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Prime Hotel

3.0 star property
3-star hotel perfect for exploring Fort McMurray

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Photo gallery for Prime Hotel

Premium bedding, down comforters, desk, soundproofing
Lobby sitting area
Interior
Interior detail
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Place, Peter Pond Mall
    ‪10 min walk‬
  • Place, MacDonald Island Park
    ‪15 min walk‬
  • Place, Northern Lights Regional Health Center
    ‪2 min drive‬
  • Airport, Fort McMurray, AB (YMM)
    ‪16 min drive‬

Room options

View all photos for King Bachelor with Kitchenette

Premium bedding, down comforters, desk, soundproofing

King Bachelor with Kitchenette

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Premium bedding, down comforters, desk, soundproofing

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bachelor

Premium bedding, down comforters, desk, soundproofing

King Bachelor

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Express Room

King Express Room | Premium bedding, down comforters, desk, soundproofing

King Express Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Reception

BCMInns Fort McMurray

Fort McMurray
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 596 reviews
$87 nightly
The price is $95
Feb 4 - Feb 5
Total with taxes and fees
BCMInns Fort McMurray

About the neighborhood

Fort McMurray

Heart of Fort McMurray.Within a 15-minute walk of the hotel, you'll find Rivers Casino and Peter Pond Mall. MacDonald Island Park and Northern Lights Regional Health Center are also within 2 miles (3 km).

What's nearby

  • Peter Pond Mall - 10 min walk - 0.6 miles
  • Rivers Casino - 10 min walk - 0.6 miles
  • MacDonald Island Park - 15 min walk - 0.8 miles
  • Northern Lights Regional Health Center - 2 min drive - 1.6 miles
  • Heritage Park - 4 min drive - 2.3 miles

Getting around

  • Fort McMurray, AB (YMM) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Tim Hortons - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Original Joe's - ‬3 min drive

About this property

Prime Hotel

3-star hotel perfect for exploring Fort McMurray
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Prime Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Fort McMurray hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Built in 1996
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Similar properties

Reception
BCMInns Fort McMurray
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 596 reviews
$87 nightly
The price is $95
Feb 4 - Feb 5
Total with taxes and fees
BCMInns Fort McMurray

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 27.3 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 27.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Frequently asked questions

How close is Prime Hotel to the airport?

Prime Hotel is 10.7 mi (18-min drive) away from the Fort McMurray, AB (YMM) airport, the closest popular airport to the property.

Does Prime Hotel have an airport shuttle?

Airport shuttle services are not available at Prime Hotel.

Does Prime Hotel offer free breakfast?

Prime Hotel offers free on-the-go breakfast every day from 5:00 AM to 10:00 AM.

Is there a casino at Prime Hotel?

No, there is no casino at this hotel, but Rivers Casino (10-min walk) is nearby.

What time is check-in at Prime Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Prime Hotel?

This hotel offers free self parking.

Does Prime Hotel have a pool?

Prime Hotel does not have a pool.

Does Prime Hotel have a spa?

There are no spa services available at this hotel.

How close is Prime Hotel to downtown Fort McMurray?

Prime Hotel is 0.4 mi away from Fort McMurray.

Prime Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 287 out of 683 reviews
Rating 8 - Good. 226 out of 683 reviews
Rating 6 - Okay. 95 out of 683 reviews
Rating 4 - Poor. 29 out of 683 reviews
Rating 2 - Terrible. 46 out of 683 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rianne

Stayed 2 nights in Nov 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Ehsen

Stayed 1 night in Oct 2025

8/10 Good

Pat

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The toilet tank did not fill up after flushing. I had to manually fill the tank so it would flush after my next use.
Stayed 1 night in Oct 2025

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the size of the room, bed was comfortable. linin was cozy. Need more towels in bathroom for two people. Charge for our small dog was too much. $25 is more then a boarding fee.
Stayed 1 night in Oct 2025

6/10 Okay

kulvir

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Not happy with check in, they did not allow to my colleague even after my approval. I had to reach hotels.com to change name. Staff very limited their rules they don’t think above and beyond to make easy.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure. Good location. Great staff and clean room.
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under construction during my stay. Parking is limited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paulius

Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
They have improved the hotel since my last stay. Mybstay eas excellent.
Stayed 2 nights in Oct 2025

2/10 Terrible

Russ

Disliked: Staff & service, property conditions & facilities
I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example
Stayed 1 night in Oct 2025

10/10 Excellent

Nick bradbury

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazin
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility, polite staff. Parking once checked in was great, finding a spot to pull in before getting access to the underground structure was a challenge.
Stayed 1 night in Oct 2025

8/10 Good

Brad

Stayed 5 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in very late after a flight. My first room had a very loud water drain above the bed that sounded like a water fall so I had to go down to change rooms. Second room was great despite the bedroom window lookin out to a hallway.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

Mohammed

Stayed 6 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2025