4/10 Malo
Marisa M.
20 mar. 2024
No le gustó: Limpieza
Disappointed in cleanliness and communications
My friends and I made a quick weekend trip from VA to NC with three of our dogs. I was expecting a pet friendly property to look pet friendly- maybe some dog hair and stains… but what we encountered was unacceptable. The first night: we noticed right away that none of the bedding was washed. The room with bunkbeds had crusty mucus all over sheets and pillow cases, even on one of the walls. The second night, we found more mucus stains in another downstairs bedroom. There was gum stuck to the windowsill and hair in the showers. We figured the property was owner-cleaned instead of professionally cleaned. Our time there was so short that we did not want to be put out for 4 hours while they corrected the situation. I notified them in the car on the way home, attaching photos, and was told they would get back to me. No response. I followed up when I noticed the pet fee was $19 dollars more than quoted, still no response.
Marisa M.
Se hospedó 2 noches en marzo de 2024