Opinión verificada
4/10 Mala
Emily
11 ago. 2026
No le gustó: Limpieza, servicios, condiciones de la propiedad
What a disappointment this hotel was. It is new this season and was clearly rushed. The design is terrible. All the rooms are described as ‘garden view.’ The reality is that they look onto a carpark. There’s a building site behind the hotel and a huge diesel generator facing the rooms. The staff are very friendly and kind but badly trained. They sit around in their phones leaving rubbish on the floor for hours, tables uncleared etc. when we arrived we had to wait 30 minutes in reception as there was no one there. The man in charge of the car park ended up calling someone for us. In their rush to finish, there are badly laid and broken paving slabs and fencing which is falling down. For over £220 per night this is really poor. The rooms are nicely designed which was the only reason we didn’t end up leaving for another hotel. Housekeeping, however, didn’t come until 5pm each day when we were just getting ready to get showered. Cleaning equipment and full bin bags were also left in corridors overnight. The restaurant and bar were almost completely empty every night… no atmosphere at all. Breakfast was very basic. Such a shame. We’re at another hotel now paying half the price for a far far better experience
Emily
Se hospedó 3 noches en agosto de 2026