Tropicana 218 Macalister

3.0 star property
3-star hotel near KOMTAR

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Photo gallery for Tropicana 218 Macalister

Courtyard
Superior Apartment, 2 Bedrooms, City View | Living area
Grand Studio Suite, Sea View | 1 bedroom, individually decorated, individually furnished
Outdoor pool
Luxury 2 Bedroom Suite A-31-1 | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
218, Jalan Macalister, George Town, Penang, 10440
  • KOMTAR
    ‪12 min walk‬
  • Gurney Drive
    ‪15 min walk‬
  • Gurney Plaza
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

Studio Suite A-29-10

  • 400 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Luxury 3 Bedroom Suite A-27-3

  • 1000 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

Luxury 2 Bedroom Suite A-31-1

  • 850 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Apartment, 2 Bedrooms, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Studio, Sea View

  • Sleeps 4
  • 2 Queen Beds

Premium Apartment, 2 Bedrooms, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Luxury 2 Bedroom Suite B-20-3

  • 850 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Luxury 3 Bedroom Suite B-20-08

  • 1000 sq ft
  • Sleeps 6
  • 3 Queen Beds

Luxury 3 Bedroom Suite B-25-08

  • 1000 sq ft
  • Beach view
  • Sleeps 6
  • 3 Queen Beds

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

Deluxe Apartment, 2 Bedrooms, Sea View

  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

City Apartment, 2 Bedrooms, City View

  • 850 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Deluxe Apartment, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

Comfort Studio Suite, Sea View

  • 380 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Grand Studio Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Grand Apartment, 2 Bedrooms, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Grand Apartment, 2 Bedrooms, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

Deluxe Studio Suite

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Suite, 3 Bedrooms, City View

  • 1000 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Exclusive Apartment, 2 Bedrooms, City View

  • 700 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

Exclusive Suite, 3 Bedrooms, City View

  • 1000 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

Standard Studio Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Bedrooms, City View

  • 600 sq ft
  • City view
  • Sleeps 8
  • 4 Queen Beds

Romantic Studio Suite, Sea View

  • 380 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 2 Bedrooms, City View

  • City view
  • Sleeps 4
  • 2 King Beds

Classic Studio, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Romantic Studio Suite, City View

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Studio, City View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Signature Apartment, 2 Bedrooms, City View

  • 850 sq ft
  • City view
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

Family Apartment, 2 Bedrooms, City View

  • 850 sq ft
  • City view
  • Sleeps 8
  • 4 Queen Beds

Comfort Studio, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Exclusive Apartment, 2 Bedrooms, City View

  • 800 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Comfort Studio Suite, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Studio Suite, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Comfort Studio, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Studio Suite, Sea View

  • 300 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Premium Studio, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Exclusive Studio Suite, Sea View

  • 350 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Classic Studio, City View

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Studio, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Superior Apartment, 2 Bedrooms, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

Classic Apartment, 2 Bedrooms, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Family Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

Deluxe Studio Suite, City View

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

City Studio, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite A-23A-8

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms, City View

  • 850 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Family Apartment, 3 Bedrooms, Sea View

  • 1000 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premium Studio Suite, Sea View

  • 350 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite A-26-12

  • 400 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Classic Studio Apartment

  • Sleeps 2
  • 1 King Bed

Cozy Studio Room

  • Sleeps 2
  • 1 King Bed

Signature Apartment, 3 Bedrooms

  • Sleeps 8
  • 1 Twin Futon and 1 Queen Bed

Simple Studio Room with Sea view

  • Sleeps 2
  • 1 King Bed

Superior Studio Suite with City view

  • Sleeps 4
  • 2 Queen Beds

Premier Studio with Sea view

  • Sleeps 2
  • 1 Queen Bed

Comfort Studio Room with City view

  • Sleeps 2
  • 1 King Bed

Classic Apartment, 3 Bedrooms

  • Sleeps 8
  • 1 Twin Futon and 1 Queen Bed

Simple Apartment, 2 Bedrooms

  • Sleeps 7

Executive Studio

  • Sleeps 4
  • 2 Queen Beds

Comfy Studio Apartment

  • Sleeps 2
  • 1 King Bed

Classic Studio Room

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

Standard Apartment, 3 Bedrooms

  • Sleeps 8
  • 1 Queen Bed and 1 Twin Futon

Signature Studio Suite

  • Sleeps 4
  • 2 Queen Beds

Executive 3 Bedroom Apartment with Sea View

  • Sleeps 8
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

Cozy Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

Signature Apartment with Sea view, 2 Bedrooms

  • Sleeps 7

Japanese Apartment, 2 Bedrooms

  • Sleeps 8
  • 2 Queen Beds

Family Apartment with City view, 3 Bedrooms

  • Sleeps 8
  • 1 Twin Futon, 1 Queen Bed, 1 Twin Bed and 1 King Bed

Simple Apartment with City view, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Superior 2 Bedroom With Sea View

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Classic Apartment with Sea view, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Romantic Apartment with City view, 2 Bedrooms

