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Hotel Serrano

2.5 star property
Enjoy the free WiFi at this Frederico Westphalen hotel

Choose dates to view prices

Photo gallery for Hotel Serrano

Reception
Private kitchen
Reception
Exterior
Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Our Lady of Graces Church
  • Hospital Padre Joao Berthier

Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Bathroom | Free toiletries, bidet, towels, soap

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Frederico Westphalen

In Frederico Westphalen .Stay at this Frederico Westphalen hotel and you'll be within 2 miles (3 km) of Wilson Lutz Farias Municipal Museum and 32 miles (52 km) of Our Lady of Graces Church.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 0.7 miles

Restaurants

  • ‪Vitrola - ‬10 min walk
  • ‪Dog Ki-Delicia - ‬11 min walk
  • ‪Sorveteria e Pastelaria Skina - ‬13 min walk
  • ‪Buddha Sushi - ‬10 min walk
  • ‪Pizzaria Nella Pietra - ‬12 min walk

About this property

Hotel Serrano

Enjoy the free WiFi at this Frederico Westphalen hotel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Self parking is free.

Smoking is allowed in designated areas at this Frederico Westphalen hotel.

  • 56 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Serrano offers 56 air-conditioned accommodations with complimentary toiletries. 42-inch flat-screen televisions come with digital channels. This Frederico Westphalen hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Portuguese

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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 96 reviews
$70 nightly
The price is $74
Aug 18 - Aug 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Does Hotel Serrano have an airport shuttle?

Airport shuttle services are not available at Hotel Serrano.

Does Hotel Serrano offer free breakfast?

Hotel Serrano offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Serrano?

No, there is no casino at this hotel.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Serrano?

This hotel offers free self parking.

Does Hotel Serrano have a pool?

Hotel Serrano does not have a pool.

Does Hotel Serrano have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Serrano have a spa?

There are no spa services available at this hotel.

How close is Hotel Serrano to downtown Frederico Westphalen?

Hotel Serrano is 2.2 mi away from Frederico Westphalen.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Simone elisabete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

SANDRO A

Liked: Cleanliness, staff & service, room comfort
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
Stayed 2 nights in Apr 2025

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeferson

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Otimo
Stayed 1 night in Mar 2025

8/10 Good

Sheila Regina

Traveled with group
Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025

8/10 Good

Altemir

Stayed 1 night in Feb 2025

6/10 Okay

LUIZ AILTON DIAS

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jaison Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Poliana

Stayed 2 nights in Jan 2025

8/10 Good

Rosa Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Stayed 1 night in Jan 2025

10/10 Excellent

Leila

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2022

8/10 Good

Luis Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Ary

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom

Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joao F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência de fim-de-semana

Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Stayed 2 nights in Nov 2021

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom lugar

Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
Stayed 2 nights in Oct 2021

8/10 Good

ANTONIO L Q

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
Stayed 1 night in Sep 2021

10/10 Excellent

Edson dias da

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Stayed 2 nights in Sep 2021