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DoubleTree by Hilton Caracol Canela

Property class: 4
4-star hotel near Gramado Covered Street

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Caracol Canela

A DoubleTree by Hilton hotel entrance with a stone facade, illuminated signage, and a glass door leading inside.
A modern living room with a blue sofa, wooden chairs, and built-in shelves with decorative items and plants.
A modern interior with a sofa, chairs, and a coffee table in a lounge area.
A modern interior with a wooden ceiling, built-in shelves, a sofa, and a coffee table.
A spacious lobby with a modern wooden ceiling design, a seating area with sofas, and a bar with stools.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪13 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Standard King

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard King

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Standard Family

10.0 out of 10
Exceptional
(24 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury King

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Luxury Family

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Garden King

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury Garden King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Family

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Deluxe Garden Family

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master King Suite

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Master King Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suíte Premium King

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Suíte Premium King

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

DOUBLE Presidential WITH VIEWS

  • Sleeps 4

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

DOUBLE CITY VIEW KING BED

  • Sleeps 4

About the neighborhood

Canela

Vila Suzana stay.Within a 10-minute walk of this Vila Suzana hotel, you'll find Canela Automobile Museum and Museu dos Beatles. Steam World and Roda Canela are also within 2 miles (3 km).

What's nearby

  • Canela Automobile Museum - 7 min walk - 0.4 miles
  • Steam World - 13 min walk - 0.7 miles
  • Canela Fashion Museum - 16 min walk - 0.9 miles
  • Parque Terra Magica Florybal - 2 min drive - 0.9 miles
  • Cathedral of Our Lady of Lourdes - 2 min drive - 1.5 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Galangal Restaurante Asiático - ‬14 min walk
  • ‪Terrazo - ‬14 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk
  • ‪Xis da Serra (Xis da Loiva) - ‬12 min walk
  • ‪Churrascaria das Tradições - ‬9 min walk

About this property

DoubleTree by Hilton Caracol Canela

4-star hotel near Gramado Covered Street
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness center, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

  • 105 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 45.734.841/0001-60

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel

DoubleTree by Hilton Caracol Canela Canela

DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

How close is DoubleTree by Hilton Caracol Canela to the airport?

DoubleTree by Hilton Caracol Canela is 44.4 mi (95-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on Sep 27, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Caracol Canela have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Caracol Canela.

Does DoubleTree by Hilton Caracol Canela offer free breakfast?

DoubleTree by Hilton Caracol Canela offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Caracol Canela?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM.

Is there free parking at DoubleTree by Hilton Caracol Canela?

Free parking is not available at this hotel. Self parking is available for BRL 35 per night.

Does DoubleTree by Hilton Caracol Canela have a pool?

DoubleTree by Hilton Caracol Canela does not have a pool.

Does DoubleTree by Hilton Caracol Canela have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Caracol Canela have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Caracol Canela to downtown Canela?

DoubleTree by Hilton Caracol Canela is 0.9 mi away from Canela.

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 207 out of 223 reviews
Rating 8 - Good. 11 out of 223 reviews
Rating 6 - Okay. 4 out of 223 reviews
Rating 4 - Poor. 0 out of 223 reviews
Rating 2 - Terrible. 1 out of 223 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Adriana

Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Top Top Top Top Top Top Top Top
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marco Tulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propriedade e funcionários muito solícitos. A taxa diária cobrada pelo estacionamento achei abusiva pelo valor já pago pela hospedagem. A piscina aquecida é muito pequena em relação à quantidade de quartos do hotel e o ambiente onde ela está instalada não oferece o isolamento adequado em relação aos ventos frios.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito novo e atendimento espetacular
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã, atendimento prestativo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
É um excelente Hotel, tudo novinho, funcionários prestativos, limpeza impecável e café da manhã maravilhoso. Recomendo muito este hotel por também ter uma localização estratégica para quem quer curtir Gramado e Canela.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Gilnei J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A única coisa que quero ajudar em minha crítica, é referente a piscina térmica, a água perfeita, apenas gostaria de sugerir que seja fechada por causa do vento que entra pela teto aí fica muito desagradável sair da água quente e se dar com um vento de frio.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carla beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência incrível! Toda equipe do hotel preparada para recepção. Sorrisos no rosto, todos solícitos transformando a experiência em um momento aconchegante e inesquecível! Ambiente silencioso e tranquilo! O café da manhã tudo fresquinho, com várias opções, preparado na hora, com o cuidado de repor a todo momento. Com certeza voltaremos!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandra Regina N D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência Incrível! Hotel novo organizado e muito charmoso! A equipe toda da recepção restaurante e camareiras muito atenciosos e prestativos! Tudo delicioso! Recebemos um upgrade de acomodação e estava simplesmente sensacional! Chuveiro maravilhoso e pia dupla no banheiro! Cama confortável com roupa de cama e travesseiros agradáveis e cheirosos! Café da manhã muito gostoso e variado! Tudo muito fresco! O chef é uma sumidade! Recomendo muito!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andressa Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faz anos que vou para Canela e esse hotel, de longe, é o melhor que já fui. A equipe é muito atenciosa e prestativa. Logo na chegada ganhamos cookies quentinhos de cortesia e um upgrade de quarto. O quarto era extremamente limpo, aconchegante e perfeito. O café da manhã era simplesmente maravilhoso, com menu e buffet de excelentes. Com certeza voltarei porque me senti completamente em casa e muito bem acolhida. Amei tudo ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente em todos os aspectos.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Odair Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nota 9,5 com excessão do chuveiro, nota 0, ficava frio de uma hora para outra, e depois esquentava a ponto de pelar. Falei com a recepção, disseram que iriam verificar e ajustar a caldeira, porém não resolveram, continuou o mesmo problema. Pensei em reservar novamente em junho/2026 mas enquanto estiver frio, vou em outro hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel novo, bem decorado, numa boa localização para quem gosta de parar em Canela. Café da manhã satisfatório. Bom custo- benefício.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amanda Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Hotel incrível! ✨ Tudo impecável: atendimento excelente, quarto confortável e muito limpo, café da manhã maravilhoso e estrutura perfeita. A experiência foi além das expectativas. Equipe muito atenciosa e ambiente aconchegante. Com certeza voltarei mais vezes e super recomendo! 🥰🏨”
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excelente da garçonete Débora, muito prestativa e atenciosa, ajudando na escolha dos pratos com muita simpatia. Parabéns também ao chef: o risoto de camarão estava simplesmente maravilhoso, muito saboroso e bem preparado. Excelente experiência!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

thaine lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecável, ótimo atendimento, banho excelente, café da manhã sensacional com a la carte. Uma pequena piscina aquecida. Roupas de cama e banho maravilhosas.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
O banheiro estava com cheiro ruim no ralo e a pia estava entupida. A roupa de cama nao era confortável, nem a cama e nem o travesseiro. Esqueceram de fazer a limpeza no nosso quarto mas fizeram depois que eu pedi
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel! E instalaçãoes!! Café maravilhoso!! Nota 10 em tudo!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto novo e limpo! Toalhas e roupas de cama de ótima qualidade
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adriana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bonito, novo e confortável. Chuveiro excelente, cama macia e café da manhã com bastante variedade e bem gostoso. A única coisa é que o hotel estava muito cheio e os pedidos do café estavam demorados. Equipe de atendimento simpática e prestativa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência incrível! ✨ Fomos surpreendidos desde o primeiro momento: equipe extremamente atenciosa, tudo muito limpo, cheiroso e um quarto simplesmente delicioso de ficar. Café da manhã maravilhoso e os melhores cookies que já comi! 🍪💙 E pensar que foi uma escolha de última hora… virou uma das melhores estadias que já tivemos!
Stayed 2 nights in May 2026

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