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Hoteles Casa Real

2.5 star property
Hotel near Plaza de Armas in Cusco

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Photo gallery for Hoteles Casa Real

In-room safe, iron/ironing board, free WiFi
Reception
Reception
Front of property
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Garcilaso N° 218, Cusco, 8002
  • Place, Coricancha
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Cusco Cathedral
    ‪12 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi

Single Room Standard

  • 215 sq ft
  • Sleeps 1

Double Room Standard

  • 279 sq ft
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 279 sq ft
  • Sleeps 2

Room Superior

  • 279 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, iron/ironing board, free WiFi

Triple Room Standard

  • 301 sq ft
  • Sleeps 3

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Hot Tub

Double Room, Hot Tub | Jetted tub

Double Room, Hot Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Cusco

In Cusco .With a stay at this Cusco hotel, you'll be steps from Wanchaq Market and a 5-minute walk from Orellana Pumaqchupan Park. Centro de Textiles and Cusco Craft Center are also within half a mile (1 km).

What's nearby

  • Coricancha - 7 min walk - 0.4 miles
  • Plaza de Armas - 12 min walk - 0.7 miles
  • Cusco Cathedral - 12 min walk - 0.7 miles
  • San Blas Church - 12 min walk - 0.7 miles
  • San Pedro Market - 15 min walk - 0.8 miles

Getting around

  • Cusco Wanchaq Station - 4 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 13 min drive

Restaurants

  • ‪La Quinta Comida Peruana - ‬4 min walk
  • ‪PizzAventura - ‬2 min walk
  • ‪Pizzeria La Nostra - ‬4 min walk
  • ‪Don Esteban & Don Pancho - ‬3 min walk
  • ‪La Cusqueñita - ‬2 min walk

About this property

Hoteles Casa Real

Hotel near Plaza de Armas in Cusco
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A terrace, tour/ticket assistance, and concierge services are also featured at Hoteles Casa Real.

This Cusco hotel is smoke free.

  • 27 guestrooms or units
  • 5 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Hoteles Casa Real offers 27 accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. This Cusco hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hoteles Casa Real

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

Property Registration Number 20600983556

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Hoteles Casa Real Hotel Cusco
Hoteles Casa Real Hotel
Hoteles Casa Real Cusco

Frequently asked questions

How close is Hoteles Casa Real to the airport?

Hoteles Casa Real is 2.8 mi (13-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

Does Hoteles Casa Real have an airport shuttle?

Hoteles Casa Real offers a free airport shuttle, available 24 hours a day, on request.

Does Hoteles Casa Real offer free breakfast?

Hoteles Casa Real offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hoteles Casa Real?

No, there is no casino at this hotel.

What time is check-in at Hoteles Casa Real?

Check-in begins at 11:00 AM.

Is there free parking at Hoteles Casa Real?

Free parking is not available at this hotel.

Does Hoteles Casa Real have a pool?

Hoteles Casa Real does not have a pool.

Does Hoteles Casa Real have a spa?

There are no spa services available at this hotel.

How close is Hoteles Casa Real to downtown Cusco?

Hoteles Casa Real is 0.8 mi away from Cusco.

Hoteles Casa Real Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Digna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dose not have views in bedroom biggest bad thing no Elevator. Breaded sucked. Only Edgar was very informative the reception man.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Lee, Berthoud, Colorado

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, nice room. The only bad thing is that it doesn’t have an elevator, but the staff was helpful with the luggage.
Stayed 1 night in Mar 2019

8/10 Good

Alan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Stayed 2 nights in Jun 2018

4/10 Poor

Oleg

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

It is not hotel. It is hostel

8/10 Good

Jessica, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, quiet, good location.

Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet! 15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco. Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Stayed 1 night in Mar 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, helpful front desk. Clean

Great hotel, helpful front desk. Clean. Great hotel laid back and close to everything in cuzco
Stayed 1 night in Feb 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great no-frills hotel - stayed here 2x

Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Stayed 1 night in Jan 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific no-frills hotel & great location

Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Stayed 1 night in Jan 2018

6/10 Okay

Buck, North Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

More of Hostel than a Hotel

Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal. The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M. The staff was very helpful and pleasant.
Stayed 2 nights in Dec 2017

4/10 Poor

Albert, Washington, DC

Disliked: Staff & service

Clean, but issues with check-in, billing, staff

When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room. After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right. Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Stayed 1 night in Dec 2017

10/10 Excellent

Rob, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Very clean, good location, staff all very helpful with more than sufficient English
Stayed 1 night in Dec 2017

10/10 Excellent

Chi Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Reception is really helpful and hotel quite good, thanks.
Stayed 1 night in Oct 2017

10/10 Excellent

Mary Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are very helpful!

They provide 24 hr free drink, hot and cold! Most hotels and restaurants in this area don't provide free drinking water.
Stayed 1 night in May 2017

6/10 Okay

Brad, Alberta, Canada

My Honest Opinion

Our stay here has me of mixed opinion as there is both good and bad. The Good: 1) Away from touristy areas which makes you explore other restaurants/markets/shops which come at a much lower price. 2) Decent price but you get what you pay for The Bad: 1) No safe in room. 2) If you are English speaking, there is not always someone at the desk that speaks English well or at all. Other places we stayed at in the area had fluent English staff available 24/7. 3) Noisy rooms as you hear outside noises, noises above and below you, road noise, etc.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, functional hotel - everything you need

Very good, clean hotel, in a very convenient location, close to the centre. Friendly, helpful staff. Breakfast on the top floor, with views of the city.

10/10 Excellent

Shigellosus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great small and economic hotel located at the right place, close enough to all the downtown activities but far enough to all the noise and large concentrations of people. The breakfast goes above and beyond to what most hotels present. Must complete elevator work ASAP, especially at 3,400 meters altitude

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

I like the hotel

8/10 Good

Sandra, Meroo Meadow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Cusco

Comfortable one night stay with one way free travel to the airport. A good variety of foods are served at breakfast on a lovely sunny terrace overlooking the city

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019