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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property
4.5-star luxury hotel near Kōena Spa

Choose dates to view prices

Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Sauna, hot tub, steam room, body treatments, hot stone massages
Golf
2 restaurants, Japanese cuisine
Lobby
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪14 min drive‬
  • Place, Parliament Hill
    ‪15 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(42 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, laptop workspace, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(23 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Rideau Canal. Ottawa Hospital Civic Campus and Canadian War Museum are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 1 min walk - 0.1 miles
  • Casino du Lac Leamy - 13 min drive - 5.3 miles
  • Byward Market Square - 14 min drive - 5.5 miles
  • Parliament Hill - 15 min drive - 5.3 miles
  • Carleton University - 18 min drive - 5.7 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maison Oddo - ‬4 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5-star luxury hotel near Kōena Spa
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers its guests a full-service spa, a golf course, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Chateau Cartier Hotel & Resort, an Ascend Collection Resort. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with pay movies. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
Wyndham Gatineau-Ottawa & Conference Centre
Hull
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
3.9 out of 5, Good, 1,585 reviews
$77 nightly
The price is $92
May 31 - Jun 1
Total with taxes and fees
Wyndham Gatineau-Ottawa & Conference Centre

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 517613, 2026-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to the airport?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 12.4 mi (27-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on Jun 1, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have an airport shuttle?

Airport shuttle services are not available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer free breakfast?

Free breakfast isn’t offered at Chateau Cartier Hotel & Resort, an Ascend Collection Resort, but full breakfast is offered for a fee of between CAD 10.00 and 30.00 for adults, CAD 10.00 and 30.00 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, there is no casino at this hotel, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (25-min drive) are nearby.

What time is check-in at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; Check-in end time: noon.

Is there free parking at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

This hotel offers free self parking.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a pool?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort does not have a pool.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a restaurant?

There are 2 onsite restaurants, offering options like Japanese cuisine and golf course views.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a spa?

Pamper yourself with a day at Koena Spa, where you can enjoy body treatments, Thai massages, and facials.

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to downtown Gatineau?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 3.5 mi away from Gatineau.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 741 out of 1311 reviews
Rating 8 - Good. 317 out of 1311 reviews
Rating 6 - Okay. 142 out of 1311 reviews
Rating 4 - Poor. 55 out of 1311 reviews
Rating 2 - Terrible. 56 out of 1311 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very friendly and accomodating.
Stayed 1 night in Feb 2026

2/10 Terrible

Sahara

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Staff were unhelpful and amenities were not as listed. There is no year-round pool (unless you book with the spa) and the hotel is a 3 star at best. Rooms were outdated, furniture was torn/old, beds were very uncomfortable and sheets were rough.
Stayed 1 night in Feb 2026

6/10 Okay

Carrie

Stayed 1 night in Feb 2026

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

messia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean , large and beautiful room. Pleasant and very helpful staff. The spa and restaurants are great!
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

andrea

Liked: Amenities
Disliked: Cleanliness
The restaurant is 10+
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren, Edmonton

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 2 nights in Jan 2026

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities
Très bon service, propre
Stayed 3 nights in Jan 2026

10/10 Excellent

Bethany

Stayed 1 night in Jan 2026

10/10 Excellent

patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Hunter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay room is clean and very clean area in general
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, we requested an early check-in last minute and the staff kindly offered to do what they could. We were able to check in within the hour! I’d recommend to anyone looking for a getaway at Koena based on the indoor spa access that allows you to go between your room and the spa throughout the day. (Bonus: the entire building smells like essential oils), plus, the 12pm check-out is rare in Ottawa and lets you soak up every second. I cant wait to go back!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

10/10 Excellent

cynthia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The cleaniness, staff, view.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Luis, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, substantial amount of amenities and good food options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

8/10 Good

Chloe

Liked: Amenities, property conditions & facilities
Nice staff, clean room, great gym, restaurant on first floor; loved being connected to the spa.
Stayed 1 night in Jan 2026

6/10 Okay

Brooke

Traveled with partner
My room wasnt that well cleaned, there was a women press on nail on the floor. The wall was dirty like someone spilled a drink on it. The hotel doesnt offer you a continental breakfasts. I also booked a king bed suite, the bed was definitely a queen and not a king.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Jan 2026