4/10 Poor
Mark
Traveled with family
Jan 24, 2026
Liked: Cleanliness, property conditions & facilities
We booked 2 rooms at the Chichester harbour hotel for the 16th January and a table for 3 after looking at the lovely menu. We checked in around 6 paid on arrival once we got to our rooms there was a letter on the bed to say that there was a function that evening and would be music.We should have been told when we booked or at very least upon check in. Went down to bar before dinner but was so loud and nowhere to sit as overtaken by the function group, fair enough decided to go through to restaurant as quieter. The waiter gave us the set lunchtime menu not the one advertised when we booked the table.I thought just a mistake so told the waiter you have given us the wrong menus only to be told that was the menu running tonight (The table behind was clearly eating cheese soufflé that is on the normal evening menu) so we pointed this out and said it’s not the menu advertised! No apology so we decided not to stay and eat elsewhere bitterly disappointed as we had booked for a special occasion. Arrived back to hotel around 9-30 and so loud we went straight to our rooms which were right above the music , it was so loud the rooms were physically shaking couldn’t watch television. We were so upset that what was supposed to be a special occasion was totally ruined when we should have been warned upon booking and really felt to be made unwelcome and an inconvenience. Left next day feeling so disappointed. Have stayed in other Harbour hotels many times which is why we chose to stay.
Mark
Stayed 1 night in Jan 2026
