Ciala Resort Best Hotel in Kisumu Kenya

4.5 star property
Family-friendly 4.5-star resort near Maragoli Hills

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Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Daraja Mbili, Kisumu, Kisumu County
  • Place, Hippo Point
  • Place, Dunga Bay
    ‪25 min drive‬
  • Place, Kisumu Impala Sanctuary
    ‪28 min drive‬
  • Airport, Kisumu (KIS)
    ‪20 min drive‬

Room options

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Cabin

  • Hill view
  • Sleeps 6
  • 3 King Beds

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Honeymoon Room

  • 431 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 753 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kisumu

Near the airport.You'll be within 2 miles (3 km) of Maragoli Hills and 9 miles (15 km) of Lake Victoria with a stay here. Kisumu Impala Sanctuary and Dunga Bay are within 16 miles (25 km).

What's nearby

  • Kisimu museum - 22 min drive - 14.4 miles
  • Masai Craft Market - 23 min drive - 15.0 miles
  • The West End Shopping Mall - 23 min drive - 15.8 miles
  • Dunga Bay - 25 min drive - 16.4 miles
  • Kisumu Impala Sanctuary - 28 min drive - 15.8 miles

Getting around

  • Kisumu (KIS) - 38 min drive

Restaurants

  • ‪Kisumu City - ‬16 min drive
  • ‪Carpediem - ‬7 min drive
  • ‪Secrete Lounge - Maseno - ‬12 min drive
  • ‪Lakeside Fish Eating Joints - ‬15 min drive
  • ‪Green Park Lifestyle - ‬12 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

Family-friendly 4.5-star resort near Maragoli Hills
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center, 10 meeting rooms, and coworking spaces are available. Event space at this resort measures 8611 square feet (800 square meters) and includes a conference center. An outdoor pool, spa services, and a terrace are also featured at the luxury Ciala Resort Best Hotel in Kisumu Kenya. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kisumu resort.

  • 58 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
Ciala Resort Best Hotel in Kisumu Kenya offers 58 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 4000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KES 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

How close is Ciala Resort Best Hotel in Kisumu Kenya to the airport?

Ciala Resort Best Hotel in Kisumu Kenya is 11.8 mi (38-min drive) away from the Kisumu (KIS) airport, the closest popular airport to the property.

Does Ciala Resort Best Hotel in Kisumu Kenya have an airport shuttle?

Airport shuttle services are not available at Ciala Resort Best Hotel in Kisumu Kenya.

Does Ciala Resort Best Hotel in Kisumu Kenya offer free breakfast?

Ciala Resort Best Hotel in Kisumu Kenya offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Ciala Resort Best Hotel in Kisumu Kenya?

No, there is no casino at this resort.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Ciala Resort Best Hotel in Kisumu Kenya?

This resort offers free self parking.

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Ciala Resort Best Hotel in Kisumu Kenya features an outdoor pool.

Does Ciala Resort Best Hotel in Kisumu Kenya have a restaurant?

Yes, there are 2 restaurants on site.

Does Ciala Resort Best Hotel in Kisumu Kenya have a spa?

This resort doesn't have a spa, but it does offer Swedish massages, facials, and body scrubs.

How close is Ciala Resort Best Hotel in Kisumu Kenya to downtown Kisumu?

Ciala Resort Best Hotel in Kisumu Kenya is 7.8 mi away from Kisumu.