6/10 Okay
Michael, Arvada
Business traveler
Oct 25, 2023
This property has gone down hill since it opened as a Shangrila.  It is now 20 years old and despite several branding changes (now VOCO an IIHG hotel) and a renovation, the service and remodel is substandard.  The hotel claims it is a 5 star but the room service menu is a joke.  The food is hust bad.  And the inviting feeling to foreigners it once had with English speaking employees, currency exchange service, ann ATM on premises and a room service menu loaded with foreign options,  there are much better options within a mile of this location including the Marriott Xinbei and the Sheraton.  Both of these options are much superior.
Michael
Stayed 4 nights in Oct 2023


























