The Pilgrims Hotel

3.0 star property
3-star hotel near Canterbury Cathedral

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Photo gallery for The Pilgrims Hotel

Double room-Signature-Ensuite | Desk, iron/ironing board, free WiFi
Front of property
Family Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi
Double Room, Ensuite | Bathroom | Free toiletries, towels
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
18 The Friars, Canterbury, England, CT1 2AS
  • Marlowe Theatre
    ‪1 min walk‬
  • Canterbury Cathedral
    ‪4 min walk‬
  • University of Kent
    ‪18 min walk‬
  • London (SEN-Southend)

Room options

Double room-Signature-Ensuite

  • 219 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite

  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Single Room, Ensuite (Bath only)

  • 240 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Ensuite (Bathtub)

  • 351 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, Ensuite (Small)

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Ensuite (Four Poster )

  • 239.8 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Ensuite

  • 351 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Double or Twin Room, Ensuite

  • 249.1 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Single Room, Ensuite

  • 171 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room, Ensuite

  • 213.5 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Canterbury

In Canterbury .At this hotel, you'll be steps from Marlowe Theatre and St. Peter's Anglican Church. Sidney Cooper Gallery and Weaver's House are also within half a mile (1 km).

What's nearby

  • Marlowe Theatre - 1 min walk - 0.0 miles
  • Westgate Gardens - 3 min walk - 0.2 miles
  • Canterbury Cathedral - 4 min walk - 0.3 miles
  • Canterbury Christ Church University - 9 min walk - 0.5 miles
  • University of Kent - 18 min walk - 1.0 mile

Getting around

  • Canterbury West Station - 7 min walk
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪The Black Griffin - ‬2 min walk
  • ‪The Old Weavers House - ‬1 min walk
  • ‪The Cricketers - ‬1 min walk
  • ‪Nando's - ‬1 min walk
  • ‪The Lady Luck - ‬1 min walk

About this property

The Pilgrims Hotel

3-star hotel near Canterbury Cathedral
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The Pilgrims Hotel also features coffee/tea in a common area and laundry facilities.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Bar or lounge
  • 1 conference room
The Pilgrims Hotel offers 14 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Greek, Polish, Slovak

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day); discounts available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 16 per day (262 ft away)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

Frequently asked questions

How close is The Pilgrims Hotel to the airport?

The Pilgrims Hotel is 70 mi (84-min drive) away from the London (SEN-Southend) airport, the closest popular airport to the property.

Does The Pilgrims Hotel have an airport shuttle?

Airport shuttle services are not available at The Pilgrims Hotel.

How close is The Pilgrims Hotel to the beach?

This hotel is 13.3 mi (23-min drive) from Whitstable Beach and 6.8 mi (26-min drive) from Tankerton Beach. Don't forget your sunscreen!

Does The Pilgrims Hotel offer free breakfast?

The Pilgrims Hotel offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at The Pilgrims Hotel?

No, there is no casino at this hotel.

What time is check-in at The Pilgrims Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

Is there free parking at The Pilgrims Hotel?

Free parking is not available at this hotel.

Does The Pilgrims Hotel have a pool?

The Pilgrims Hotel does not have a pool.

Does The Pilgrims Hotel have a spa?

There are no spa services available at this hotel.

How close is The Pilgrims Hotel to downtown Canterbury?

The Pilgrims Hotel is 0.1 mi away from Canterbury.

The Pilgrims Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 288 reviews
Rating 8 - Good. 117 out of 288 reviews
Rating 6 - Okay. 28 out of 288 reviews
Rating 4 - Poor. 9 out of 288 reviews
Rating 2 - Terrible. 1 out of 288 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget, family-friendly stay in heart of Canterb'y

