Santa Cruz Cartagena

4.0 star property
4-star guest house near Clock Tower

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Photo gallery for Santa Cruz Cartagena

Balcony
Exterior
Balcony
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Centro Historico Calle De La Moneda 7-54, Cartagena, Bolivar, 13001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

Quadruple Room

  • 474 sq ft
  • Sleeps 6
  • 3 Twin Beds

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About the neighborhood

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City guesthouse, you'll find Clock Tower and Cartagena de Indias Convention Center. Fernandez Madrid Park and University of Cartagena are also within half a mile (1 km).

What's nearby

  • Clock Tower - 3 min walk - 0.2 miles
  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Pezetarian - ‬1 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪Townhouse Rooftop - ‬2 min walk

About this property

Santa Cruz Cartagena

4-star guest house near Clock Tower
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception.

A terrace, barbecue grills, and multilingual staff are also featured at Santa Cruz Cartagena. An area shuttle within 1 km and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cartagena guesthouse.

  • 15 guestrooms or units
  • Built in 2007
  • English breakfast (free)
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Santa Cruz Cartagena offers 15 accommodations, which are accessible via exterior corridors and feature safes. Televisions come with cable channels. Bathrooms include showers.

This Cartagena guesthouse provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception

Accessibility

  • No elevator

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 90000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle
  • Late check-out fee: COP 90000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Cruz Cartagena
Santa Cruz Cartagena
Hotel Santa Cruz Cartagena
Santa Cruz Cartagena Cartagena
Santa Cruz Cartagena Guesthouse
Santa Cruz Cartagena Guesthouse Cartagena

Frequently asked questions

How close is Santa Cruz Cartagena to the airport?

Santa Cruz Cartagena is 4.1 mi (17-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Santa Cruz Cartagena have an airport shuttle?

Santa Cruz Cartagena offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of COP 60000 per vehicle.

How close is Santa Cruz Cartagena to the beach?

This guesthouse is 1.8 mi (10-min drive) from Bocagrande Beach and 3.2 mi (18-min drive) from El Laguito Beach. Don't forget your sunscreen!

Does Santa Cruz Cartagena offer free breakfast?

Santa Cruz Cartagena offers free English breakfast every day.

Is there a casino at Santa Cruz Cartagena?

No, there is no casino at this guesthouse, but Rio Cartagena Casino (7-min drive) is nearby.

What time is check-in at Santa Cruz Cartagena?

Check-in start time: 3 PM; Check-in end time: 12:30 AM.

Is there free parking at Santa Cruz Cartagena?

This guesthouse offers free self parking.

Does Santa Cruz Cartagena have a pool?

Santa Cruz Cartagena does not have a pool.

Does Santa Cruz Cartagena have a spa?

There are no spa services available at this guesthouse.

How close is Santa Cruz Cartagena to downtown Cartagena?

Santa Cruz Cartagena is 0.2 mi away from Cartagena.

Reviews

Santa Cruz Cartagena Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities
Rating 10 - Excellent. 17 out of 103 reviews
Rating 8 - Good. 38 out of 103 reviews
Rating 6 - Okay. 28 out of 103 reviews
Rating 4 - Poor. 12 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

Reviews

8/10 Good

Isabel

Traveled with group
Liked: Staff & service
Good location. Basic services.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly, the rooms are nice and comfortable and the localization is perfect, in the middle of the old town.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

sylvia, são paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love this small, clean and friendly hotel in downtown Cartagena. Better than a lot of "boutique hotels" that are pricy and noisy. Staff is very friendly and you feel like you are at home
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
It is a small room, the lights does not work correctly, but it is OK to know the city
Stayed 4 nights in Jul 2019

8/10 Good

Carlos Humberto

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Romina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unclean.

Unclean. Used towels and toilet paper visible when we arrived. Bad experience with management.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is fabulous right in the heart of the old Cartagena. The staff were friendly and helped us in every way.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place

Descent place, stayed one night with friends. Great access point for touring walled-city. We were able to come and go several times during the day. Stored our luggage at the front until the room was ready. AC rooms are a plus!
Stayed 1 night in Oct 2018

6/10 Okay

Daniel

Liked: Cleanliness

One night

Not bad for one night, small room, bathroom so so.
Stayed 1 night in Jul 2018

6/10 Okay

Richard, Venezuela

Disliked: Property conditions & facilities, room comfort
The place has a good location. Unfortunately the room conditions are not good. There are no windows on rooms.
Stayed 3 nights in May 2018

2/10 Terrible

Sam, Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort

Expedia false advertising, request hotel cost back

Terrible hotel! No Save (just a box), no shelves in room nor bathroom, no garbage can, no night stand, no phone, no WiFi in room, torn off bed sheets, air-condition isn't working, wait few minutes to get hot water running, 1 broken bed with separated bedhead, and 2nd bed just frame with mattress (no bed), no refrigerator, no cups
Stayed 7 nights in Apr 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

To busy

Too busy . Lots of car traffic noisy the staff at the hotel was very nice and accommodating if you like busy and a lot of noise this is the hotel for you.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
No windows. A bit boxy. No hot water. No bad overall. Great location. Nsnsndndndkkdksksjsnsndbxbsbajqkkabsnsnsndndnsnnsnsnd
Stayed 2 nights in Feb 2018

6/10 Okay

judith, canada

Liked: Cleanliness, staff & service

Great location in walled city of Cartegena

Our room the first two nights was dreadful, extremely small and we had no hot water. However when we requested a bigger room this was quite nic and the water very hot! So make sure you ask to change rooms!
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Very centric. A 2 stars hotel. But deserves a 3.5

Very small room. Nice breakfast. Walking distance from a beach
Stayed 4 nights in Dec 2017

6/10 Okay

The Traveling, Miami

Liked: Staff & service

You get what you paid for

Ok hotel near everything you need to visit in Cartagena. The staff willing to help you and go the extra mile for you. The location is unbeatable because in less than 10 minutes you can access the most visited places. This is a motel not a hotel because the amenities are basic and the rooms are dated. If you are looking for comfort this is not the place for you.

6/10 Okay

Steph

Disliked: Room comfort

Good location. Very noisy

hotel was good. Great location in central Cartagena. We had the room in the front - at the reception and would hear very clearly all night people coming in and out, chatting, etc. Ask for a room in the back.

10/10 Excellent

Doris , Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

Was a small but comfortable hotel. Breakfast was excellent. Hotel was in perfect place. For the price everything was super nice. Would go again.

10/10 Excellent

Augusto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Excellent! !!!nice hotel in a good area, very colonial hotel,

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Its a low budget hotel

You get what you pay for. The price was fantastic. Just what we were looking for.

8/10 Good

James, Edinburgh

Liked: Cleanliness, staff & service, room comfort

Increadible history

The hotel is not for those who desire modern or state of the art accommodation but balanced against the price charged and the enormous benefits of being located in the heart of the walled city, this was such an obvious choice. Everything you could want is literally on your door step. Staff were very interactive and helpful

6/10 Okay

Robert, Plantation, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hard to find but easy on the wallet.

Everything was good - the room size is small but clean and staff is helpful. Located on a busy street try to get a room away from the street. Central location.

6/10 Okay

Natalie, New Orleans

Disliked: Room comfort
The rooms are very basic and small - not fancier than a hostel. Staff are friendly, but don't speak English. Breakfast is very basic (eggs and white bread), but tasty. The best part of this hotel is its location, which is fantastic for exploring the walled city of Cartagena. Ideal to book here if you want a no frills experience and simply need a place to sleep and shower.