10/10 Excellent
Mayra
Traveled with family
Feb 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this hotel. I have to say I was a little worried about the rating but now having stayed there I can honestly say it was wonderful. The staff is so nice! They go out of their way to be accommodating. The manager Tanya went around to each table to make sure eveyone was having a good time. We asked a few questions regarding the water situation. Many people commented that they should have water for guests. Well, Tanya explained this to us. Drinking water is liquid gold on the island. They have to bring it in from Cartagena. So it is perfectly understandable. The breakfast was very good the first morning we were there. On the second the breakfast changed to buffet with only scrabbled eggs which were watery. I asked for fried and again Tanya made it happen! Our room was nice and accommodated of our family of 4. The scuba diving was amazing. My daughter did 2 dives in the day and one at night.