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La Provence Restaurant & Boutique Hotel

3.5 star property
3.5-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for La Provence Restaurant & Boutique Hotel

Garden
Outdoor pool, pool umbrellas, sun loungers
HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Meeting facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast included
  • Pool
  • Room service

Explore the area

Map
Plutarco Elias Calles No. 22, Cuernavaca, MOR, 62030
  • Cuernavaca Golf Club
    ‪2 min walk‬
  • Cuernavaca Cathedral
    ‪12 min walk‬
  • Borda Gardens
    ‪14 min walk‬

Room options

View all photos for HABITACION ESTANDART

HABITACION ESTANDART | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION ESTANDART

  • Sleeps 2
  • 1 Double Bed

View all photos for HABITACION EJECUTIVA

HABITACION EJECUTIVA | Bathroom | Shower, free toiletries, hair dryer, towels

HABITACION EJECUTIVA

  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION EJECUTIVA SOFA

HABITACION EJECUTIVA SOFA | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION EJECUTIVA SOFA

  • Sleeps 2
  • 1 Queen Bed

View all photos for HABITACION JR. SUTE

HABITACION JR. SUTE | Premium bedding, blackout drapes, iron/ironing board, free WiFi

HABITACION JR. SUTE

  • Sleeps 4
  • 2 Double Beds

View all photos for SUITE CON JACUZZI AMATE

SUITE CON JACUZZI AMATE | Living room | 50-inch TV with cable channels, DVD player

SUITE CON JACUZZI AMATE

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cuernavaca

City center stay.With a stay at this Cuernavaca hotel, you'll be steps from Cuernavaca Golf Club and within a 15-minute walk of Museum of the City of Cuernavaca. Borda Gardens and Robert Brady Museum are also within 2 miles (3 km).

What's nearby

  • Cuernavaca Golf Club - 2 min walk - 0.1 miles
  • Cuernavaca Cathedral - 12 min walk - 0.7 miles
  • Borda Gardens - 14 min walk - 0.8 miles
  • Cuauhnahuac Regional Museum - 17 min walk - 0.9 miles
  • Tabachines Golf Club - 5 min drive - 2.4 miles

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Restaurante Casa Taxco “Hotel Quinta Lucerito” - ‬4 min walk
  • ‪KFC - ‬10 min walk
  • ‪Chaparrito's Taco's Bar - ‬9 min walk
  • ‪México lindo - ‬7 min walk
  • ‪El Gran Buke - ‬10 min walk

About this property

La Provence Restaurant & Boutique Hotel

3.5-star hotel with 1 outdoor pools, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. An outdoor pool, spa services, and a terrace are also featured at La Provence Restaurant & Boutique Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuernavaca hotel.

  • 12 guestrooms or units
  • 2 levels
  • 2 buildings
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
La Provence Restaurant & Boutique Hotel offers 12 accommodations with DVD players and hair dryers. Accommodations offer separate dining areas. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • DVD player
  • Free supervised activities for children
  • High chair
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Separate dining area

More

  • Ceiling fan
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 500 per night
  • Pets cannot be left unattended
  • Litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Provence Hotel Restaurant Cuernavaca
Provence Restaurant Cuernavaca
Provence Restaurant Cuernavac
Hotel Amate
La Provence Restaurant &
La Provence Hotel Restaurant
La Provence Restaurant & Boutique Hotel Hotel
La Provence Restaurant & Boutique Hotel Cuernavaca
La Provence Restaurant & Boutique Hotel Hotel Cuernavaca

Frequently asked questions

How close is La Provence Restaurant & Boutique Hotel to the airport?

La Provence Restaurant & Boutique Hotel is 63.2 mi (101-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at La Provence Restaurant & Boutique Hotel?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at La Provence Restaurant & Boutique Hotel on Jun 15, 2025 start from $92.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does La Provence Restaurant & Boutique Hotel have an airport shuttle?

La Provence Restaurant & Boutique Hotel offers an airport shuttle.

Does La Provence Restaurant & Boutique Hotel offer free breakfast?

La Provence Restaurant & Boutique Hotel offers free continental breakfast every day from 8:00 AM to noon.

Is there a casino at La Provence Restaurant & Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at La Provence Restaurant & Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at La Provence Restaurant & Boutique Hotel?

This hotel offers free self parking.

Does La Provence Restaurant & Boutique Hotel have a pool?

La Provence Restaurant & Boutique Hotel features an outdoor pool.

Does La Provence Restaurant & Boutique Hotel have a restaurant?

La Provence Restaurant & Boutique Hotel is home to La Provence, which features French cuisine.

Does La Provence Restaurant & Boutique Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, massages, and facials.

How close is La Provence Restaurant & Boutique Hotel to downtown Cuernavaca?

La Provence Restaurant & Boutique Hotel is 0.6 mi away from Cuernavaca.

