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Palace Hotel Campo Grande

3.0 star property
3-star hotel near Campo Grande Shopping Mall

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Photo gallery for Palace Hotel Campo Grande

Triple Room, 3 Twin Beds | Minibar, iron/ironing board, free WiFi, bed sheets
Property entrance
Restaurant
Terrace/patio
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184
  • Place, Shopping Pantanal
    ‪3 min walk‬
  • Place, Mercadão Municipal
    ‪11 min walk‬
  • Place, Proncor First Aid Emergency Center
    ‪13 min walk‬
  • Airport, Campo Grande (CGR-Campo Grande Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Luxo

Quarto Luxo | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto Luxo

7.8 out of 10
Good
(14 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quarto casal básico

Quarto casal básico | Minibar, iron/ironing board, free WiFi, bed sheets

Quarto casal básico

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Campo Grande

Campo Grande Centro stay.You'll be steps from Shopping Pantanal and within a 10-minute walk of Ary Coelho Square with a stay at this Campo Grande Centro hotel. Sao Jose Church and Campo Grande Craftsman House are also within half a mile (1 km).

What's nearby

  • Shopping Pantanal - 3 min walk - 0.2 miles
  • Mercadão Municipal - 11 min walk - 0.6 miles
  • Proncor First Aid Emergency Center - 13 min walk - 0.7 miles
  • Museum of Image and Sound - 13 min walk - 0.7 miles
  • Campo Grande Central Fair - 16 min walk - 0.9 miles

Getting around

  • Terenos Station - 30 min drive
  • Campo Grande (CGR-Campo Grande Intl.) - 14 min drive

Restaurants

  • ‪She Bab's - ‬3 min walk
  • ‪Top Esfiha - ‬1 min walk
  • ‪Só Esfiha - ‬3 min walk
  • ‪Hora do Almoço - ‬4 min walk
  • ‪Santa Fruta - ‬4 min walk

About this property

Palace Hotel Campo Grande

3-star hotel near Campo Grande Shopping Mall
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Palace Hotel Campo Grande also features a terrace, laundry facilities, and room service (during limited hours). Free valet parking is available.

This 3-star Campo Grande hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Dining venue
Palace Hotel Campo Grande offers 40 air-conditioned accommodations with minibars and irons/ironing boards. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Bravo City Hotel
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 56 reviews
$32 nightly
The price is $34
Nov 18 - Nov 19
Total with taxes and fees
Bravo City Hotel

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Campo Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Campo Grande
Palace Hotel Campo Grande

Frequently asked questions

How close is Palace Hotel Campo Grande to the airport?

Palace Hotel Campo Grande is 3.8 mi (14-min drive) away from the Campo Grande (CGR-Campo Grande Intl.) airport, the closest popular airport to the property.

Does Palace Hotel Campo Grande have an airport shuttle?

Airport shuttle services are not available at Palace Hotel Campo Grande.

Does Palace Hotel Campo Grande offer free breakfast?

Palace Hotel Campo Grande offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Palace Hotel Campo Grande?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel Campo Grande?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Palace Hotel Campo Grande?

This hotel offers free valet parking.

Does Palace Hotel Campo Grande have a pool?

Palace Hotel Campo Grande does not have a pool.

Does Palace Hotel Campo Grande have a restaurant?

Yes, there is a restaurant on site.

Does Palace Hotel Campo Grande have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel Campo Grande to downtown Campo Grande?

Palace Hotel Campo Grande is 0.7 mi away from Campo Grande.

Reviews

Palace Hotel Campo Grande Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 239 reviews
Rating 8 - Good. 77 out of 239 reviews
Rating 6 - Okay. 41 out of 239 reviews
Rating 4 - Poor. 29 out of 239 reviews
Rating 2 - Terrible. 17 out of 239 reviews

Reviews

10/10 Excellent

Ericka

Liked: Staff & service
Stayed 9 nights in Oct 2024

8/10 Good

Anders, Oslo

Disliked: Property conditions & facilities

Nice place to stay while passing through

The hotel is old, but it's s a perfect place to stay when passing through the city! The breakfast is great, Wifi is good and the rooms are clean. But be aware: We had problems with the check in and out though.. They had no records of our Hotel.com reservation and payment. So that was quite annoying, because the night watchmen was not interested in trying to communicate through Google translate, he ended up just giving us a room and leave the trouble for the daytime staff. They claimed we owed money, but after 15 minutes of checking, they finally found some papers and apologized.

6/10 Okay

MARCO ANTONIO

Business traveler
Stayed 4 nights in Aug 2025

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimas
Stayed 1 night in Aug 2025

8/10 Good

Marcelo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício. Atendimento muito bom do pessoal da cozinha. Região perigosa a noite. Durante o dia, muitas opções de comércio e serviços.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Algumas pequenas sugestões

Dá um fone de ouvido para a camareira parar de escutar música alta no corredor e acordar os hóspedes. Peça para o recepcionista melhorar o humor dele
Stayed 3 nights in Jul 2025

8/10 Good

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Thiago

Liked: Property conditions & facilities
Bom
Stayed 2 nights in Jul 2025

4/10 Poor

Jardelino

Business traveler
Disliked: Staff & service

Se for para trabalho, até que vai pelo preço!

Minha estadia no Palace Hotel Campo Grande deixou a desejar em alguns aspectos. O principal ponto negativo foi o estacionamento: ele é fechado durante a noite, e o hóspede precisa abrir manualmente o portão para sair, o que não é nada prático. Além disso, o atendimento na recepção noturna foi insatisfatório — o recepcionista sequer respondeu ao meu cumprimento, demonstrando falta de cordialidade. A estrutura do hotel, por ser antiga, também não oferece muito conforto. A cama king do meu quarto era boa, e o chuveiro funcionava bem. A Smart TV funcionava, mas não oferecia canais abertos; só era possível assistir algo por meio de aplicativos como YouTube ou streaming, o que pode ser um problema para quem não utiliza esses serviços. O café da manhã é razoável: simples, com poucas opções, mas cobre o básico. Considerando o preço e as comodidades, a hospedagem pode ser considerada aceitável, mas com ressalvas. Uma dica importante: os quartos localizados nos fundos do hotel são mais silenciosos. Já os quartos da frente sofrem com o barulho intenso da rua e dos comércios ao redor, o que pode atrapalhar o descanso ou o trabalho, especialmente se você estiver em home office. Em resumo, se o objetivo for apenas uma passagem rápida e econômica, pode servir. Mas se busca conforto, silêncio e bom atendimento, talvez seja melhor considerar outras opções. A equipe da manhã foi mais cordial, o que amenizou um pouco a experiência.
Stayed 2 nights in Jul 2025

10/10 Excellent

CELSO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Silvana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANNELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa ,fui bem acolhida , fiquei pra ir ao médico na policlínica Real. Me senti em casa
Stayed 2 nights in Jul 2025

4/10 Poor

Olivier

Stayed 2 nights in Jul 2025

8/10 Good

Wilma

Liked: Cleanliness, room comfort
É um hotel simples,mas bem confortável e aconchegante, café da manhã simples mas gostoso e a senhora que serve o café é bem simpática e educada.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SILVANA PONTES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Luzia Souca de Paiva

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gutemberg

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Georgiana

Stayed 3 nights in Jun 2025

8/10 Good

Luzinete Pereira De Souza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Felipe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Boa

Local é bom, porém as estruturas do prédio bem antigas, porém a limpeza com as toalhas e roupas de cama são ótimas. Café bem fraco
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Business traveler
Liked: Cleanliness
Hotel antigo, porém reformado com ótima localização
Stayed 2 nights in Jun 2025