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Hotel y Suites Axolotl

3.0 star property
3-star apartment with comfy bedding in Chignahuapan

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Photo gallery for Hotel y Suites Axolotl

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes
43-inch Smart TV with cable channels
Family Apartment, 2 Bedrooms | City view
2 bedrooms, premium bedding, pillowtop beds, blackout drapes
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Outdoor Space
  • Barbecue grill
  • 24/7 front desk

Explore the area

View in a map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Place, Basilica of the Immaculate Conception
    ‪8 min walk‬
  • Place, Chignahuapan Downtown Park
    ‪8 min walk‬
  • Place, Parroquia de Santiago Apóstol
    ‪10 min walk‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Room, 2 Bedrooms

  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chignahuapan

In Chignahuapan .Within the region of this Chignahuapan apartment, you'll find Piedras Encimadas Valley and Necaxa Dam.
View more Apartments in ChignahuapanOpens in a new window

What's nearby

  • Basilica of the Immaculate Conception - 8 min walk - 0.5 miles
  • Chignahuapan Downtown Park - 8 min walk - 0.5 miles
  • Casa del Axolote - 8 min walk - 0.5 miles
  • Parroquia de Santiago Apóstol - 10 min walk - 0.6 miles
  • Kiosco Mudéjar - 10 min walk - 0.6 miles

Restaurants

  • ‪Restaurant El Legado - ‬11 min walk
  • ‪El Veneno - ‬10 min walk
  • ‪Restaurante "La Puerta - ‬13 min walk
  • ‪Café Del Centro - ‬12 min walk
  • ‪Chiconahui - ‬11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

3-star apartment with comfy bedding in Chignahuapan
As a guest of Hotel y Suites Axolotl, you'll find barbecue grills, a garden, and a television in a common area. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 3-star Chignahuapan apartment is smoke free.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site
Hotel y Suites Axolotl offers 6 accommodations with blackout drapes/curtains. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping available once per stay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Frequently asked questions

Does Hotel y Suites Axolotl have an airport shuttle?

Airport shuttle services are not available at Hotel y Suites Axolotl.

Does Hotel y Suites Axolotl offer free breakfast?

Hotel y Suites Axolotl does not offer free breakfast.

Is there a casino at Hotel y Suites Axolotl?

No, there is no casino at this apartment.

What time is check-in at Hotel y Suites Axolotl?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel y Suites Axolotl?

This apartment offers free self parking.

Does Hotel y Suites Axolotl have a pool?

Hotel y Suites Axolotl does not have a pool.

Does Hotel y Suites Axolotl have a spa?

There are no spa services available at this apartment.

How close is Hotel y Suites Axolotl to downtown Chignahuapan?

Hotel y Suites Axolotl is 6.7 mi away from Chignahuapan.

Hotel y Suites Axolotl Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 6 out of 60 reviews

8.8/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Andre

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación en buenas condiciones, buena atención del personal, buena ubicación, solo un comentario por la del balcón entra aire( frio) y se metió agua por la parte de abajo. Solo opinión sería bueno tuvieran servicio de cafetería.
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, amenities
Limpieza y el servicio del personal
Stayed 1 night in Nov 2025

10/10 Excellent

Isra

Stayed 1 night in Nov 2025

8/10 Good

César Leandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente limpieza
Stayed 1 night in Sep 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar limpio y tranquilo
Stayed 1 night in Oct 2025

8/10 Good

María del Pilar

Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien... lo único fue una falta de comunicación o claridad en cuanto al cuarto elegido. Se portaron muy bien al hacernos el cambio correspondiente. Todo bien
Stayed 1 night in Aug 2025

6/10 Okay

Anai

Traveled with family and small children
No tenían la habitación a tiempo nunca me pasaron la clave del wifi cuando le hicieron la limpieza ala habitación no colocaron papel higiénico ni toallas limpias tuve que bajar yo por todo las almohadas están horribles y al final me querían cobrar un cargo adicional por mi hija menor cuando claramente en la aplicación yo coloque que llevaba un menor de edad
Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Liked: Cleanliness, property conditions & facilities
Un hotel muy agradable
Stayed 2 nights in Aug 2025

10/10 Excellent

Leoncio Guillermo

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Muy bonito
Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Súper comoda, muy limpia , la atención fue excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, departamento muy limpio, también muy económico. Muy recomendable.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elvis, Villahermosa

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE

Liked: Cleanliness, room comfort
EL LUGAR ES MUY BUENO Y BONITO Y LA ETENCION MUY BUENA, LO UNICO QUE NO ME GUSTO ES QUE POR EL TIPO DE PISO QUE TIENE ES MUY FRIA LA HABITACION, PERO TODO LO DEMAS MUY BIEN
Stayed 2 nights in Apr 2025

8/10 Good

Yara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities
buen servicio
Stayed 1 night in Jan 2025

10/10 Excellent

Arabela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba cerca las personas en el hotel muy amables
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estaban muy sucias y muy deferidas, no cerraba las puertas de las recámaras ni del baño a la cocina integral le faltaban puertas que estaba tiradas en la parta de adentro , la puerta de la entrada tenía un hueco y se colaba mucho frío , las persianas estaban incompletas , muy malas condiciones de las habitaciones!!
Stayed 2 nights in Dec 2024