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Aparthotel

Oaks Lake Crackenback Resort

4.5 star property
Luxurious 4.5-star aparthotel with golf course

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Photo gallery for Oaks Lake Crackenback Resort

Individually decorated, individually furnished, iron/ironing board
Exterior
Reception
Exterior
Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Barbecue grill
  • Spa
  • Gym
  • Outdoor Space
  • Parking included

Explore the area

Map
1650 Alpine Way, Crackenback, NSW, 2627
  • Lake Crackenback
    ‪1 min walk‬
  • Smiggin Holes Ski Resort
  • Perisher Ski Resort
    ‪42 min drive‬
  • Cooma, NSW (OOM-Snowy Mountains)
    ‪60 min drive‬

Room options

View all photos for Studio

Studio | Individually decorated, individually furnished, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Executive Studio | Individually decorated, individually furnished, iron/ironing board

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Private kitchenette | Microwave, stovetop, coffee/tea maker, toaster

Villa, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Individually decorated, individually furnished, iron/ironing board

Villa, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room (Hotel)

Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Hotel)

Executive Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Executive Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board

Chalet, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Lake View

Apartment, 2 Bedrooms, Lake View | Lake view

Apartment, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

About the neighborhood

Crackenback

On lake.With a stay at this Crackenback aparthotel, you'll be steps from Lake Crackenback and within a 15-minute walk of Kosciuszko National Park. Kosciuszko National Park is within 2 miles (3 km) and Easy-Does-It Quad Chair is within 12 miles (20 km).
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What's nearby

  • Lake Crackenback - 1 min walk - 0.0 miles
  • Kosciuszko National Park - 2 min walk - 0.1 miles
  • Perisher Ski Resort - 42 min drive - 35.5 miles
  • Village 8 Express - 45 min drive - 37.0 miles
  • Guthega Ski Area - 58 min drive - 41.9 miles

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 64 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • ‪Lil Orbits - ‬34 min drive
  • ‪Mid Perisher Centre - ‬40 min drive
  • ‪Brunelli's Cafe - ‬35 min drive
  • ‪Jax Bar & Chargrill - ‬35 min drive
  • ‪The Pub - ‬35 min drive

About this property

Oaks Lake Crackenback Resort

Luxurious 4.5-star aparthotel with golf course
Oaks Lake Crackenback Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. Business amenities include a 24-hour business center and 2 meeting rooms.

An indoor pool, a fitness center, and a sauna are also featured at the luxury Oaks Lake Crackenback Resort. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Crackenback aparthotel is smoke free.

  • 93 guestrooms or units
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Oaks Lake Crackenback Resort offers 93 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Cable television is provided. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on a limited basis.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

Languages

English

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Local maps
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 93 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

How close is Oaks Lake Crackenback Resort to the airport?

Oaks Lake Crackenback Resort is 121.7 mi (143-min drive) away from the Canberra, ACT (CBR-Canberra Intl.) airport, the closest popular airport to the property.

Does Oaks Lake Crackenback Resort have an airport shuttle?

Airport shuttle services are not available at Oaks Lake Crackenback Resort.

How close is Oaks Lake Crackenback Resort to the beach?

This aparthotel is 18.2 mi (31-min drive) from Sandy Beach.

Does Oaks Lake Crackenback Resort offer free breakfast?

Oaks Lake Crackenback Resort does not offer free breakfast.

Is there a casino at Oaks Lake Crackenback Resort?

No, there is no casino at this aparthotel.

What time is check-in at Oaks Lake Crackenback Resort?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

Is there free parking at Oaks Lake Crackenback Resort?

This aparthotel offers free self parking.

Does Oaks Lake Crackenback Resort have a pool?

Oaks Lake Crackenback Resort features an indoor pool.

Does Oaks Lake Crackenback Resort have a restaurant?

Yes, there is a restaurant on site.

Does Oaks Lake Crackenback Resort have a spa?

This aparthotel has a spa, which features massages, facials, and mani/pedis.

How close is Oaks Lake Crackenback Resort to downtown Crackenback?

Oaks Lake Crackenback Resort is 3.3 mi away from Crackenback.

Oaks Lake Crackenback Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Traveled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Absolutely beautiful location

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Ian

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
This is a managed development of owner occupied homes Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable accommodation

Wonderful place near ski tube. We had a huge 2 bedroom Chalet with heaps of room and space and comfy beds. Breakfast could be improved.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New build accomodation lacking a bit of character and more compact than what is shown in photos. Site facilities great and very handy to ski tube.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing spot for a luxury break in the snow. The breakfast's each day are lovely and the staff attentive and friendly, best scrambled eggs ever. The ducks on the lake are a welcome addition.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
It’s amazing. The views. The accommodation. The food. We had the best time
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but expensive

Good stay overall. On the expensive side. Chalet was super clean except lots of trash under the sofa (2 bottles and an apple). The chalet did not have any privacy or views, had to keep all curtains closed. Some of the resort equipment needs maintenance, e.g. arrows and trampoline. Breakfast was ok, no revelation.
Stayed 3 nights in Jul 2019