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The New County Hotel

3.0 star property
3-star hotel near Gloucester Docks

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Photo gallery for The New County Hotel

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi
40-inch flat-screen TV with digital channels, TV
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV
40-inch flat-screen TV with digital channels, TV
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Gloucester Docks
    ‪4 min walk‬
  • Gloucester Cathedral
    ‪5 min walk‬
  • Gloucester Quays
    ‪8 min walk‬

Room options

View all photos for One Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 756 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment

2 bedrooms, desk, laptop workspace, free WiFi

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double or Twin Room, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | 2 bedrooms, desk, laptop workspace, free WiFi

Triple Room

  • 249 sq ft
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Twin Room, 2 Twin Beds, Non Smoking | 2 bedrooms, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Double Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking

2 bedrooms, desk, laptop workspace, free WiFi

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Gloucester

Heart of Gloucester.Within a 10-minute walk of this Gloucester hotel, you'll find Gloucester Docks and Gloucester Quays. Gloucester Waterways Museum and Greyfriars are also within half a mile (1 km).

What's nearby

  • Gloucester Docks - 4 min walk - 0.3 miles
  • Gloucester Cathedral - 5 min walk - 0.3 miles
  • Gloucester Quays - 8 min walk - 0.4 miles
  • Gloucestershire Royal Hospital - 16 min walk - 0.9 miles
  • Kingsholm Stadium - 2 min drive - 0.9 miles

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Drunken Duck - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Café René - ‬1 min walk
  • ‪Boswell's - ‬4 min walk

About this property

The New County Hotel

3-star hotel near Gloucester Docks
The New County Hotel offers its guests express check-out. WiFi is free in public spaces.

This 3-star Gloucester hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 1800
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The New County Hotel offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.

This Gloucester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

Languages

English

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Property amenities

Family friendly

  • In-room kitchen

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Does The New County Hotel have an airport shuttle?

Airport shuttle services are not available at The New County Hotel.

Does The New County Hotel offer free breakfast?

The New County Hotel does not offer free breakfast.

Is there a casino at The New County Hotel?

No, there is no casino at this hotel.

What time is check-in at The New County Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs GBP 20 (subject to availability).

Is there free parking at The New County Hotel?

Free parking is not available at this hotel.

Does The New County Hotel have a pool?

The New County Hotel does not have a pool.

Does The New County Hotel have a spa?

There are no spa services available at this hotel.

How close is The New County Hotel to downtown Gloucester?

The New County Hotel is 0.1 mi away from Gloucester.

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 161 out of 472 reviews
Rating 8 - Good. 159 out of 472 reviews
Rating 6 - Okay. 59 out of 472 reviews
Rating 4 - Poor. 44 out of 472 reviews
Rating 2 - Terrible. 49 out of 472 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room . Everything inside works . Fridge microwave and fan available. Not happy they don't have a parking space. Overall okay.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely week stay

Was a lovely cosy place to stay for a few nights, nice clean room, staff were very friendly.
Stayed 4 nights in May 2025

2/10 Terrible

Tom

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

No shower & Hotel not interested in the issue

Stayed here for a night with some friends to attend a wedding. Stayed in room 2 and our shower did not work. Even after raising the issue with the hotel at check in nothing was done about this and no alternative rooms where offered, as a result of this we had to go to the wedding without showering and also same for the drive home the following day.
Stayed 1 night in May 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike all good had a great stay here definitely would stay again
Stayed 1 night in May 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the bed was a little hard for my liking.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness
The hotel was good and it's location is excellent, however no lift and narrow winding corridors are not conducive to an elderly patron. The single bed mattress while adequate was lumpy in places and uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely convenient for my visit. Would certainly re book again if i revisit Gloucester. A couple of gripes though.No lift. Understandable given it's a listed building. I was not inconvenienced personally by this. But i didn't recall reading that there was no lifts. When i went to book in, i didn't realise i had to book in at the bar. A sign would have been appreciated.. the image of the building on this web site is of the build opposite the hotel, which confused me for about 10 seconds. Perhaps i didn't read the small print and it didn't impact on my enjoyment of my visit. I found the people of Gloucester incredibly helpful and friendly.
Stayed 4 nights in Apr 2025