La Provence Restaurant & Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 91 reviews
Rating 8 - Good. 23 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tania Maria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que lindo este boutique hotel! Nos encantó la habitación, los jardines y la gente. También un restaurante excelente!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

This hotel dont apreciate customers much

The hotel is very nice..with a good but expensive restaurant..but the rooms are terrible..there are no mosquito nets in the Windows ..and no air conditioning..so either you open your window and enjoy the mosquitoes or sweat all night long .. Also the regular rooms are so small that only the bed fits..and not much else.. We asked for an upgrade hoping that as gold member they would honor one..and they told us there were no rooms..although we were the only guests at the hotel..the next morning after complaining much.they upgraded us to a suite..actually a normal room..but charged us 50 % more of the rate we had payed..that room did have air conditioning and was much better.. But honestly we didnt feel well treated.. Anyways..alert your customers not to book this hotel..unless they are prepared to spend nuch more than anticipated..and never stay in the regular rooms.
Stayed 3 nights in May 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I will be returning many times in the future. I´d like to commend Karina Puente , customer & service support. And especially of course, the personal attention by chef Pascal Brunereau
Stayed 1 night in Mar 2018

6/10 Okay

Ninja Traveler, Dallas, TX

Liked: Cleanliness, staff & service

Cuernavaca Oasis

Had to find a hotel to spend one night to attend a social engagement in this town. And I was pleasantly surprised to find such an oasis, tucked away from the fumes and chaos of this mad city. The reception is very nice and the staff was super friendly. The room was small but nicely furnished. The garden could be beautiful with some TLC. The one thing people need to know is that there is no AC in the rooms nor in the common areas.. It is very common not to have AC in this town (I've stayed at several hotels - some very expensive ones) So be prepared. If it's a deal-breaker for some travelers, this is not the place for them to stay. Nonetheless, I would stay there again in a heartbeat. To the owners: You have a potential jewel if you put the love and monies to make it happen.
Stayed 1 night in Feb 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de fin de semana

Excelente estancia
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Victor

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo tuve mala experiencia con la comida del restaurante, uno de los alimentos estaba en mal estado.
Stayed 2 nights in Aug 2024

10/10 Excellent

guillermo a

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Selene

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay recepcionista cuando llegamos, nos comentaron que hasta las 3. Cuartos con larvas en cabecera y colchones con pequeñas cucarachas en el baño. El mesero atendió nuestra inconformidad después de quejarnos 4 veces en recepción con otro Mesero (estaba la administradora y gerente afuera sentadas en el jardín charlando); el mismo mesero nos cambió de cuarto donde encontramos cucarachas grandes arriba del mueble y en el piso. No comentaron que fumigaron el lunes, para el viernes en la tarde/noche no habían hecho limpieza de la fumigación de los cuartos desocupados. ¿Entonces porque el Check-in es hasta las 3? Nos fuimos del hotel, "habló" con nosotros, la gerente y la administradora, en un tono que no les importaba mucho que nos fuéramos, "se disculparon". Es lamentable, porque hubo muchos pretextos y no una disculpa real; siempre los hoteles en Cuernavaca estarán llenos, asumo que un cliente más o menos no es relevante. En estas situaciones es cuando se ve si la administración en realidad sabe llevar un hotel o no. Pagamos menos con Expedia, creo que por esto el servicio del hotel no es bueno o fuimos ignoradas. Piden identificación oficial. Bueno: los gatos que tenían y el único mesero que SI nos apoyó dentro de lo que pudo. Recomendación: Revisen muy bien sus cuartos, sobre todo si se los dan cerca de la cocina; revisar las cabeceras que son como agujeradas.
Stayed 2 nights in Apr 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

en general bien

Stayed 1 night in Dec 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen y lindo lugar, muy atento el personal

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitacion de mediana calidad ; lo que definitivamente es muy buenos es la comida . 100% recomenndable
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2023

10/10 Excellent

Zita

Stayed 1 night in Aug 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito hotel

Muy bonito hotel, habitación muy amplia y limpia. Hay jardines y alberca. Jenny prepara unas bebidas muy ricas. Sabrosa comida francesa. Todo el personal son amables. Aceptan mascotas.
Stayed 2 nights in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Su jardin es hermoso, todos muyyy atentos, la recámara muy bonita, y sobretodo el trato de Coni sra. que te recibe en la recepción.. Muchas gracias! Volveré 🙂
Stayed 2 nights in Apr 2023

4/10 Poor

Alicia

Stayed 1 night in May 2023

10/10 Excellent

ADRIAN

Stayed 1 night in Apr 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Alba del Carmen López

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su entorno natural rodeado de vegetación
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble hotel boutique

Habitación muy cómoda, baño impecable (desearía hubiese acondicionador), el aire acondicionado en algún momento aventó hielo y la tapa de la botella de agua estaba sucia. El Restaurant increíble la comida excelente y las áreas verdes muy padres.
El amate negro
Enmolada de pato
Quiché de carnes frias
Habitacion
Stayed 2 nights in Mar 2023

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy rico, buenas instalaciones de hotel. Habitación lúgubre y poco espacio para cosméticos en el baño.
Stayed 1 night in Feb 2023