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Hotel Santellina

Property class: 3
Enjoy free buffet breakfast at this 3-star Fai della Paganella hotel

Choose dates to view prices

Photo gallery for Hotel Santellina

A cozy living room with a lit candle on a table, a lamp, and a view of the dining area through an archway.
A restaurant with tables and chairs, framed by a mirror with blue lights.
A window with curtains, a view of a snowy landscape with trees, and a wooden structure outside.
A bar area with shelves of bottles, a coffee machine, and a jukebox.
A building facade with a sign reading "Bar Santellina" and decorative arches.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Restaurant
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Passo Santel, 4, Fai della Paganella, TN, 38010
  • Place, Paganella Ski Area
    ‪1 min walk‬
  • Place, Santel-Meritz Ski Lift
    ‪3 min walk‬
  • Place, Paganella Fun Park
    ‪7 min drive‬
  • Airport, Bolzano (BZO)
    ‪51 min drive‬

Room options

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Comfort Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

Comfort Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Fai della Paganella

In Fai della Paganella .You'll be steps from Santel-Meritz Ski Lift and a 5-minute walk from Brenta Group. Also, Paganella Ski Area is within half a mile (1 km) and Paganella Fun Park is within 2 miles (3 km).

What's nearby

  • Paganella Ski Area - 1 min walk - 0.0 miles
  • Santel-Meritz Ski Lift - 3 min walk - 0.2 miles
  • Paganella Fun Park - 7 min drive - 1.6 miles
  • Molveno-Pradel Lift - 11 min drive - 7.6 miles
  • Lake Molveno - 12 min drive - 8.1 miles

Getting around

  • Mezzocorona Station - 25 min drive
  • Bolzano Airport (BZO) - 58 min drive

Restaurants

  • ‪Hermes - ‬21 min drive
  • ‪Pasticceria Dolci Note - ‬6 min drive
  • ‪Ristorante Pizzeria al Picchio Rosso - ‬8 min drive
  • ‪La Stua - ‬6 min drive
  • ‪Caffé Centrale - ‬6 min drive

About this property

Hotel Santellina

Enjoy free buffet breakfast at this 3-star Fai della Paganella hotel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Santellina.

This 3-star Fai della Paganella hotel is smoke free.

  • 40 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santellina offers 40 accommodations with safes and hair dryers. Televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • 21-inch TV with cable channels

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 8.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 40.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 40.00 (up to 18 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santellina Fai della Paganella
Santellina Fai della Paganella
Santellina
Hotel Santellina Hotel
Hotel Santellina Fai della Paganella
Hotel Santellina Hotel Fai della Paganella

Frequently asked questions

How close is Hotel Santellina to the airport?

Hotel Santellina is 35.6 mi (58-min drive) away from the Bolzano Airport (BZO) airport, the closest popular airport to the property.

Does Hotel Santellina have an airport shuttle?

Airport shuttle services are not available at Hotel Santellina.

How close is Hotel Santellina to the beach?

This hotel is 6.5 mi (10-min drive) from Spiaggia Lago di Molveno.

Does Hotel Santellina offer free breakfast?

Yes, Hotel Santellina offers free breakfast.

Is there a casino at Hotel Santellina?

No, there is no casino at this hotel.

What time is check-in at Hotel Santellina?

Check-in start time: 2 PM; Check-in end time: 8 PM.

Is there free parking at Hotel Santellina?

Free parking is not available at this hotel.

Does Hotel Santellina have a pool?

Hotel Santellina does not have a pool.

Does Hotel Santellina have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santellina have a spa?

There are no spa services available at this hotel.

How close is Hotel Santellina to downtown Fai della Paganella?

Hotel Santellina is 0.8 mi away from Fai della Paganella.

Hotel Santellina Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione dell'hotel, molto vicino alla seggiovia che porta alle piste da sci. La camera sembrava nuova (probabilmente appena ristrutturata) e il personale é stato sempre cordiale e disponibile. Non ho mai pranzato né cenato in hotel, ma per quanoto riguarda la colazione non mi é dispiaciuta (molto buone le brioches).
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personal sehr freundlich. Guter Service. Zimmer etwas alt eingerichtet, mit Teppich, kleiner Fernseher. Andere Zimmer waren besser eingerichtet mit Laminat etc. Scheint so als würde man sukzessive renovieren. Lage: etwa zwanzig Minuten von der Autobahn, oben auf dem Berg.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Ale

Disliked: Cleanliness, property conditions & facilities, room comfort
Abbiamo prenotato una stanza tripla per Il ponte di Pasqua. Arriviamo in tarda serata e il ragazzo alla reception ci accoglie in modo gentile;la reception si presenta rinnovata nell’arredo e pulita. Corridoi che portano alle stanze con moquette vecchia e sporca. Stanza datata, arredamento anni 70 malandato, lenzuola bucate, polvere ovunque .Bagno con sanitari e piastrelle che ormai hanno fatto il loro corso, scotch da pacchi su una piletta di scarico del bagno forse per evitare fuoriuscite di cattivi odori.Notte passata su un materasso vecchio e scomodo con molle cigolanti, con la colonna sonora di vicino di camera che russava sonoramente. Porte di carta velina che trasmettono tutti i rumori del corridoio. La ski room è una box/magazzino freddo , non riscaldato e senza asciuga scarponi. Colazione : disarmante. Vedi foto che allegate: siamo scesi alle 8 e 5 e abbiamo trovato 5 fette di mortadella ( non a testa!!) , formaggio, due brioche vuote e marmellatine monopozione. Manca l’acqua da bere, la macchina del caffè e delle bevande calde non fuziona, e pur essendoci un'altra macchina disponibile nel bar annesso all'hotel non viene utilizzata. Dopo la non-colazione abbiamo cambiato struttura. Molto fuorviante l'aspetto esterno, sembra una struttura nella media e quasi ben tenuta. Il prezzo può invogliare, ma dopo questa esperienza ve lo sconsiglio vivamente. Difficile credere che in Trentino ci sia un hotel come questo.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Struttura un pó datata per un 3 stelle, ma pulito e confortevole. Cucina con poca scelta di piatti. Non ho consumato la prima portata e ho dovuto pagare a parte la birra che accompagnava il secondo.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
ottima posizione, le stanze molto antiche e scarse di conforts. pessime
Stayed 2 nights in May 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Nonostante la buona volontà del personale ,Hotel completamente da ristrutturare ,qualità prezzo decisamente non conveniente. Comitiva di stranieri decisamente rumorosa. colazione cannibalizzata da comitiva straniera, caffe e capuccino sembravano acqua colorata come anche l'aranciata in polvere.comunque colazione scadente. allo stesso prezzo si trova decisamente di meglio.
Verified review

4/10 Poor

roby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto scarso

Soggiorno di una sola notte, bagno allagato , cena scarsa e deludente il buffet idem siamo scesi dopo mezz’ora dall apertura (19:30) completamente vuoto. Colazione mediocre
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2018