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Santa Croce Palace by Mmega

3.5-star apartment near Piazza di Santa Maria Novella

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Photo gallery for Santa Croce Palace by Mmega

Exterior
Hallway
Panoramic Apartment | Living area | Flat-screen TV
Panoramic Apartment | Premium bedding, down comforters, individually decorated
Panoramic Apartment | Living area | Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Piazza di Santa Croce 4, Florence, FI, 50122
  • Place, Basilica of Santa Croce
    ‪1 min walk‬
  • Place, Piazza Santa Croce
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪19 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | Flat-screen TV

Comfort Apartment

  • City view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Design Apartment

Design Apartment | Premium bedding, down comforters, individually decorated

Design Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Private kitchen | Fridge, oven, stovetop, cookware/dishes/utensils

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Panoramic Apartment

Panoramic Apartment | View from room

Panoramic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Florence

Heart of Florence.Within a 10-minute walk of this Historic Centre of Florence apartment, you'll find Piazza della Signoria and Palazzo Vecchio. Uffizi Gallery and Ponte Vecchio are also within half a mile (1 km).
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What's nearby

  • Basilica of Santa Croce - 1 min walk - 0.0 miles
  • Piazza Santa Croce - 2 min walk - 0.1 miles
  • Piazza della Signoria - 5 min walk - 0.3 miles
  • Palazzo Vecchio - 6 min walk - 0.4 miles
  • Uffizi Gallery - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 16 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence Airport, Peretola (FLR) - 41 min drive

Restaurants

  • ‪Boccadama - ‬1 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Finisterrae - ‬1 min walk
  • ‪Pino's Sandwiches - ‬2 min walk
  • ‪FrancescoVini - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Santa Croce Palace by Mmega

3.5-star apartment near Piazza di Santa Maria Novella
This apartment offers its guests multilingual staff. The front desk is open around the clock.

This 3.5-star Florence apartment is smoke free.

  • 1 guestroom or unit
  • Staff is multilingual
  • No smoking on site
Air-conditioned accommodations at this apartment offer hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bidets, and complimentary toiletries.

This Florence apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 50.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

Property Registration Number IT048017C2ZX3NFQ69, IT048017C2U4T68O2O, IT048017C293ODEZE2, IT048017C2S8DGODUN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Santa Croce Palace
Santa Croce By Mmega Florence
Santa Croce Palace by Mmega Florence
Santa Croce Palace by Mmega Apartment
Santa Croce Palace by Mmega Apartment Florence

Frequently asked questions

How close is Santa Croce Palace by Mmega to the airport?

This apartment is 21.5 mi (41-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Santa Croce Palace by Mmega?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at Santa Croce Palace by Mmega on Mar 27, 2026 start from 115.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Santa Croce Palace by Mmega have an airport shuttle?

Airport shuttle services are not available at this apartment.

Does Santa Croce Palace by Mmega offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at Santa Croce Palace by Mmega?

No, there is no casino at this apartment.

What time is check-in at Santa Croce Palace by Mmega?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Santa Croce Palace by Mmega?

Free parking is not available at this apartment.

Does Santa Croce Palace by Mmega have a pool?

This apartment does not have a pool.

Does Santa Croce Palace by Mmega have a spa?

There are no spa services available at this apartment.

How close is Santa Croce Palace by Mmega to downtown Florence?

This apartment is 0.3 mi away from Florence.

Santa Croce Palace by Mmega Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.2/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Anastasia

Disliked: Cleanliness, property conditions & facilities
Dirty, Poor communication, pictures are misleading. Was met late by host and told “in case the power goes out, here’s how to reset the fuse box”. Location was great. Property was not.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael F

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Door opens to piazza Santa Croce and close to Duomo and Ufizzi gallery. Spectacular rooftop view/sitting area!
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, room comfort

Run down and dirty

Left waiting for 24 mins to check in in 37°C heat with luggage and two children. No water on arrival. No coffee making facilities. No WiFi. Plaster and dust on furniture. Bad smell and damp stains on walls. Filthy floors (partners feet were black with muck after 20 mins). Random coat hanger hanging from bathroom window? Wobbly bathroom tap. Wooden toilet seat with chip, which is unhygienic. Not homely, more like a cheap hostel for teen travellers. Wafer thin curtains. This was within 30 mins of checking in. We sourced new accommodation and checked out within two hours and the v host was informed. I would like to be refunded for this booking. Not as advertised and certainly not suitable for a family on holiday.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos, Medellin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente locacion
Stayed 2 nights in Aug 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities
The roof view was spectacular. It made the stay worth the booking. But lots of stairs. Only get one entrance key if you are traveling with multiple families.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, room comfort

Nice place in Flronce

Great location in the Piazza di Santa Croce. Nice view from living room. Very walkable to many things in Florence. We were met for Check in which went smooth. Well appointed room with most the amenities you need. Could use some glasses and paper towel in the kitchen. 2 Bathrooms were good and had a 3rd bonus toilet in hall. Beds were fine, good closet space, A/C worked well. Overall was a comfortable place for our family. Only cons were the Wifi was pretty spotty and it's 3rd floor with no elevator so getting luggage upstairs was a workout.
Stayed 3 nights in Jun 2025