2/10 Terrible

Charbel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The reality is very different from the pictures listed online ! My room was terribly small, cold, dirty, with an uncomfortable small bed which was terrible for my back pain. When I finally fell asleep the pigeons woke me up!! Such an annoying noise. there are solutions for that if the hotel is interested in receiving better reviews
Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 3 nights in Apr 2025

6/10 Okay

Tawakalitu Olajumoke

Traveled with group
Liked: Cleanliness, staff & service, amenities
The bed needs to be adjusted, and the bed is too short.
Stayed 2 nights in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort

Great cheap hotel

We really enjoyed our stay here. It was fabulous to have a microwave and crockery although we didn’t use it. The room was nicely decorated and the bathroom was lovely. It would have been nice to have a view from the window but we only stayed one night so it didn’t matter.
Stayed 1 night in Apr 2025

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not allowed to stay for 1 night out of the four I booked, I was arrested (wrongly) and came back to hotel to find all my stuff removed from my room I asked where my belongings were to be told I don’t know Awfull
Stayed 4 nights in Apr 2025

6/10 Okay

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i managed to get a room on the third floor, lots of steps. the bed was very hard, unfortunately when making a cup of tea the milk in the fridge was bad resulting in no tea.the tv aerials were unplugged and the wifi was non existent. not sure who does the laundry but the towles need changing as are all frayed
Stayed 1 night in Mar 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location for city sightseeing.

The photo they offer is of the bulding opposite and the hotel itsefl as much younger! It is also apparant that it has had some quite recent refurbishment and our room was almost new. It was quiet and comfortable and fully what I expected. My only concern is that the hotel frontage is onto a pedestrianised road and I wonder if I will get a ticket (in due course) for driving there...on a Sunday? I suggest the hotel information SHOULD explain this better and direct guests arriving by car to use the street behind, where they can park
Stayed 2 nights in Mar 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall only problem for me was the room was upstairs in the courtyard and the Double bed was to low had trouble getting in a out
Stayed 3 nights in Mar 2025

4/10 Poor

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tidy hotel in the centre of Gloucester, with a good / stylish bar. Rooms were very tidy and modern.
Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed with our trip. Staff were pretty unhelpful and unaccommodating. The surrounding area felt unsafe. Wouldn’t return.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Traveled with group
Liked: Cleanliness
Very noisy on the first nights, with music blaring out of the bar downstairs. Also noisy in thr mornings with street sweepers and deliveries.
Stayed 2 nights in Mar 2025

6/10 Okay

Grahame

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the room was cold as window left open. The radiator wasnt working but luckily ther was an electric heater which took a littlevtime to fathom out how to work and took a longvtimevto heat room. Bathroom freezing and no hot water for shower or taps. Offered another room to shower but that had the same problem. Has potential if above dealt with. Facilities, fridge and microwave in room , good.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Eventually made it right

My stay was for 14 days to visit family. My first 10 days was a trial. The hallway to my room smelled like death and every day the smell would creep into my room more and more. I brought it to the attention of the front desk several times and was told they would have house keeping put a plug in to help with the smell. It got to where I couldn’t be in my room. I finally was able to work with George who was amazing, he came to room saw the mold and smelled what I was smelling and got me to a new room. Which at first was great until I realized the WiFi was not working. I reached back out to George who put in a request to have it looked at. Unfortunately the staff changes daily so for the next two days I got a cold shoulder from the rest of the staff. They kept telling me there was nothing they could do. I racked up huge charges on my roaming because I had to use my phone. Finally 2 days later George was back and got me into another room and tested it to make sure the WiFi worked. The window rattled constantly but I was not about to switch to a 4th room, so I stuck a towel in the window. 10 days into my 14 day stay they made it right. This was the second time I have stayed here, the first time was good, but this time was absolutely terrible. I don’t think I will stay here again next year.
Stayed 15 nights in Jan 2025