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Four Points by Sheraton Ciudad Juárez

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez

In Ciudad Juárez .Stay at this Ciudad Juárez hotel and you'll be within half a mile (1 km) of UACJ - Universidad Autónoma de Ciudad Juárez and 2 miles (3 km) of Paso del Norte Cultural Center. Hospital de la Mujer and Plaza de las Americas are also within 2 miles (3 km).

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.3 miles
  • Paso del Norte Cultural Center - 15 min walk - 0.9 miles
  • Plaza de las Americas - 3 min drive - 1.5 miles
  • Monument Mexicanidad - 3 min drive - 1.7 miles
  • Plaza Portales 802 - 3 min drive - 1.7 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Tortas Pica - ‬14 min walk
  • ‪El Zaguaro - ‬11 min walk
  • ‪Great American Steak - ‬2 min walk
  • ‪Burritos Aquimichu - ‬10 min walk
  • ‪Basilico - ‬1 min walk

About this property

Four Points by Sheraton Ciudad Juárez

3.5-star guestrooms with free WiFi
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 139 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
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Dec 12 - Dec 13
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

How close is Four Points by Sheraton Ciudad Juárez to the airport?

Four Points by Sheraton Ciudad Juárez is 10.2 mi (26-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Ciudad Juárez?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Ciudad Juárez on Dec 28, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Ciudad Juárez have an airport shuttle?

Four Points by Sheraton Ciudad Juárez offers a free shuttle from the hotel to the airport, available from 8:00 AM to 5:00 PM on request.

Does Four Points by Sheraton Ciudad Juárez offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Ciudad Juárez, but buffet breakfast is offered for a fee of MXN 270 for adults and MXN 150 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Four Points by Sheraton Ciudad Juárez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (17-min drive) and Speaking Rock Entertainment Center (17-min drive) are nearby.

What time is check-in at Four Points by Sheraton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Four Points by Sheraton Ciudad Juárez?

This hotel offers free self parking.

Does Four Points by Sheraton Ciudad Juárez have a pool?

Four Points by Sheraton Ciudad Juárez features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Four Points by Sheraton Ciudad Juárez have a restaurant?

Four Points by Sheraton Ciudad Juárez is home to El Sardinero, which features American cuisine.

Does Four Points by Sheraton Ciudad Juárez have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Ciudad Juárez to downtown Ciudad Juárez?

Four Points by Sheraton Ciudad Juárez is 3.3 mi away from Ciudad Juárez.

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 532 reviews
Rating 8 - Good. 76 out of 532 reviews
Rating 6 - Okay. 38 out of 532 reviews
Rating 4 - Poor. 21 out of 532 reviews
Rating 2 - Terrible. 24 out of 532 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor costumer service. Front desk staff didn’t let us finish a sentance right away cut us off and said they weren’t in change of late check out until next shift would show up. Called front desk in the middle of the night nobody answered. Rooms are extremely hot!
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2025

10/10 Excellent

Ada, EL PASO

Stayed 1 night in Aug 2025

10/10 Excellent

Johab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. The cleaning lady was very polite. I will definitely come back
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, everything was perfect but the water pool was pretty cold, couldn’t really enjoy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof top was really nice view
Atardecer
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excelent, the buffet at tha bar was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tryann

Liked: Cleanliness, property conditions & facilities
Greatvemployees great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good I always like to stay in this hotel very good accommodation.
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff really friendly and helpful...great room service Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Lluvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love stay in this property always a Have a good experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que estoy en està propiedad y de verdad, me encanta. La recomiendo ampliamente. Es un Lugar muy limpio, muy serviciales sis empleados y sobre Todo. Un Lugar muy seguro...
Stayed 2 nights in Jun 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Carlyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Jun 2025