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Best Western Ebbw Vale

3.0 star property
3-star hotel near Parc Bryn Bach

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Photo gallery for Best Western Ebbw Vale

Breakfast, lunch and dinner served
Premium bedding, free WiFi, bed sheets
Reception
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Parc Bryn Bach
    ‪7 min drive‬
  • Big Pit National Coal Museum
    ‪13 min drive‬
  • BikePark Wales
    ‪17 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Ebbw Vale

In Ebbw Vale .You'll be within 3 miles (5 km) of Parc Bryn Bach and 9 miles (15 km) of Big Pit National Coal Museum. Brecon Mountain Railway and BikePark Wales are within 12 miles (20 km).

What's nearby

  • Bedwellty House and Park - 6 min drive - 2.7 miles
  • Parc Bryn Bach - 7 min drive - 2.5 miles
  • Big Pit National Coal Museum - 13 min drive - 7.1 miles
  • Brecon Mountain Railway - 13 min drive - 10.2 miles
  • BikePark Wales - 17 min drive - 13.1 miles

Getting around

  • Ebbw Vale Town Station - 13 min walk
  • Cardiff International Airport (CWL) - 76 min drive

Restaurants

  • ‪Willow Tree - ‬9 min drive
  • ‪The Picture House (Wetherspoon) - ‬6 min walk
  • ‪Greggs - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Badminton Club - ‬15 min walk

About this property

Best Western Ebbw Vale

3-star hotel near Parc Bryn Bach
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

This 3-star Ebbw Vale hotel is smoke free.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Ebbw Vale offers 37 accommodations with complimentary toiletries. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 7 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
  • Rollaway bed fee: GBP 7 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Frequently asked questions

How close is Best Western Ebbw Vale to the airport?

Best Western Ebbw Vale is 43.4 mi (76-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Ebbw Vale?

As of Sep 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Ebbw Vale on Oct 2, 2025 start from $73.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ebbw Vale have an airport shuttle?

Airport shuttle services are not available at Best Western Ebbw Vale.

Does Best Western Ebbw Vale offer free breakfast?

Free breakfast isn’t provided at Best Western Ebbw Vale, but English breakfast is offered for a fee of GBP 8.99 for adults and GBP 8.99 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Ebbw Vale?

No, there is no casino at this hotel.

What time is check-in at Best Western Ebbw Vale?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Ebbw Vale?

This hotel offers free self parking.

Does Best Western Ebbw Vale have a pool?

Best Western Ebbw Vale does not have a pool.

Does Best Western Ebbw Vale have a restaurant?

Best Western Ebbw Vale is home to Level Inn, which features brunch.

Does Best Western Ebbw Vale have a spa?

There are no spa services available at this hotel.

How close is Best Western Ebbw Vale to downtown Ebbw Vale?

Best Western Ebbw Vale is 0.1 mi away from Ebbw Vale North.

Reviews

Best Western Ebbw Vale Reviews

8.2

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 202 reviews
Rating 8 - Good. 55 out of 202 reviews
Rating 6 - Okay. 36 out of 202 reviews
Rating 4 - Poor. 8 out of 202 reviews
Rating 2 - Terrible. 10 out of 202 reviews

Reviews

2/10 Terrible

Simon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I would rather sleep in my car
Stayed 1 night in Jun 2025

6/10 Okay

Cecile

Liked: Cleanliness
It was okay
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
My wife really liked the mattress
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable stay. Nice and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Chona

Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
Stayed 1 night in Mar 2025

6/10 Okay

Pippa

Traveled with family
Liked: Staff & service
Staff very friendly and helpful. Hotel clean. Parking limited and workmen in large vans parking across other bays including disabled made it difficult to access although not hotels fault. Room comfortable. Beds and pillows so comfy and clean. Bathroom immaculate, clean and lovely powerful adjustable rainfall shower and separate shower wand with adjustable temp, really great! Didn’t eat as had early starts for our hops but looked and smelt nice! They cook Sunday roast!! Yum! Hotel is unusually situated in the middle of a very old terraced style council looking housing estate with narrow roads to access which would have put me off booking if I had known. Very quiet though and no trouble that I could see. Staff really couldn’t do enough for us so thank you for all your help and support to make our stay really pleasant x
Stayed 3 nights in May 2025

2/10 Terrible

Delme

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty basic experience - shower not working, luke warm at best, feedback was that when everyone uses it that’s what happen.Not true really as we were not using it at peak time. This should not make a difference and Not the best from a customer point of view when you have come back from a trek soaking wet and the shower is awful.
Stayed 2 nights in May 2025

10/10 Excellent

Delroy

Stayed 1 night in May 2025

6/10 Okay

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

CEPHANIE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Barry

Liked: Cleanliness
Disliked: Property conditions & facilities

Too many problems!

Our room was changed by the hotel shortly after arrival. On arrival we were told that our room rate did not include breakfast. Fortunately we had PRINTED our booking, which confirmed we were entitled to this. In the room that we were moved to one of the bulbs in the main light fitting buzzed loudly and flickered. The wall lights above the bed did not work and the table lamp had a loose wire in the flex, which meant that it only connected if it was moved to a 'good' position! We reported the problems to the reception staff but they were not resolved. They did offer to change our room but, given that we had been moved once already, we decided not to. We will not be returning!
Stayed 3 nights in Apr 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is located in a residential area a short walk from the town centre and a great location for the visiting the Brecon Beacons and Black Mountains for day trips A freshly cooked breakfast was cooked to order each morning served by friendly staff
Stayed 4 nights in Apr 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service

review MS

Room was ok staff were very courtoius surrondings were dubious but not much else in that arround
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Clive

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorcycle tour

First time weve stopped here. Great base for our tour of the breacons and beyond. Friendly staff and reasonable prices. Will definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our stay

Hotel is really organised and clean. Breakfast was very good as well. We really enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Rory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and clean. The receptionist was welcoming and helpful. The hotel is not somewhere where you would want to spend a holiday, and is a little awkward to access, but good for overnight travellers wanting a clean, quiet stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

4/10 Poor

Mark

The hotel itself and stay would have been good if it wasn't for a faulty alarm at 3am and the poor guest experience and management of the situation which last almost an hour. Clearly technology failure but could have been handled more efficiently with guests. The property shows clear signs of age but actually not bad and would stay again.
Stayed 1 night in Mar 2025

4/10 Poor

C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel

Arrived at hotel to find a small narrow car park. Best western taken over hotel 2 weeks ago from level up hotel. No hair dryer in bedroom. Carpet in bedroom was stained. Staff in own clothes. Even the manager serving in a pair of gym shorts and tshirt. Returned from breakfast Saturday morning to knock on door you haven't paid for breakfast even though website said free breakfast. Could of put the breakfast on the room tab and pay on exit. At breakfast no jam, marmalade, pepper. Saturday night 3am fire alarm went off all guests between car park and reception as it was minus 3. One person on night shift. No communication to guests what was going on. No list to check all guests out of rooms. Two guests left the hotel after hour and half. The firm who deals with the alarm informed hotel it was fault on system to disconnect from mains as it take the engineer hour to arrive and the alarm would of been going for 2 hours. Short staffed trying to cover all areas of the hotel not great. Worst best western hotel i have stayed in. Water machine over flowed had to ask for mop and clean it up. No sign to put up wet area. Would not recommend to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Kirstie

Stayed 1 night in Mar 2025