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Villa Balú

2.5 star property
Hotel near Fort of San Felipe in Bacalar

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Photo gallery for Villa Balú

Reception
Exterior
Junior Suite, Private Bathroom, Ground Floor | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Porch
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Av 7 Centro, Entre la 14-16, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite, Private Bathroom, Ground Floor

Junior Suite, Private Bathroom, Ground Floor | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Private Bathroom, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom, Tower

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Private Bathroom, Tower

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 322 sq ft
  • Sleeps 4

About the neighborhood

Bacalar

Bacalar Centro stay.With a stay at this Bacalar Centro hotel, you'll be within half a mile (1 km) of Fort of San Felipe and 2 miles (3 km) of Lake Bacalar. Manatee Sanctuary is also in the region.

What's nearby

  • Municipal Spa of Bacalar - 5 min walk - 0.3 miles
  • Fort of San Felipe - 5 min walk - 0.3 miles
  • Laguna Bacalar Ecological Park - 11 min walk - 0.6 miles
  • Cenote Negro - 1 min drive - 0.5 miles
  • Cenote Cocalitos - 4 min drive - 2.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Enamora - ‬3 min walk
  • ‪La Trattoria 46 - ‬5 min walk
  • ‪El Trompo de K'los - ‬3 min walk
  • ‪Restaurant El Barril de Bacalar - ‬4 min walk
  • ‪I Scream Bar - ‬6 min walk

About this property

Villa Balú

Hotel near Fort of San Felipe in Bacalar
As a guest of Villa Balú, you'll find tour/ticket assistance, concierge services, and a front-desk safe. Public spaces have free WiFi. Self parking is free.

This Bacalar hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Villa Balú offers 12 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa Balú

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Villa Balú Hotel Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel Bacalar

Frequently asked questions

How close is Villa Balú to the airport?

Villa Balú is 23.1 mi (36-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Villa Balú have an airport shuttle?

Airport shuttle services are not available at Villa Balú.

Does Villa Balú offer free breakfast?

Villa Balú does not offer free breakfast.

Is there a casino at Villa Balú?

No, there is no casino at this hotel.

What time is check-in at Villa Balú?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Villa Balú?

This hotel offers free self parking.

Does Villa Balú have a pool?

Villa Balú does not have a pool.

Does Villa Balú have a spa?

There are no spa services available at this hotel.

How close is Villa Balú to downtown Bacalar?

Villa Balú is 0.2 mi away from Bacalar.

Villa Balú Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 7 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 9 out of 65 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Esmirna

Stayed 2 nights in Apr 2025

2/10 Terrible

Lauren

Stayed 2 nights in Jul 2024

6/10 Okay

Esteban

Traveled with partner
Liked: Staff & service
De costos muy accesibles para su variedad de habitaciones. A unas 4 cuadras del centro de Bacalar caminando El estacionamiento principalmente es en calles alternas
Stayed 2 nights in Apr 2024

10/10 Excellent

Marisol

Stayed 1 night in May 2024

10/10 Excellent

Marisol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Deneen

Stayed 1 night in Feb 2024

10/10 Excellent

Chun

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic structures. Walkable to tourist spots
Stayed 2 nights in May 2023

10/10 Excellent

Alfonso

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bacalar town.

A great place to stay. Good price and accessible to the town. DOes not have lagoon access but it certainly provides nice rooms, clean, comfortable, non pretentious. A lot lot better than any of the accommodations that I have tried in town, although unfortunately it is away from the water. Highly recommended.
Stayed 1 night in Mar 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must come back

Exelent location for the price
Stayed 1 night in Dec 2020

2/10 Terrible

Schiffino, Ciudad de México

Traveled with family
Disliked: Property conditions & facilities
Staff al momento de recibirnos sin protección ni cumplir protocolos, demasiado ruido en las habitaciones, se oye todo si van descansar no es el lugar, internet no funcionaba
Stayed 1 night in Aug 2020

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful in Bacalar

everything was excellent! the hotel was super cute and clean the people there were amazing did my trip to bacalar one of the best.
Stayed 2 nights in Mar 2020

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 2 double bed bedroom and they gave me a single bed bedroom
Stayed 1 night in Apr 2019

2/10 Terrible

NICHOLAS

Avoid - overpriced and much better options around

Poor value - room with no windows, paper thin walls to corridor and bathroom door is a joke. Terrible breakfast. Disengaged staff. Internet doesn't work in rooms, only in the lobby. Only positive is location. Definitely better options available in Bacalar - avoid!
Stayed 1 night in Aug 2018

10/10 Excellent

claudio

Liked: Staff & service, property conditions & facilities
muy buen lugar, sencillo pero muy limpio y nuevo, ideal para pasar la noche
Stayed 1 night in Apr 2025

8/10 Good

Natalia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable estancia

Estuvo bien,en la primera habitación que me dieron no funcionaba el aire acondicionado, me cambiaron dos veces más de habitación, muy amables los trabajadores, la cama muy cómoda y en general agradable
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en una zona tranquila y cerca del centro. Es un lugar limpio y el personal es amable. Las camas muy cómodas. Disfruté mi estancia en este lugar. Seguro volveré. Ampliamente recomendado.
Stayed 2 nights in Jan 2025

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel sencillo, pero de muy buen gusto en su diseño y decoración. No cuenta con estacionamiento, sin embargo tiene vigilancia.
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila
Stayed 1 night in Jul 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Esta tranquila y es bonita
Stayed 3 nights in Apr 2024

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Overall good stay!

God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests.
Stayed 3 nights in Jan 2024

10/10 Excellent

angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 1 night in Jan 2024