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Heliopolis Rock Residence

Property class: 3
3-star hotel in Sheraton Al Matar

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Photo gallery for Heliopolis Rock Residence

Interior
Private kitchen
Front of property
Room
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Ankara Street, Sheraton Heliopolis, Cairo
  • Place, City Centre Almaza Shopping Mall
    ‪7 min drive‬
  • Place, Citystars Heliopolis
    ‪13 min drive‬
  • Place, Baron Empain Palace
    ‪14 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪6 min drive‬

Room options

View all photos for Panoramic Studio, 1 Bedroom, Smoking, City View

Room

Panoramic Studio, 1 Bedroom, Smoking, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, City View

Living room

Apartment, 1 Bedroom, City View

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, City View

Living room

Apartment, 2 Bedrooms, City View

  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Cairo

Sheraton Al Matar stay.A stay at this Sheraton Al Matar hotel places you within 3 miles (5 km) of City Centre Almaza Shopping Mall and 6 miles (10 km) of Tivoli Dome. Sultana Malak Palace and St. Mark's Coptic Orthodox Church are also within 6 miles (10 km).

What's nearby

  • City Centre Almaza Shopping Mall - 7 min drive - 2.9 miles
  • Tivoli Dome - 11 min drive - 4.0 miles
  • Citystars Heliopolis - 13 min drive - 4.5 miles
  • Baron Empain Palace - 14 min drive - 4.5 miles
  • Sultana Malak Palace - 14 min drive - 4.5 miles

Getting around

  • Hesham Barakat Station - 7 min drive
  • Adly Mansour Station - 11 min drive
  • Cairo Intl. Airport (CAI) - 13 min drive

Restaurants

  • ‪Romantic Cafe - ‬10 min walk
  • ‪Hamada Sheraton | حمادة شيراتون - ‬14 min walk
  • ‪Mega Sandwiches - ‬9 min walk
  • ‪Osteria - ‬19 min walk
  • ‪Shalaolao - ‬1 min walk

About this property

Heliopolis Rock Residence

3-star hotel in Sheraton Al Matar
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Heliopolis Rock Residence also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cairo hotel.

  • 75 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Heliopolis Rock Residence offers 75 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and hair dryers can be requested.

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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 5 to 10 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heliopolis Rock Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 10 per person
  • Airport shuttle fee: USD 6 per vehicle
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Heliopolis Rock Residence.

Property is also known as

Heliopolis Rock Residence Hotel
Rock Residence Hotel
Heliopolis Rock Residence
Heliopolis Rock Cairo
Heliopolis Rock Residence Hotel
Heliopolis Rock Residence Cairo
Heliopolis Rock Residence Hotel Cairo

Frequently asked questions

How close is Heliopolis Rock Residence to the airport?

Heliopolis Rock Residence is 4.2 mi (13-min drive) away from the Cairo Intl. Airport (CAI) airport, the closest popular airport to the property.

Does Heliopolis Rock Residence have an airport shuttle?

Heliopolis Rock Residence offers a shuttle from the airport to the hotel 24 hours a day, for a charge of USD 6 per vehicle.

Does Heliopolis Rock Residence offer free breakfast?

Free breakfast isn’t provided at Heliopolis Rock Residence, but buffet breakfast is offered for a fee of between USD 5 and 10 per person.

Is there a casino at Heliopolis Rock Residence?

No, there is no casino at this hotel.

What time is check-in at Heliopolis Rock Residence?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Heliopolis Rock Residence?

This hotel offers free self parking.

Does Heliopolis Rock Residence have a pool?

Heliopolis Rock Residence does not have a pool.

Does Heliopolis Rock Residence have a restaurant?

Yes, there is a restaurant on site.

Does Heliopolis Rock Residence have a spa?

There are no spa services available at this hotel.

How close is Heliopolis Rock Residence to downtown Cairo?

Heliopolis Rock Residence is 9.8 mi away from Cairo.

