2/10 Terrible
Nicholas
12 mar. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a total disappointment!
For a hotel that is marketed as a premium facility, it is far from it in every sense.
Started with a poor check in experience where the staff member didn’t even tell us how to get to our room, where to go for breakfast or any of the usual bits. They were more interested in speaking with the bellhop ranting about how the cleaning staff had went AWOL.
We went to the restaurant for dinner. It looked worse than a Brewers Fayre and the chicken gyros I ordered were not safe for consumption. Also note they add a tip on which wasn’t on the restaurant receipt however did appear on the bill back to the room.
The “Victorian baths” are the biggest scam at £25 per person, only for it to be a basement pool, which looks like the tiles surrounding it hadn’t been cleaned for a very long time. The walls are painted by what looks like a children’s decorator to look like a Victorian setting however looks like a cheap pan to set, with the ceiling peeling.
The room was a kind to what I would expect an old fashioned hospital to look like and don’t get me started on the unsanitary shower curtain……..if I knew the room had a shower curtain I would never have booked.
Overall: avoid, save your time, money and effort, stay at one of the many better hotels in Scotland at better value & experience
Nicholas
Se hospedó 1 noche en marzo de 2025