Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Exterior
Creator video
2 bars/lounges, sports bar, rooftop bar
View from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Place, Mall of the Emirates
    ‪12 min walk‬
  • Place, Ski Dubai
    ‪12 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(36 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Superior Room, 2 Twin Beds, City View

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • City view

Grand Suite, 1 Bedroom

  • 721 sq ft
  • Sleeps 4
  • 1 Double Bed
  • City view

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • City view

Presidential Suite, 1 Bedroom

  • 1647 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • City view

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Grand Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • City view

Deluxe Room, 1 Double Bed, City View

  • 754 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • City view

Club Room, 1 Double Bed

  • 754 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • City view

Suite, 3 Bedrooms

  • 1560 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • City view

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • 1539 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • City view

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About the neighborhood

Dubai

Winter getaway.Within a 15-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Souk Madinat Jumeirah and Burj Al Arab are also within 3 miles (5 km).

What's nearby

  • Mall of the Emirates - 12 min walk - 0.7 miles
  • Ski Dubai - 12 min walk - 0.7 miles
  • Fatima Abdullah Mohammed Rasheed Mosque - 18 min walk - 1.0 mile
  • Souk Madinat Jumeirah - 2 min drive - 1.9 miles
  • Al Barsha Pond Park - 3 min drive - 1.3 miles

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Texas De Brazil - ‬6 min walk
  • ‪% ARABICA - ‬5 min walk
  • ‪Din Tai Fung - ‬6 min walk
  • ‪Eat Greek | ايت جريك - ‬6 min walk
  • ‪Taqado Mexican Kitchen - ‬5 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 481 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3289 sq ft of conference space
  • 306 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

How close is Sheraton Mall of the Emirates Hotel, Dubai to the airport?

Sheraton Mall of the Emirates Hotel, Dubai is 17.4 mi (31-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on Feb 21, 2026 start from $176.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Mall of the Emirates Hotel, Dubai have an airport shuttle?

Airport shuttle services are not available at Sheraton Mall of the Emirates Hotel, Dubai.

How close is Sheraton Mall of the Emirates Hotel, Dubai to the beach?

This hotel is 8.4 mi (20-min drive) from Marina Beach and 4.9 mi (15-min drive) from Kite Beach. Don't forget your sunscreen!

Does Sheraton Mall of the Emirates Hotel, Dubai offer free breakfast?

Free breakfast isn’t provided at Sheraton Mall of the Emirates Hotel, Dubai, but buffet breakfast is offered for a fee of AED 75 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Mall of the Emirates Hotel, Dubai?

No, there is no casino at this hotel.

What time is check-in at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Mall of the Emirates Hotel, Dubai?

This hotel offers free self parking and valet parking.

Does Sheraton Mall of the Emirates Hotel, Dubai have a pool?

Sheraton Mall of the Emirates Hotel, Dubai features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Sheraton Mall of the Emirates Hotel, Dubai have a restaurant?

There are 2 onsite restaurants, offering options like Turkish cuisine, al fresco dining, and a poolside location.

Does Sheraton Mall of the Emirates Hotel, Dubai have a spa?

Pamper yourself with a day at Shine Spa, where you can enjoy body wraps, sports massages, and facials.

How close is Sheraton Mall of the Emirates Hotel, Dubai to downtown Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is 12.1 mi away from Dubai.

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc, Gerrards Cross

Business traveler
Liked: Cleanliness, amenities
As always, great staff, great location and outstanding service. Highly recommend for business trips to Dubai
Stayed 3 nights in Oct 2025

10/10 Excellent

Ahmed

Stayed 2 nights in Oct 2025

10/10 Excellent

Admir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Janice

Stayed 7 nights in Sep 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home in Dubai

Always my first choice! Great location, service, room, view, staff!!!! Looking forward for my next trip in Feb 2026
Stayed 4 nights in Sep 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Oct 2025

4/10 Poor

Ahmad

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would like to share some observations regarding my recent stay at your hotel: • The hot water heating was turned off at night, which caused inconvenience. • There were ongoing painting works in the hotel, and we were requested to keep the curtains closed at certain times. In addition, the paint odor was very unpleasant inside the rooms. • When I requested to check out at 2:00 PM, since I was attending a training course held at your hotel by my company (Kuwait Petroleum), the front desk staff was not cooperative and insisted that I leave earlier. However, after speaking with the manager, my request was thankfully approved. I kindly hope that your management will take these points into consideration to improve the quality of services in the future.
Stayed 5 nights in Sep 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Sep 2025

10/10 Excellent

WEDEHA YASANKA BANDARA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Muhannad

Stayed 4 nights in Aug 2025

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sanam

Stayed 3 nights in Aug 2025

10/10 Excellent

Patric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service with fantastic people. Always willing to help.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Stayed 3 nights in Aug 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

WAI MING, Rosemead

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machines needed to be restarted again while getting the payment from client 5) one of my worst experiences in Sheraton hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Suha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Nabeel

Stayed 4 nights in Aug 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

sukhdev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here in as many months. Very friendly and accommodating staff, good location, love that Mall of Emirates is connected to it. Will stay again. ...If prices for an apartment with kids were more competitive (as good as Shangri-La i'd stay more often).
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahsan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Yaqoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very good. Very convenient location attached to the mall. Good food options. Besh the Turkish restaurant was good. Staff need to be better prepared and need to know that food has to be served in stages. The pools were very good. You just have to be prepared for the noise of the kids. You won’t be able to rest there. The staff. All in all they were great and friendly. Very warm. The set back is the reception. At times it gets too busy/crowded and the back office didn’t even take action. They wanted people to wait. Which is frustrating specially when checking out. And yes the front desk didn’t pick up when I called to pick my luggage up. Again, most of the staff are amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

ishak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff services. All helpful especialy the cook Mr Maruti and waiter Mr Arafat. Location perfect.
Stayed 6 nights in Jul 2025

10/10 Excellent

Thouraya

Stayed 5 nights in Jul 2025

4/10 Poor

Ernesto

Liked: Staff & service
Stayed 2 nights in Jul 2025