Heliopolis Rock Residence Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Room comfort

Not a well known property, hard to find

This is a Residence complex and not a well known hotel. Hired car driver had a difficult time finding. We requested and received non-smoking residences. Room 615 was quite a bit nicer and cleaner than 302. They were cheap and worth what we paid. For those without a sense of adventure or used to different levels of international cleanliness, I wouldn’t recommend. For those looking for a bargain close to airport, this will do the job!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It would be nice if the price was a bit cheaper

I enjoyed the stay. Service desk was helpful. Checked inn and out was fast and smooth. Minuets from the airport. The suite was clean and spacious with Ac .
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good budget hotel near the airport
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

STAY AWAY

We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any amenities whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. Stay far away from this place!
Stayed 1 night in Nov 2017
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

STAY AWAY

We scheduled a hotel shuttle from the airport and was sent a car with no seatbelts. We arrived at almost midnight to discover the Internet was broken. They then sent us to a room with a pile of dirty sheets in the floor and No MATRESS! We went to ask for a new room and the guy didn’t believe us and took us back to the original Room. After he saw there was no bed, he took us to a new room where there was no toilet paper, towels, or any toiletries whatsoever! After asking for these items and waiting 15 minutes, I went downstairs where the two men were just chatting and not doing anything. I sat in the lobby until they went to get these items before finally returning to our room. Stay far away from this place!
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Large and nice rooms. Difficult to find entrance to hotel and did not come up on google gps but followed the restaurant gps and was able to find it that way.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and friendly place
Verified review

6/10 Okay

is hard to found the address and no easy to inter.

close to the air port htere is some coffe shope aruond and restaurant. HIGH WAYS IS CLOSE..
Verified review

4/10 Poor

Disliked: Staff & service
No one reply for maintenance, very poor wifi at room
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Mission impossible!

The hotel is almost impossible for anyone including highly experienced and even neighboring Restuarants to find. Really was mission impossible. One night we waited for 2 1/2 hours for food to be delivered and eventually cancelled it but the driver was lost!! Housecleaning and towels are not provided daily. You have to beg and plead for these plus toilet paper. No toiletries provided at all! Oh except a bar of soap after we asked and asked and asked. This is not a 3 star hotel but at best 2 star. The rooms are not so dirty but the quality of cleaning could be better. The furniture is at least comfortable and not old and clean.
Verified review

6/10 Okay

A Large Affordable Apartment Near the Airport

I got in rather late - but there was someone waiting for me at the reception. After a rather expensive taxi ride for what turned out to be less than 1.5 miles away, I ended up in a large apartment with a large bathroom and living room that also had a dining table. It was austere but quite habitable. Heliopolis Rock Residence is nice. I think I'd have been alright being there an extra day. However, they did not have a very effective wireless Internet regime. I'd have also appreciated access to a breakfast menu. Nonetheless, I'd definitely recommend these accommodations for the Weary in Egypt.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not commendable

The hotel is far from the airport and is hard to find. Different from what you can see from the map. Ongoing road construction and dark alley.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff super nice and helpful Neighborhood close to everything and the mall.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

The Rock

Location is in Sheraton Airport area good for people need to be in this area of Cairo. For those seeking a suitable place to sleep with $60 a night it suites the intention. Rooms are spacious. Furniture is clean. TV is useless. No soap no shampoo no towels. It is a functional apartment for long stay. Reception is 1 person. Noise from other apartments starts from 3 in the morning. No view although I 'be booked a room with view...
Verified review

6/10 Okay

Liked: Property conditions & facilities

lugar para una noche o 2 como máximo

el lugar esta bien para una o 2 nachos, especialmente a los vuelos que llegan tarde y la gente que buscan sitio cercar del aeropuerto para dormir . había una problema a la hora de check out , querían cobrar mas de lo que había reservado mediante Internet. decían que fue una error que tenderían ser el importe mas lo que habia puesto pero al final, les dije que esto no fue mi problema ..en general no estaba mal para una noche
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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