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Puma Resort Hotel

4.5 star property
Family-friendly 4.5-star resort with 2 outdoor pools

Choose dates to view prices

Photo gallery for Puma Resort Hotel

Garden view
Exterior
Front of property
Premium bedding, down comforters, pillowtop beds, minibar
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
  • Ciudad del Este (AGT-Guarani Intl.)
    ‪43 min drive‬

Room options

View all photos for Triple Standard

Triple Standard | Premium bedding, down comforters, pillowtop beds, minibar

Triple Standard

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Triple Superior

Triple Superior | Premium bedding, down comforters, pillowtop beds, minibar

Triple Superior

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Family Room

Premium bedding, down comforters, pillowtop beds, minibar

Family Room

  • 420 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Doble Superior

Premium bedding, down comforters, pillowtop beds, minibar

Doble Superior

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Doble Standard

Garden view

Doble Standard

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Cuadruple Standard

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Standard

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

View all photos for Cuadruple Superior

Premium bedding, down comforters, pillowtop beds, minibar

Cuadruple Superior

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds

About the neighborhood

Getting around

  • Ciudad del Este (AGT-Guarani Intl.) - 49 min drive

Restaurants

  • ‪Vega's Bar - ‬13 min walk
  • ‪KUKUTA - ‬7 min drive
  • ‪Polleria Ka'arendy - ‬18 min walk
  • ‪Tommy - ‬13 min walk
  • ‪Churrascaria O Costelao - ‬17 min walk

About this property

Puma Resort Hotel

Family-friendly 4.5-star resort with 2 outdoor pools
Puma Resort Hotel offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. A library, a terrace, and multilingual staff are also featured at the luxury Puma Resort Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 30 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This Colonial Doctor Juan Leon Mallorquin resort is smoke free.

  • 1 building
  • 55 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks, and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas
  • Volleyball
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2024 to August 21 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin

Frequently asked questions

How close is Puma Resort Hotel to the airport?

Puma Resort Hotel is 28.8 mi (49-min drive) away from the Ciudad del Este (AGT-Guarani Intl.) airport, the closest popular airport to the property.

Does Puma Resort Hotel have an airport shuttle?

Puma Resort Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per vehicle, one-way.

Does Puma Resort Hotel offer free breakfast?

Puma Resort Hotel offers free buffet breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Puma Resort Hotel?

No, there is no casino at this resort.

What time is check-in at Puma Resort Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Puma Resort Hotel?

This resort offers free self parking.

Does Puma Resort Hotel have a pool?

Puma Resort Hotel features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Puma Resort Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Puma Resort Hotel have a spa?

There are no spa services available at this resort.

How close is Puma Resort Hotel to downtown Doctor Juan Leon Mallorquin?

Puma Resort Hotel is 3.7 mi away from Doctor Juan Leon Mallorquin.

Puma Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean Stuff was very helpful , I will stay here again

2/10 Terrible

Orlando

Reclamo

Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú. Entonces falta mas información en la app para no seleccionar un hotel equivocado. Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado. Quedo atento a dicho reclamo y solicitud.
Stayed 1 night in Jan 2024

10/10 Excellent

Mahysa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
Stayed 2 nights in Mar 2023