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The Balcone Hotel & Resort

2.5 star property
Enjoy 2 outdoor pools at this Bukittinggi hotel

Choose dates to view prices

Photo gallery for The Balcone Hotel & Resort

Two people toasting with drinks in a large, clear pool with a scenic view of trees and hills in the background.
Property video
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.
A multi-story hotel with illuminated balconies and a sign reading "THIRD".
A modern hotel room with a large bed, a seating area with a coffee table, and a balcony with a view.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
  • Place, Taman Panorama
    ‪13 min drive‬
  • Place, Pasar Atas
    ‪13 min drive‬
  • Place, Jam Gadang
    ‪14 min drive‬

Room options

View all photos for Grand Single Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of greenery outside.

Grand Single Room

  • Park view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

A hotel room with a bed, a desk, a chair, a TV, and a minibar.

Deluxe Single Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Twin Room, Balcony, Mountain View

A hotel room with two beds, a green armchair, a small table, and a view of a mountain through a large window.

Luxury Twin Room, Balcony, Mountain View

  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Single Room, 1 King Bed, Balcony

A modern hotel room with a large bed, a wooden headboard, a desk with a lamp, and a view of the city.

Luxury Single Room, 1 King Bed, Balcony

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Single Room

A hotel room with a bed, bedside table, desk, chair, and a TV screen displaying 'Balcone'.

Executive Single Room

  • Mountain view
  • 754 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Single Room, Balcony, Mountain View

A modern hotel room with a large bed, a sofa, a round coffee table, and a wooden bathtub.

Presidential Single Room, Balcony, Mountain View

  • Mountain view
  • 3444 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Single Room, Balcony, Mountain View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Exclusive Single Room, Balcony, Mountain View

  • Mountain view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Balcony, Mountain View

A hotel room with a large bed, a nightstand, a chair, a balcony with a view, and a framed artwork on the wall.

Junior Single Room, Balcony, Mountain View

  • Mountain view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bukittinggi

In Bukittinggi .Within 6 miles (10 km) of this hotel, you'll find Taman Bundo Kanduang Park and Benteng de Kock. Museum Rumah Kelahiran Bung Hatta and Jam Gadang are also within 6 miles (10 km).

What's nearby

  • Benteng de Kock - 12 min drive - 4.4 miles
  • Taman Panorama - 13 min drive - 4.9 miles
  • Pasar Atas - 13 min drive - 4.9 miles
  • Museum Rumah Kelahiran Bung Hatta - 13 min drive - 4.7 miles
  • Jam Gadang - 14 min drive - 5.4 miles

Getting around

  • Padangpanjang Station - 24 min drive
  • Padang (PDG-Minangkabau Intl.) - 165 min drive

Restaurants

  • ‪Rumah Makan Evi 45 - ‬3 min drive
  • ‪Restoran syaz corner - ‬7 min drive
  • ‪Lotek Darul - ‬4 min drive
  • ‪Mie Ayam Morodadi - ‬5 min drive
  • ‪Mak Puak - ‬6 min drive

About this property

The Balcone Hotel & Resort

Enjoy 2 outdoor pools at this Bukittinggi hotel
The Balcone Hotel & Resort offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Balcone Hotel & Resort also features spa services, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this Bukittinggi hotel.

  • 238 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Balcone Hotel & Resort offers 238 air-conditioned accommodations with hair dryers. Rooms open to balconies. This Bukittinggi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balcone Hotel & Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per stay
  • Breakage deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Self parking fee: IDR 50000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi

Frequently asked questions

How close is The Balcone Hotel & Resort to the airport?

The Balcone Hotel & Resort is 59.3 mi (165-min drive) away from the Padang (PDG-Minangkabau Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Balcone Hotel & Resort?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at The Balcone Hotel & Resort on Aug 3, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Balcone Hotel & Resort have an airport shuttle?

Airport shuttle services are not available at The Balcone Hotel & Resort.

Does The Balcone Hotel & Resort offer free breakfast?

Free breakfast isn’t provided at The Balcone Hotel & Resort, but buffet breakfast is offered for a fee of IDR 200000 for adults and IDR 100000 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at The Balcone Hotel & Resort?

No, there is no casino at this hotel.

What time is check-in at The Balcone Hotel & Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Balcone Hotel & Resort?

Free parking is not available at this hotel. Self parking is available for IDR 50000 per stay.

Does The Balcone Hotel & Resort have a pool?

The Balcone Hotel & Resort features 2 outdoor pools. Guests can enjoy pool access from 7:30 AM to 5:30 PM.

Does The Balcone Hotel & Resort have a restaurant?

Yes, there is a restaurant on site.

Does The Balcone Hotel & Resort have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Balcone Hotel & Resort to downtown Bukittinggi?

The Balcone Hotel & Resort is 3.6 mi away from Bukittinggi.

The Balcone Hotel & Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

AMIR

Disliked: Property conditions & facilities, room comfort
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.
Stayed 2 nights in Jan 2026