6/10 Okay

SHALINI

Traveled with family
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment with no elevator as expected but it is only on the 2nd floor so not bad. Very close to main piazzas and attractions. Travelled with my wife and 3 teenage kids. They enjoyed our time in Florence very much and the proximity of the apartment did factor in as we could stop for 1 hour breaks and then just walk back. Excellent and very courteous staff. They have a washing machine which was great, no dryer but they provided a rack with which we were able to air dry the clothes on the terrace. Worked well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Wonderful view
Stayed 3 nights in May 2025

8/10 Good

Remi

Traveled with group, Traveled with family
Liked: Amenities
The roof was amazing for this property. Also loved the location as it was very central and close to everything we needed. Very happy with our choice. With that being said apartment should be cleaned better before guests arrive as everything had a layer of dust. Plus there was a leak from the roof into one of the bedrooms into the end in the middle of the night.
Stayed 5 nights in May 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, room comfort
Location was great. Wish they had more comfortable beddings.
Stayed 7 nights in May 2025

10/10 Excellent

Lisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place for our family of 5 to visit Florence. Communication and check-in was easy. We loved being right on the Piazza Santa Croce as everything was within walking distance but further from the center. On the plaza was a different outdoor market with different vendors each 2 days or so. Since the bedrooms are in the back of the building, it was quiet for sleep. We also loved how close the apartment is to the market di Sant’Ambrogio where some locals do their produce shopping. We picked up fruit and cheeses and walked through less touristy neighborhoods to find some amazing biscotti and smaller stores/shops. Was a nice change after the crowded famous sites of Firenze. If we stayed longer, we would have picked up some items to cook at the apartment. Only one flaw was that the air conditioner did not work in the upstairs room so it was quite hot. We didn’t open windows because of mosquitoes. Overall, great place to stay and would recommend to all.
Stayed 3 nights in Apr 2025

8/10 Good

Tamera

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful trip & the property met all of our needs. The only downside there is no wifi back in any of the bedrooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely LOVED this property!! The beginning of the stay didn't start so smooth as we were locked out of the apartment for about 2 hours - which on Christmas Eve especially was not ideal! However, the young man Mirko who was there to greet us and let us in was so wonderful. So while we waited for someone else to come fix the door, he gave us a history lesson and tons of ideas of places to go and things to see. Once we were in we were so impressed with the space - much bigger than expected, clean, comfy beds, lots of towels and toiletries. There is a washer/dryer which was awesome. The shower was amazing and the roof top terrace was such a highlight - you can see the entire city scape from there. Excellent location! A couple things to suggest to the owner/manager to be improved is - the coffee pods in the kitchen didn't fit the coffee machine (I had to buy proper ones) , there is tons of pots/pans but only a couple of them actually work on the Induction cooktop, and it would be wonderful to equip the kitchen with a cutting board, a better knife, and some kitchen towels/oven mitts. My family of 3 stayed here 3 nights - it was very comfortable, walkable to everything, bright, spacious and enjoyable. I would definitely recommend this property and would love to go back one day!
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

BONNIE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location for exploring Florence. Totally walkable. We parked in the nearby carpark and had access to our car, but honestly mostly just walked around the city by foot. The location is totally central and close to everything. Loved the apartment and the location is awesome!!
Stayed 4 nights in Sep 2024

10/10 Excellent

FEDERICO

Liked: Cleanliness, property conditions & facilities
Great location and the apartment was clean and in good conditions.
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, amenities, room comfort
Great communication,gave approximate time for arrival the day before,sent a text when we arrived and somebody met us within five minutes. There are only stairs to the top floor,so may be a challenge for some,but good for working off the pasta !! Location wise absolutely fantastic everything is walking distance and there is a public car park to the rear. The roof terrace provides an panoramic view which is amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
This is a short-term rental apartment overlooking Santa Croce Plaza. The check-in process was easy, the manager/assistant met us at the apartment and checked us in. Santa Croce Plaza is wonderful and the apartment has a stunning view of the Plaza from its second-story location (like a third-story apartment in the US). There is no elevator and carrying large, heavy bags up three stories on a narrow staircase was a challenge. My only critique is that the apartment was not adequately provisioned. There was no paper towel and minimal toilet paper. We had to buy these items at a local grocery store. Other than that, it was great. Santee Croce is an excellent location to stay. All the major tourist destinations are within a 20-minute walk from this apartment.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great location, large apartment. Communication/service can be better.
Stayed 5 nights in Jun 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment in a beautiful square with a nice atmosphere. Large spacious apartment with a washing machine inside the unit. Very clean, nice shower and large bedroom. Walkable neighborhood with nice shopping options.
Stayed 3 nights in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort

Pent house with Duomo and Cathedral views

Clean and updated place. Beautiful interior with tall ceilings, air conditioning, amazing shower woth two shower heads and a bench. The unit is on the top flooor. There is no elevator. The stairs are not difficult but a person who has a hard time with stairs may not be happy. With that said, the view from the windows of the plaza and cathedral are worth it not to mention the rooftop terrace from which you can see Duomo clearly. This place is in a great location to walk everywhere but there are always taxis waitiing on the plaza square that were affordable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kai, Philadelphia

Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable for a family of 4. Great location and walkable to many places.
Stayed 3 nights in Jun 2023

10/10 Excellent

DONATI

Traveled with group
Liked: Room comfort
Stayed 1 night in Aug 2025