The Pilgrim's Hotel was a great value for the money. Our room was cozy and comfortable with plenty of space for our family of three. The lounge/common area has big couches as well as tall tables with chairs, which made it a great place to spend a couple of hours in the evening playing games with our son and having a couple of drinks from the bar, which is a life-saver when you have cold wintry evenings with a five year old and going out really isn't an option (and just staying in your room would be torture). The breakfast is pretty simple fare (yogurt with toppings, cereal, cold meats and cheese, and bread). Was pleased they offered gluten free bread for myself. Coffee was disappointing and toaster didn't work well, but otherwise it's a very adequate start to the day. Great stay overall and excellent location!
Stayed 2 nights in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service
I was traveling from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). The hotel is very quaint and my kids loved the characters and tradition. It does not have many amenities but in Canterbury city center it is very convenient. The parking was a little tricky to find at night especially from someone from the US. The roads were small and signs were lacking. The biggest complaint was the heater in our room was not working and it was winter. But because of its charm and location, I still give it a 4 stars.
Stayed 1 night in Dec 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room had a rattling, noisy window which unfortunately kept us awake with the storm weather.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Charming old inn in a convenient spot, close to history and pubs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wayne

Canterbury hotel

Central location on high st. Staff were super friendly. Breakfast was satisfying.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Had a very pleasant stay. You need to understand and appreciate the 'olde worlde' character of the hotel, which i did. I would have liked better toiletries in the bathroom...i didn't bring my own, as it stated they were supplied. There were two on the wall soap dispensers, one for the sink and one for the shower. The breakfast was lovely with a lot of choice. No full english breakfast, but the continental was delish. The location was spot on. Although its a trek(for me with dodgy back and hips) to and from the car park, the beautiful surroundings made up for it. Enjoyed our stay overall.
Stayed 3 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy room in old building. In the listing it did say the room was small. Be aware that the stairs are steep and some quirks in the room lighting and shower controls. Very pleasant staff and good continental style breakfast. We had a pleasant stay and it was good value for money
Stayed 2 nights in Sep 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Really good stay but maintenance work needed to be done
Stayed 1 night in Aug 2024

8/10 Good

Claire

Nice area of Bristol and enjoyed my room view onto the park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Josephine

Traveled with family
Pleasant staff and nice clean room and comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

kam

Liked: Property conditions & facilities

Very good hotel

The hotel is 5 mins from the cathedral and right on the high street, so getting to all the nearby attractions are easy. Hotel is clean and comfortable. Staffs are friendly and helpful. I used the park and ride for 2 days costing less than half of 24 hours parking.
Stayed 1 night in Aug 2024

4/10 Poor

Antoinette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was snall and extremely hot. No air conditioning. Was provided with a fan tgat had to be let on all night a d still tge room was uncomfortable. Breakfast consisted of a few ftuit juices water, ti. Tinned peaches, tinned grapefruit and tinned cherries. Selection of cereals along with over ripe tangerines and bananas. The only warm option on offer was toast. In adfition my room was shabby and uncomfortable. I would not recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Jul 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the Marlowe theatre and the centre of Canterbury. Lovely bar
Stayed 1 night in Jul 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service
This is a relatively old style hotel, but staff were absolutely fantastic, helping me sort out phone issues etc. The breakfast was a good continental breakfast, and I was not expecting to have breakfast. The building is really well located in a buzzing part of town, but probably is in need of a bit of a refurb. I was a bit pissed to care!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a heaven send. It was the nicest hotel on our entire trip. Clean. Neat. Scenic. In a great location. If i am ever in Canterbury again, i will stay here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Alright-ish, but i won't use this hotel again

Tiny single room, with no chair, but good ensuite with bath and shower. Very noisy, with people noisily passing by right outside the room, with a door banging constantly, until late at night. Paper thin walls - man in next room was snoring all night very audibly. Too expensive for such a small room. Tables in breakfast room very obviously hadn't been wiped properly on both my mornoings - sticky ring marks everywhere.
Stayed 2 nights in Jul 2024

6/10 Okay

Alex

Liked: Staff & service
Disliked: Room comfort

Non opening window made for a very poor sleep

The room was fine - but the window only opened 2 inches and the room was really hot. Made for a very uncomfortable nights sleep as it was so hot.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024