Hotel on the Promenade

4.0 star property
Family-friendly 4-star hotel near Two Oceans Aquarium

Choose dates to view prices

Photo gallery for Hotel on the Promenade

Balcony
Exterior
Deluxe Double or Twin Room | Premium bedding, free minibar items, in-room safe, desk
Bar (on property)
Terrace/patio
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
  • Popular LocationCape Town Stadium4 min drive
  • Popular LocationLong Street6 min drive
  • Popular LocationCape Town Cruise Terminal6 min drive
  • AirportCape Town (CPT-Cape Town Intl.)27 min drive

Room options

Deluxe Double or Twin Room

10/10 Exceptional
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room

10/10 Exceptional
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About the neighborhood

Cape Town

Oceanside stay.Within a 10-minute walk of this Sea Point hotel, you'll find Sea Point Promenade and Milton Beach. Table Mountain National Park and Sea Point Pavillion are also within half a mile (1 km).

What's nearby

  • Cape Town Stadium - 4 min drive
  • Cape Town International Convention Centre - 5 min drive
  • Long Street - 6 min drive
  • Cape Town Cruise Terminal - 6 min drive
  • Camps Bay Beach - 8 min drive

Getting around

  • Esplanade Station - 8 min drive
  • Cape Town Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 28 min drive

Restaurants

  • McDonald's - 4 min walk
  • Ocean Basket - 3 min walk
  • Sonny And Irene - 4 min walk
  • Arthur's Mini Super - 2 min walk
  • Grand pavillion - 6 min walk

About this property

Hotel on the Promenade

Family-friendly 4-star hotel near Two Oceans Aquarium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel on the Promenade. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel on the Promenade offers 7 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Languages

Dutch, English, French, German, Portuguese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (ZAR 50 per day)
  • Limited onsite parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel on the Promenade

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 250.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

How close is Hotel on the Promenade to the airport?

Hotel on the Promenade is 15.7 mi (28-min drive) away from the Cape Town Intl. Airport (CPT) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel on the Promenade?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on May 31, 2024 start from $92.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel on the Promenade have an airport shuttle?

Hotel on the Promenade offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 500.00 per room, one way.

How close is Hotel on the Promenade to the beach?

This hotel is a short 6-minute walk from Milton Beach and 12-minute walk from Queens Beach. Don't forget your sunscreen!

Does Hotel on the Promenade offer free breakfast?

Hotel on the Promenade does not offer free breakfast.

Is there a casino at Hotel on the Promenade?

No, there is no casino at this hotel, but GrandWest Casino & Entertainment World (18-min drive) is nearby.

What time is check-in at Hotel on the Promenade?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Hotel on the Promenade?

This hotel offers free self parking. Valet parking is available for ZAR 50.00 per day.

Does Hotel on the Promenade have a pool?

Hotel on the Promenade does not have a pool.

Does Hotel on the Promenade have a restaurant?

Hotel on the Promenade is home to The Bistro, which features French cuisine, ocean views, and al fresco dining.

Does Hotel on the Promenade have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis, facials, and massages.

How close is Hotel on the Promenade to downtown Cape Town?

Hotel on the Promenade is 1.9 mi away from Cape Town.

Hotel on the Promenade Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William A. Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamra, Denver, CO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.

10/10 Excellent

Raymond, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.

10/10 Excellent

Michael, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel!
Service is great here - personalized, genuine and high quality. Rooms are well appointed and the location is safe and convenient to good restaurants and a short drive away from the cape town landmarks. I have to specifically compliment the chef here - the breakfast was the best we had in cape town, staying at several hotels. Highly recommended!