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Hotel Haus am Zoo

3.0 star property
3-star spa hotel near PSD Bank Dome

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Photo gallery for Hotel Haus am Zoo

Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk
Meeting facility
Free toiletries, hair dryer, slippers, towels
Sauna
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
Sybelstraße 21, Düsseldorf, NW, 40239
  • Popular LocationPSD Bank Dome6 min drive
  • Popular LocationRhine Promenade6 min drive
  • Popular LocationMesse Düsseldorf7 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)12 min drive

Room options

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Garden view

Comfort Double Room, Garden View

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room, 1 Twin Bed, Non Smoking, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Economy Single Room, 1 Twin Bed, Non Smoking, City View

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, Garden View

Comfort Single Room, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Single Room, Garden View

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Single Room

Business Single Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Single Room

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
H2 Hotel Düsseldorf Seestern
Breakfast included
Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (316)
The price is $140
per night
$156 total
includes taxes & fees
Jul 5 - Jul 6
H2 Hotel Düsseldorf Seestern

About the neighborhood

Düsseldorf

Heart of Düsseldorf.Your stay at this Stadtbezirke 02 hotel places you within 2 miles (3 km) of Rochus-Kirche and Hofgarten. Museum Kunstpalast and Duesseldorf Grafenberg Wildlife Park are also within 2 miles (3 km).

What's nearby

  • Konigsallee - 5 min drive
  • PSD Bank Dome - 6 min drive
  • Rhine Promenade - 6 min drive
  • Messe Düsseldorf - 7 min drive
  • Mitsubishi Electric Hall - 8 min drive

Getting around

  • Hansaplatz Tram Stop - 4 min walk
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • ‪Trattoria Zucchero - ‬8 min walk
  • ‪Il Disperato - ‬12 min walk
  • ‪Eiscafé Talamini - ‬13 min walk
  • ‪Aurora & Vito's Süßholz Pizzeria Düsseldorf - ‬16 min walk
  • ‪Gyros ALA Greek - ‬12 min walk

About this property

Hotel Haus am Zoo

3-star spa hotel near PSD Bank Dome
Hotel Haus am Zoo offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Haus am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Düsseldorf hotel is smoke free.

  • 24 guestrooms or units
  • 4 levels
  • 2 buildings
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Haus am Zoo offers 24 accommodations with safes and complimentary newspapers. Beds feature down comforters. Satellite television is provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per night)
  • Secured, covered extended parking on site (EUR 12 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 12.00 per night
  • Covered extended parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night (maximum EUR 25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

Property is also known as

Haus am Zoo
Haus am Zoo Duesseldorf
Hotel Haus am Zoo
Hotel Haus am Zoo Duesseldorf
Hotel Haus am Zoo Düsseldorf
Haus am Zoo Düsseldorf
Haus am Zoo
Hotel Hotel Haus am Zoo Düsseldorf
Düsseldorf Hotel Haus am Zoo Hotel
Hotel Hotel Haus am Zoo
Hotel Haus am Zoo Hotel
Hotel Haus am Zoo Düsseldorf
Hotel Haus am Zoo Hotel Düsseldorf

Frequently asked questions

How close is Hotel Haus am Zoo to the airport?

Hotel Haus am Zoo is 5.9 mi (13-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Haus am Zoo?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Haus am Zoo on Jul 3, 2024 start from $113.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Haus am Zoo have an airport shuttle?

Airport shuttle services are not available at Hotel Haus am Zoo.

How close is Hotel Haus am Zoo to the beach?

This hotel is 15.9 mi (29-min drive) from Strandbad Wolfssee.

Does Hotel Haus am Zoo offer free breakfast?

Free breakfast isn’t provided at Hotel Haus am Zoo, but buffet breakfast is offered for a fee of EUR 15 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Haus am Zoo?

No, there is no casino at this hotel.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Haus am Zoo?

Free parking is not available at this hotel. Self parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night.

Does Hotel Haus am Zoo have a pool?

Hotel Haus am Zoo does not have a pool.

Does Hotel Haus am Zoo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Haus am Zoo have a spa?

Yes, this hotel has a spa.

How close is Hotel Haus am Zoo to downtown Düsseldorf?

Hotel Haus am Zoo is 1.8 mi away from Düsseldorf.

Hotel Haus am Zoo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 77 reviews" "
Rating 8 - Good. 18 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice!
We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

6/10 Okay

mehran

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 5 nights in May 2019

2/10 Terrible

Reina, Syracuse, NU

Nothing like you described in the web. It was far away from the hotel apartment smell like it was not used in years stale cigarette smoke. I has to crossed 2 mayor hight roads. I did not stayed there, i moved to a different Hotel. I need a refund.
Stayed 9 nights in Apr 2019