Opinión verificada
6/10 Aceptable
Mary S.
23 jul. 2026
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Beautiful home. Kitchen well supplied. Convenient to beach access. Maintenance issues. 1st night hot water & stove not working. Couldn’t cook as planned. No callback next morning as of 10am from maintenance. Gas gauge stuck. No gas. Tank filled that afternoon. Grill still not working. Next day maintenance found remote valve turned off. Tested grill yet only one side lit briefly when attempted to use grill day 5. 1st day in between visits for gas issue HVAC on ground floor blowing very hot heat (reading 85). Reset thermostat but kept malfunctioning at least once per day. Waking in mornings to thermostat reading 80-85 degrees. HVAC contractor claimed to have visited property previously for same issue and had told Bluewater to not reset system in order to diagnose. He was to return by day 4 with part to repair. HVAC has outside access. I never heard if repair was made but last 2 days no issue with HVAC. Maintenance team offered on day 2 that guest relations would call me. I didn’t hear from them until the day I arrived back home. She texted this week that she is still waiting to hear from supervisor on some sort of compensation for all the inconvenience. A more timely first response and some small compensation during all the inconvenience would have gone a long way to smooth over these issues. Still waiting.
Mary S.
Se hospedó 7 noches en julio de 2026