram stop right out the front & 5 minutes walk from the beach.
Stayed 2 nights in May 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from friendly and helpful staff. Very comfortable and clean room. Will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely clean place breakfast was lovely
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 2 nights in May 2025

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff - iconic location

Nice hotel, bed mattress had some age in it, and the hotel is feeling a little tired. Aircon was set to freeze Breakfast was a lovely treat, excellent spread and service is excellent Staff were all amazing and did everything to make the stay easy, enjoyable, and relaxing
Stayed 1 night in May 2025

10/10 Excellent

Anna

Stayed 2 nights in May 2025

10/10 Excellent

Sweta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the welcome staff and friendliness
Stayed 1 night in May 2025

6/10 Okay

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A perfect night away!
Stayed 1 night in May 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spatious and clean. the bed was very comfortable. It was pretty quiet on weekend, but very loud during week (construction nearby) or when the wind was blowing - strong gales caused a constant loud rushing noise all night; but I addressed this by wearing earplugs. The room was often cool - another blanket would have been nice.
Stayed 12 nights in May 2025

8/10 Good

Lydia

Stayed 4 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly, helpful and professional. Im a little old-school and found scanning codes etc a little overwhelming.However, helpful staff were close and happy to assist thankfully
Stayed 2 nights in May 2025

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tamarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate this property, only did a short stay of 1 night. though our expectations where met. Utilised the room service - great, buffet breakfast had variety of food - fresh and awesome. The view in the room was tops. Room clean and tidy. I highly recommend, as we will be back to stay again.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great stay, was particularly impressed with the assistance during an easy check-in, thanks goes to Ada
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good enough for the price

Nice hotel, great staff, although it is a bit older it is cleaned well enough. Great size room for the price. Only problem with it is the paper thin walls. You can hear every scream, every chat, every moan from your neighbours. But I guess when all other hotels are going for $4xx a night and this one is $2xx, you have to sacrifice some things
Stayed 2 nights in May 2025