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Cheltenham Chase Hotel & Spa

4.0 star property
Enjoy the spa at this 4-star Cheltenham hotel

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Indoor pool, outdoor pool
Couples treatment rooms, hot tub, body treatments, aromatherapy
Aerial view
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic King Room

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cheltenham

In Cheltenham .Within 6 miles (10 km) of this hotel, you'll find University of Gloucestershire and Cheltenham General Hospital. The Promenade and Kingsholm Stadium are also within 6 miles (10 km).

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 4 min drive - 2.7 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.6 miles
  • University of Gloucestershire, Oxstalls Campus - 8 min drive - 4.8 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Churchdown Club - ‬5 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪Whittle Inn Brewers Fayre - ‬3 min drive
  • ‪The Old Elm Inn - ‬5 min drive

About this property

Cheltenham Chase Hotel & Spa

Enjoy the spa at this 4-star Cheltenham hotel
Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. A hot tub, a fitness center, and spa services are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Cheltenham Chase Hotel & Spa.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Apr 12, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cheltenham Chase Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Cheltenham Chase Hotel & Spa, but buffet breakfast is offered for a fee of GBP 17.00 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Cheltenham Chase Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Cheltenham Chase Hotel & Spa?

This hotel offers free self parking.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa features an indoor pool and an outdoor pool.

Does Cheltenham Chase Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cheltenham Chase Hotel & Spa have a spa?

This hotel has a spa, which features massages, aromatherapy, and mani/pedis.

How close is Cheltenham Chase Hotel & Spa to downtown Cheltenham?

Cheltenham Chase Hotel & Spa is 0.5 mi away from Brockworth.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Professional staff Clean and welcoming hotel Warm bedroom once the heating came on
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect solo trip!!
Stayed 1 night in Jan 2026

2/10 Terrible

Maxine

Traveled with family
Disliked: Staff & service, room comfort
A deposit was taken for each night I wish I would have known this before booking as it left our holiday spends short! Also I was charged around £33 pounds over on my final bill not sure why as when we checked out they told us there was no charges to our room ! Didn’t enjoy our stay wasnt really given any information when booked in would not stay again !
Stayed 2 nights in Dec 2025

8/10 Good

Delna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, food at buffet was good, a decent selection. Staff were friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Excellent stay, lovely room and hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

kalpeshKUMAR

Liked: Cleanliness, amenities
Disliked: Staff & service
I had specifically booked a king-size bed, but the room had two single mattresses joined together. Upon enquiring, I was told that the hotel does not offer king-size mattresses, which makes the room description misleading. Furthermore, the TV casting facility was not working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room and bedding clean and adequate. The spa and pool area were very good. The restaurant had lovely staff helpful and polite. The food and coffee machine could have been a bit hotter.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelley Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Just was a bit shocked about the additional Pet charge aa I thought it was included. Apart from that it was great
Stayed 1 night in Dec 2025

8/10 Good

Zekai

Stayed 1 night in Jan 2026

6/10 Okay

Marilyn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Haven’t had breakfast yet but check in was not smooth The receptionist was lovely but the manager not so The room didn’t have the extra bed in we sat in bar having a coffee and was told manager was going to come talk to us but this didn’t happen Asked at reception and was told to go to room where manager was waiting then we had to move room although there was now an extra bed in the original room When we asked we were told another guest wanted this room with this configuration of beds which as it turns out was the same as the new room The receptionist I saw when we first arrived was very helpful it’s just the manager who wasn’t
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Traveled with family
Liked: Amenities
Lovely hotel. Lovely stay.
Stayed 2 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Hardip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Execellent place to go relax and take in the beautiful Cotwolds. This hotel is just perfect for a weekend break or longer. The rooms are modern, clean with all amenities you would expect from a top hotel. Breafast was amazing and the amazing staff prepared eggs for breakfast as we like. Its located so close to great day vists and if nothingbelse just in the hotel and enjoy the pool and spa and relax at the bar. We'll definitely be back soon..a great big.thank you everyone at the hotel for making our stay PERFECT !
Stayed 2 nights in Dec 2025

10/10 Excellent

Rhys

Stayed 1 night in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great spa area, good food and drinks and very clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities
Was excellent great customer service Definitely will be back again
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Liked: Cleanliness, staff & service, amenities
Have stayed multiple times before but on this occassion the music was loud until 1am (we were not pre warned of this) and the plumbing caused a very annoying vibrating hum for most of the night that resulted in only 4 hours sleep on a night away that was supposed to help us relax and to prepare us for xmas.
Stayed 1 night in Dec 2025

8/10 Good

Malcolm, stockport

Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel - staff very friendly and obliging
Stayed 1 night in Dec 2025

8/10 Good

Sarene

Stayed 5 nights in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool & wellness suite was out of action which was very disappointing as it was the sole reason I stayed at Chase rather than central Cheltenham. But the room was clean & comfortable, and breakfast was good
Stayed 1 night in Dec 2025