Hyatt Place Cancun Airport

3.5 star property
3.5-star hotel near Riviera Cancun Golf Resort

Choose dates to view prices

Photo gallery for Hyatt Place Cancun Airport

Free daily continental breakfast
Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
View from room
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪5 min drive‬
  • Place, Moon Palace Golf Club
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪6 min drive‬

Room options

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • Garden view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Moon Palace Golf Club and Xoximilco. Playa Coral and El Tinto Golf Course are also within 6 miles (10 km).

What's nearby

  • El Tinto Golf Course - 4 min drive - 2.3 miles
  • Xoximilco - 5 min drive - 3.8 miles
  • Riviera Cancun Golf Resort - 7 min drive - 3.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive - 3.5 miles
  • Moon Palace Golf Club - 7 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guacamole Grill - ‬4 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

3.5-star hotel near Riviera Cancun Golf Resort
Hyatt Place Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 2 meeting rooms available. The business-friendly Hyatt Place Cancun Airport also features tour/ticket assistance, laundry facilities, and an elevator. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Cancun hotel is smoke free.

  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2025
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is Hyatt Place Cancun Airport to the airport?

Hyatt Place Cancun Airport is 2.4 mi (5-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Cancun Airport?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Cancun Airport on Apr 12, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Cancun Airport have an airport shuttle?

Hyatt Place Cancun Airport offers a free airport shuttle, available from 6:00 AM to 6:00 PM at scheduled times.

How close is Hyatt Place Cancun Airport to the beach?

This hotel is 7.8 mi (12-min drive) from Delfines Beach and 11.1 mi (19-min drive) from Hotel Zone Beaches. Don't forget your sunscreen!

Does Hyatt Place Cancun Airport offer free breakfast?

Hyatt Place Cancun Airport offers free continental breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Hyatt Place Cancun Airport?

No, there is no casino at this hotel, but Dubai Palace Casino (14-min drive) and Royal Yak Casino and Sports Book (14-min drive) are nearby.

What time is check-in at Hyatt Place Cancun Airport?

Check-in begins at 3:00 PM.

Is there free parking at Hyatt Place Cancun Airport?

This hotel offers free self parking.

Does Hyatt Place Cancun Airport have a pool?

Hyatt Place Cancun Airport features an outdoor pool.

Does Hyatt Place Cancun Airport have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Cancun Airport have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Cancun Airport to downtown Cancun?

Hyatt Place Cancun Airport is 2 mi away from Alfredo V. Bonfil.

Hyatt Place Cancun Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 642 reviews
Rating 8 - Good. 103 out of 642 reviews
Rating 6 - Okay. 44 out of 642 reviews
Rating 4 - Poor. 20 out of 642 reviews
Rating 2 - Terrible. 28 out of 642 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Millie

Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Stayed 1 night in Jan 2026

4/10 Poor

Eric

Forget trying to call the hotel for the shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose, Buckeye

Liked: Cleanliness, amenities, property conditions & facilities
Clean & Professional
Stayed 1 night in Dec 2025

6/10 Okay

Fatima

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable. The Wi-Fi connection was inconsistent, possibly due to our room’s location at the end of the first floor. Breakfast could use some improvement, as it felt a bit disorganized. Adding more self-serve options may help guests move through more efficiently. There were times when utensils ran out, causing delays while waiting for replacements. Additionally, pancakes were served all at once rather than through a pancake machine, which required guests to wait nearby to get some.
Stayed 1 night in Dec 2025

2/10 Terrible

Gregory

We were told to call ahead to set up service for a free shuttle, which I did several times and when I arrived nobody answered I called at least 20 times and nobody answered at the lobby. We had to get another form of transportation because no one picked us up. When we got to the hotel the front desk said oh really we haven’t heard anything on the phone and didn’t even apologize or do something about it. They also told us we had free transportation back to the airport but once again they didn’t want to take us and we had to use an Uber. Very upset and won’t use again.
Stayed 1 night in Dec 2025

2/10 Terrible

JianLin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hyatt Place Cancun Airport on Christmas Eve. We were guests staying in Room 517. The hotel itself is very nice, with clean rooms and a pleasant overall stay. However, the restaurant’s payment handling and service by the staff member named Javier were uncomfortable. After ordering, Javier asked whether we would pay by cash or credit card; we said either was fine. When the food arrived, he brought a handwritten bill and asked us to pay immediately in cash. We said we would pay later, but Javier returned multiple times requesting payment. On the third request, we asked to speak with a supervisor. Javier told us the supervisor was not working due to Christmas and stated that he himself was the person in charge. After being informed that no supervisor was available, we decided to leave the restaurant before finishing the meal. At checkout, Javier said, “You don’t need to pay because you are going to report me.” We found this inappropriate, and therefore insisted on paying the full bill and, out of courtesy, also left a tip before leaving. Overall, the communication, attitude, and payment process were unprofessional and inconsistent with our expectations of the Hyatt brand. We hope the hotel will review this incident and improve the restaurant’s service and payment procedures to prevent similar situations.
Stayed 1 night in Dec 2025

10/10 Excellent

Valente

Stayed 1 night in Dec 2025

10/10 Excellent

ALEXANDRA

Traveled with family
Liked: Cleanliness, amenities
Clean & nice. Breakfast was so chaotic. They kept running out of everything. When someone would ask a staff member, they replied in a rude manner, "we're very busy. We'll get to it when we can." My son and I waited 15 min for maple syprup and a fork. It never came, so he ate his pancakes with jelly and his hands. They ran out of milk, so he couldn't even eat a bowl of cereal.
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff are wonderful and the rooms are very clean. Breakfast is delicious. If it is busy it can take awhile to check in or out so leave yourself time. Also the shuttle is NOT guaranteed to the airport so don't be surprised if you need to order an Uber.
Stayed 1 night in Dec 2025

10/10 Excellent

Gilberto Gibran

Liked: Cleanliness, staff & service, amenities
Excelente hotel , nos quedamos una noche para un vuelo de de conexion y nos encanto que tengan el servcio de shuttle al aeropuerto de ida y vuelta. Recomendamos no olvidae registrarse para el shuttle. Las habitaciines muy limpias y el desahune buffwt muy bueno.
Stayed 1 night in Dec 2025

10/10 Excellent

Nabil

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Dec 2025

4/10 Poor

Kendra

Stayed 1 night in Dec 2025

10/10 Excellent

Diego armando

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Ofir

Liked: Cleanliness, amenities, property conditions & facilities
Could be cleaner and not enough shower hooks or shelves
Stayed 1 night in Dec 2025

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Tiger, Berwy

Stayed 1 night in Dec 2025

10/10 Excellent

Prem, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle options, Good Breakfast and clean rooms
Stayed 1 night in Dec 2025

8/10 Good

JOSEPH

Business traveler
Liked: Cleanliness
I told the hotel bus driver that my flight was on JetBlue. The driver dropped me off at Terminal 3. JetBlue is at Terminal 4. I paid $30 in Taxi fare to get to the right terminal!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Flora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, safe and friendly environment. All staff were kind and helpful. We enjoyed our stay, the pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Montique

Stayed 1 night in Dec 2025

8/10 Good

JUAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything new and clean as well as kind staff
Stayed 1 night in Dec 2025