10/10 Excellent
Djamel
Traveled with family
May 28, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently had the pleasure of staying at Reviera Hotel in Dubai, and I must say it was an outstanding experience from start to finish.
The hotel itself is immaculate, reflecting high standards of cleanliness and comfort. Its prime location is undoubtedly one of the best, making it a perfect choice for travelers. The food was nothing short of excellent, offering a delicious international buffet infused with the rich flavors of Middle Eastern cuisine. The breakfast chef was not only highly professional but also genuinely caring—engaging with every guest, explaining the dishes, and even personally ensuring the dining area was perfectly maintained.
The hospitality at Reviera Hotel is truly remarkable. Without hesitation, I would rate the entire staff five stars—from the exceptional hotel manager, Mr. Mustapha, to the dedicated porter, Omar. Mr. Mustapha's professionalism and kindness stood out when I faced an issue with my booking due to an honest mistake. I had unintentionally selected the wrong dates through a third-party platform (Expedia), but he graciously approved the cancellation and even reached out to Expedia on my behalf. His generosity extended beyond this gesture, as he personally invited me for tea at his desk—a level of hospitality I had never experienced at any other hotel before.
Special thanks go to porter Nazeem for his kindness in lending a phone charger to my niece, as well as to front desk manager Abdul Rahman, whose professionalism and warm hospita
Djamel
Stayed 1 night in May 2025