  • Sleeps 7

Classic Studio Suite with City view

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Standard Suite With Sea View, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Grand Apartment, 2 Bedrooms, Sea View

  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

Premium Apartment with City view, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Cozy Apartment with City view, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed, 1 Twin Futon and 1 Twin Sofa Bed

Cozy Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Premium Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premium Suite with City view, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Suite with City view, 2 Bedrooms

  • Sleeps 8
  • 2 Queen Beds

Honeymoon Studio

  • Sleeps 2
  • 1 Queen Bed

Grand Studio Suite, Sea View

  • Sleeps 2
  • 1 Queen Bed

Family Apartment with City view, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Twin Futon

Traditional Studio Room with Sea view

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Apartment

  • Sleeps 2
  • 1 King Bed

Comfy Queen Room

  • Sleeps 4
  • 2 Queen Beds

Romantic Studio Suite with Sea view

  • Sleeps 2
  • 1 King Bed

Cozy Studio Apartment with Sea view

  • Sleeps 2
  • 1 Queen Bed

Cozy Suite with View, 3 Bedrooms

  • Sleeps 7
  • 1 Queen Bed and 1 Twin Bed

Comfort Apartment, 3 Bedrooms

  • Sleeps 8
  • 1 Queen Bed and 1 Twin Futon

Comfy Studio Suite with Sea view

  • Sleeps 2
  • 1 Queen Bed

Executive Apartment with City view, 2 Bedrooms

  • Sleeps 7
  • 2 Queen Beds, 1 King Bed and 1 Twin Bed

Superior Studio Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Signature 1 Bedroom With Sea View

  • Sleeps 4
  • 2 Queen Beds

Exclusive Studio Suite, Sea View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Room with City view

  • Sleeps 2
  • 1 King Bed

Deluxe Studio Room with Sea view

  • Sleeps 2
  • 1 Queen Bed

Signature Studio Room with City view

  • Sleeps 2
  • 1 Queen Bed

Superior Studio Apartment with Sea view

  • Sleeps 2
  • 1 Queen Bed

Classic Studio Suite with Sea view

  • Sleeps 4
  • 2 Queen Beds

Comfort Suite with City view, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Luxury Apartment with Sea view, 3 Bedrooms

  • Sleeps 8
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Futon

Family Room With Sea View, 2 Bedrooms

  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

Deluxe Suite

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

George Town

Downtown George Town stay.Within a 10-minute walk of this Downtown George Town hotel, you'll find Sun Yat Sen Museum and Loh guan Lye Specialist Centre. Penang Times Square and KOMTAR are also within half a mile (1 km).

What's nearby

  • Penang Times Square - 9 min walk - 0.5 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Gurney Drive - 15 min walk - 0.9 miles
  • Gurney Plaza - 3 min drive - 1.7 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.2 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Penang Kitchen, Courtyard by Marriot - ‬1 min walk
  • ‪Ghee Hiang - ‬1 min walk
  • ‪Instea - ‬2 min walk
  • ‪Xin He Kopitiam - ‬4 min walk
  • ‪Padang Brown Yong Tau Fu - ‬1 min walk

About this property

Tropicana 218 Macalister

3-star hotel near KOMTAR
There's a coffee shop/cafe on site. WiFi is free in public spaces. Tropicana 218 Macalister offers its guests an outdoor pool and a fitness center. Tropicana 218 Macalister also features a vending machine, a garden, and coffee/tea in a common area.

This 3-star George Town hotel is smoke free.

  • 45 guestrooms or units
  • 34 levels
  • Coffee in lobby
  • Express check-out
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site
Tropicana 218 Macalister offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. This George Town hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and bidets. Additionally, rooms include ceiling fans and blackout drapes/curtains.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Living room
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Tropicana 218 Macalister

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A damage deposit of MYR 200 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Tropicana 218 Macalister Apartment George Town
Tropicana 218 Macalister Apartment
Tropicana 218 Macalister George Town
Tropicana 218 Macalister
Tropicana 218 Macalister Hotel
Tropicana 218 Macalister George Town
Tropicana 218 Macalister Hotel George Town

Frequently asked questions

How close is Tropicana 218 Macalister to the airport?

Tropicana 218 Macalister is 11.4 mi (28-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

Does Tropicana 218 Macalister have an airport shuttle?

Airport shuttle services are not available at Tropicana 218 Macalister.

How close is Tropicana 218 Macalister to the beach?

This hotel is 6.9 mi (23-min drive) from Batu Ferringhi Beach and 7 mi (25-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does Tropicana 218 Macalister offer free breakfast?

Tropicana 218 Macalister does not offer free breakfast.

Is there a casino at Tropicana 218 Macalister?

No, there is no casino at this hotel.

What time is check-in at Tropicana 218 Macalister?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Tropicana 218 Macalister?

Free parking is not available at this hotel.

Does Tropicana 218 Macalister have a pool?

Tropicana 218 Macalister features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Tropicana 218 Macalister have a spa?

