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Krystal Urban Cancun & Beach Club

3.5 star property
3.5-star hotel near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Krystal Urban Cancun & Beach Club

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Altitude Room (Free Beach Club Access) | City view
Front of property - evening/night
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪3 min walk‬
  • Place, Amerimed Hospital
    ‪8 min walk‬
  • Place, Dubai Palace Casino
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Free Beach Club Access)

8.0 out of 10
Very good
(59 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds (Free Beach Club Access)

8.0 out of 10
Very good
(25 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access) | In-room safe, desk, laptop workspace, blackout drapes

Krazy Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(48 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Room (Free Beach Club Access)

Altitude Room (Free Beach Club Access) | City view

Altitude Room (Free Beach Club Access)

7.4 out of 10
Good
(6 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

In-room safe, desk, laptop workspace, blackout drapes

Krazy King Non Refundable (Free Beach Club Access)

8.0 out of 10
Very good
(17 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Oh! Cancun The Urban Oasis & Beach Club

Downtown Cancun
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,007 reviews
$93 nightly
The price is $117
Jan 21 - Jan 22
Total with taxes and fees
Oh! Cancun The Urban Oasis & Beach Club

About the neighborhood

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Plaza Las Americas and Amerimed Hospital. Royal Yak Casino and Sports Book and Ceviche Square are also within 2 miles (3 km).

What's nearby

  • Cancun Bullfight ring - 2 min walk - 0.1 miles
  • Plaza Las Americas - 3 min walk - 0.2 miles
  • Amerimed Hospital - 8 min walk - 0.5 miles
  • Royal Yak Casino and Sports Book - 11 min walk - 0.6 miles
  • Dubai Palace Casino - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Nantai - ‬3 min walk
  • ‪Sushi San - ‬3 min walk
  • ‪Tuch Cantina Yucateca - ‬2 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪ARAVENEY - ‬1 min walk

About this property

Krystal Urban Cancun & Beach Club

3.5-star hotel near Ultramar Ferry Puerto Juárez
A private beach is featured. Krystal Urban Cancun & Beach Club offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. The business-friendly Krystal Urban Cancun & Beach Club also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 16 levels
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Krystal Urban Cancun & Beach Club offers 246 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,003 reviews
$59 nightly
The price is $78
Feb 18 - Feb 19
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, uncovered self parking on site (MXN 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 345 for adults and MXN 173 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 345 for adults and MXN 173 for children
  • Uncovered self parking fee: MXN 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-006588/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

How close is Krystal Urban Cancun & Beach Club to the airport?

Krystal Urban Cancun & Beach Club is 10.4 mi (17-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Urban Cancun & Beach Club?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Cancun & Beach Club on Jan 25, 2026 start from $87.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Urban Cancun & Beach Club have an airport shuttle?

Airport shuttle services are not available at Krystal Urban Cancun & Beach Club.

How close is Krystal Urban Cancun & Beach Club to the beach?

This hotel is 11.2 mi (94-min drive) from North Beach and 2.9 mi (8-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Krystal Urban Cancun & Beach Club offer free breakfast?

Free breakfast isn’t provided at Krystal Urban Cancun & Beach Club, but buffet breakfast is offered for a fee of MXN 345 for adults and MXN 173 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Krystal Urban Cancun & Beach Club?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are nearby.

What time is check-in at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Urban Cancun & Beach Club?

Free parking is not available at this hotel. Self parking is available for MXN 30 per day.

Does Krystal Urban Cancun & Beach Club have a pool?

Krystal Urban Cancun & Beach Club features an outdoor pool.

Does Krystal Urban Cancun & Beach Club have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Urban Cancun & Beach Club have a spa?

There are no spa services available at this hotel.

How close is Krystal Urban Cancun & Beach Club to downtown Cancun?

Krystal Urban Cancun & Beach Club is 2.2 mi away from Cancun.

Krystal Urban Cancun & Beach Club Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 658 out of 1360 reviews
Rating 8 - Good. 308 out of 1360 reviews
Rating 6 - Okay. 174 out of 1360 reviews
Rating 4 - Poor. 98 out of 1360 reviews
Rating 2 - Terrible. 122 out of 1360 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage
Stayed 3 nights in Oct 2025

10/10 Excellent

Daiby Jhoan

Stayed 4 nights in Oct 2025

10/10 Excellent

Jan

Great location. Starbucks in the Lonby
Stayed 3 nights in Oct 2025

10/10 Excellent

OZAN

Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
More VEGAN options. Bring tofu. Please fix your gym.
Stayed 9 nights in Oct 2025

10/10 Excellent

Marsha, WAPPINGERS FALLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Rosely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Cancún was amazing! The hotel had excellent service, a perfect location, a stunning pool, and incredible views. We truly enjoyed every moment.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Irene

Stayed 1 night in Oct 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lot of good places to eat nearby . Hotel is ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Hugo

Stayed 1 night in May 2025

10/10 Excellent

Griselda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 1 night in Sep 2025

8/10 Good

Liora

Stayed 2 nights in Sep 2025

10/10 Excellent

Deiby Johan, Washingtonut

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always like I been there many times so I like do mouch
Stayed 3 nights in Aug 2025

10/10 Excellent

ALEJANDRO MEDINA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion excelente, me atendio una señorita de nombre camila desde el primer momento me hiso sentir bienvenido gracias por su exelente atencion
Stayed 2 nights in Aug 2025

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
good localization 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel, Miami

Stayed 4 nights in Aug 2025

8/10 Good

Yoanna

Liked: Cleanliness, staff & service
La atención de recepción y maletas espectacular , enseguida ayudando y haciendo todo mejor posible . El aire tenía un ruido constante , me imagino que quizás algo técnico o un poco sueltas las ventanitas y las toallas oscuras y viejas pero eso se puede arreglar .todo está en que algún supervisor se dé cuenta de esos detalles que buscan ciertas personas . A favor … Acceso a caminar bueno , restaurantes y bares al rededor 3 minutos del puerto de Cancún Cerca de la zona hotelera Ellos tienen un club marina en la zona hotelera que es gratis si estás hospedado aquí se puede aprovechar Si se descansa porque no se siente ruido afuera.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco, Vero Beach

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , nice lady helping with early check in.
Stayed 1 night in Aug 2025

8/10 Good

Ajoke

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

6/10 Okay

casey

Traveled with partner
Did not meet my expectations for a VIP stay. The rooms were space and dated. We asked for additional potable water, it never came. Breakfast was average. Everything was average. It was ok. Would we stay again? Unsure.
Stayed 1 night in Jul 2025

10/10 Excellent

Julissa, ORLANDO

Stayed 1 night in Jul 2025