8/10 Good
Daniel
Nov 19, 2025
The staff at the Dukes Hotel are all very friendly and willing to help. Our room was clean and tidy, but the bathroom was showing its age. The toilet didn't always flush properly, and the shower door seal leaked, which meant every shower produced a small flood on the bathroom floor.
We did inform Reception, and they sent engineers to our room to try to fix the issues. Whilst the shower seal was improved, it still din't prevent leaks on the floor, and the toilet flushing issues remained throughout our stay.
The room had an electronic 'Do Not Disturb' and 'Clean My Room' indicator, but the staff didn't seem to take any notice of them. Once they knocked to clean our room when the Do Not Disturb indicator was on, and twice they failed to clean the room, despite the Clean My Room indicator showing, so we had to ask at Reception for our room to be clean. To be fair, they did act on this very quickly, but it would've been nice to have had the room cleaned without asking, particularly as we'd gone to the trouble of setting the indicator.
Daniel
Stayed 7 nights in Oct 2025
























