There are no spa services available at this hotel.

How close is Tropicana 218 Macalister to downtown George Town?

Tropicana 218 Macalister is 0.9 mi away from George Town.

Tropicana 218 Macalister Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 17 out of 61 reviews
Rating 6 - Okay. 11 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHONG

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Cleanliness not the best as there were ants found almost every corner of the apartment. While trying to maintain but gave up at the end. The rest were okay.
Stayed 4 nights in Mar 2025

4/10 Poor

Stéphane

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AiB&B Not an hotel

It is not an hotel: Air BNB. No services, no luggages storage included.not flexible with the timing/
Stayed 1 night in Jan 2025

8/10 Good

YEOW CHOONG KENNETH

Traveled with family and small children
Stayed for 4 nights with my family. The room was extremely dusty when we checked in as I was sneezing non stop until we opened the windows and turned on the fan. The windows were not able to stay opened hence we use our stuff to keep the windows opened. One of the beds was extremely soft making the sleep difficult and unpleasant. The pillows were too soft that we had to fold the pillow into half to sleep. The bathroom ceiling was leaking probably due to a leaking pipes from above. What is good is the staff was responsive and the information on the checking in and out were very made readily.
Stayed 4 nights in Dec 2024

8/10 Good

Mei Lin Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security grill before wooden door will be great as someone rattled our door handle one afternoon. I could not see as there was no peep hole in the door. There was a washing machine but no clothes drying rack to hang after wash clothes I was able to go up and down lift without the need to swipe card after my first day. This is a call for concern especially after someone rattled my apartment door.
Stayed 3 nights in Oct 2024

10/10 Excellent

P. Umasangari, Selangor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good stay... Unfortunately we couldn't extend our stay since it was fully booked. Love the ambiences.
Stayed 1 night in Sep 2024

10/10 Excellent

Zafira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay! Very safe

Pros Hosts were very efficient and welcoming!! Very attentive over WhatsApp Overall adored my stay here, in a great location and Grab service available everywhere Clean room and bathroom Felt very safe as a young, female, solo traveller Cons WiFi a little slow but it was fine as I had an eSIM for data The overall building doesn’t have aircon and sometimes with slow lifts, can get a little hot No fridge
Stayed 1 night in Jun 2024

6/10 Okay

Natalie

Stayed 1 night in Apr 2024

8/10 Good

Chen

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Stayed 2 nights in Mar 2024

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Apartment was clean and new, amazing view. The pool could use some cleaning, it smells like unwashed aquarium.
Stayed 1 night in Feb 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped. Easy check I. Good gym
Stayed 2 nights in Feb 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cud be best

13A-7 was our unit. Positive: Centrally located to street food & 10 mins by car to some attractions. Quick, friendly responsive security & booking provider Rain shower, cold aircon, firm bed Microwave, Cold & good size fridge, washing machine, detergents, cookery & cutlery, water filter, kettle & electric stove Clean Things to improve: Dust on top of cook exhaust Loose floorings in one room Bigger dustbins for kitchen Shower curtain so as won’t have water splashing out Shoe rack No private tv channels Better body towers Small but noticeable black dots on bedsheet Better cushion for living room chairs Building improvements 10 floor door doesn’t close well No direction to unit upon exiting 10floor No direction to enter which entrance block to lifts after parking Extra main door licks from the inside
Stayed 2 nights in Dec 2023

8/10 Good

Pak-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Boon Yen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast response from host but towels provided were stained probably due to bulk washing of towels. Other than that, property is well maintained by host and everything is working fine 👍
Stayed 2 nights in Aug 2023

6/10 Okay

Pek Hong

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The bed felt like a block of wood which Tropicana subsequently advised was coconut fibre and 'good for our spine'. The fact that the bed was coconut fibre and extremely hard was not disclosed on the ad for the place or in subsequent messages from Tropicana as they claimed that there is no space on the platform to note this. They then refused to cancel and refund the booking or arrange any exchange unless we first made and paid for another booking with them. .
Stayed 9 nights in Jul 2023

8/10 Good

Low

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay with minor inconveniences

Spacious, sufficient beds for family of 5, good view - can see sunrise, good location, furniture well maintained, apartment is clean. Bed quite hard to sleep on, lift takes very long especially during peak hours, have to spiral up the carpark (giddy), door only has number lock, no internal door latch for added security.
Stayed 3 nights in Jun 2023

10/10 Excellent

KIM BINH

Stayed 1 night in Jun 2023

4/10 Poor

Lim

Stayed 1 night in May 2023

8/10 Good

Changsun

Stayed 1 night in Mar 2023

10/10 Excellent

Yin Ling Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally clean and well equipped, but can provide more supplies like tissue paper etc. also can mention initially we faced some issues with the appliances, which kept turning off, but it was resolved when we called for assistance and switch the cards
Stayed 3 nights in Mar 2023

2/10 Terrible

Rosazizi

2/10 Terrible

Khai shin

Stayed 1 night in Nov 2022